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Residence Inn by Marriott Charlotte City Center

3.0 star property

Photo gallery for Residence Inn by Marriott Charlotte City Center

Exterior
Fitness facility
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
220 East Trade Street, Suite 1400, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪7 min walk‬
  • Place, Bank of America Stadium
    ‪11 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.2 out of 10
Very good
(17 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(47 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(54 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

With a stay at Residence Inn by Marriott Charlotte City Center, you'll be centrally located in Charlotte, steps from Spectrum Center and 7 minutes by foot from Charlotte Convention Center. .This hotel is 0.4 mi (0.7 km) from NASCAR Hall of Fame and 0.8 mi (1.2 km) from Bank of America Stadium.

What's nearby

  • Queen City Quarter - 1 min walk - 0.0 km
  • Spectrum Center - 2 min walk - 0.2 km
  • Charlotte Convention Center - 7 min walk - 0.7 km
  • NASCAR Hall of Fame - 9 min walk - 0.8 km
  • Bank of America Stadium - 11 min walk - 1.0 km

Getting around

  • CTC - Arena Tram Stop - 3 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪RedEye Diner - ‬2 min walk
  • ‪Tupelo Honey Southern Kitchen & Bar - ‬5 min walk
  • ‪Sea Grill - ‬1 min walk

About this property

Residence Inn by Marriott Charlotte City Center

Residence Inn by Marriott Charlotte City Center offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 47-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 116 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, while 47-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
You can enjoy a meal at AC Lounge serving the guests of Residence Inn by Marriott Charlotte City Center, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Charlotte? This hotel has 5091 square feet (473 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
AC Lounge - This restaurant specializes in Mediterranean cuisine.
Nuvole on 22 - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 34 per night; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • AC Lounge
  • Nuvole on 22

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Wedding services

Business services

  • 5,091 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 34 per night (in/out privileges)
  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Charlotte City Center Aparthotel
Resince Charlotte City Center
Charlotte City Center
Residence Inn Charlotte City Center Hotel
Residence Inn Charlotte City Center Charlotte
Residence Inn Charlotte City Center Hotel Charlotte

Residence Inn by Marriott Charlotte City Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1004 reviews
Rating 8 - Good. 148 out of 1004 reviews
Rating 6 - Okay. 61 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Terrence

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and had great amenities. Comfortable work environment.
Stayed 3 nights in Feb 2026

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, great vibe. Drinks and small plates were reasonably priced . Staff attentive and welcoming…place was a home run.
Stayed 1 night in Feb 2026

10/10 Excellent

Mason

Stayed 1 night in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Out stay was grand, room clean staff friendly staff, breakfast was good. I want to shout out to the kitchen staff especially, ALISA great personality, funny and nice to talk with, she made us feel at home - thank you Alisa for you kind spirit!
Stayed 2 nights in Feb 2026

10/10 Excellent

Shannon

Stayed 1 night in Feb 2026

10/10 Excellent

Tyrone

Stayed 1 night in Feb 2026

10/10 Excellent

Katorah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Taylor was extremely knowledgeable. We came unfortunately during a snow storm for my husband’s birthday . The downside was we didn’t get to enjoy the rooftop Saturday night, even though we were advised it was gonna open. Maybe we’ll stay again to try it out. All in all it was a relaxing stay. Clean and inviting hotel stay. Oh the ladies at breakfast were amazing as well.
Stayed 2 nights in Jan 2026

10/10 Excellent

Oussama, WINNIPEG

Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 4 nights in Jan 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was ok, the housekeeping was a failure, the parking was decent, the amenities was ok, the rooftop bar was excellent. Close proximity to restaurants and shopping.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lakeisha

Stayed 1 night in Jan 2026

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities
Staff was very friendly. Room was spacious and clean.
Clean little kitchen area
Spacious bathroom and shower
Stayed 3 nights in Jan 2026

8/10 Good

Aldin

Stayed 2 nights in Dec 2025

4/10 Poor

Vanessa

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities
We arrived around 10:30 p.m. to find the entry doors locked and had to wait for another guest to exit so we could get in. Once inside, it was very confusing to figure out where to go, as check-in is on the 14th floor. Check-in itself was smooth—Jada was warm, friendly, and very informative. The room was clean, spacious, and comfortable. We also appreciated the pet relief area on the 8th floor, which was far safer and more convenient than going out onto the street. The next morning, however, there was no water in our room. When we called the front desk, the clerk was rude and insisted there had been a sign in the lobby and that an email was sent—neither of which was true. Our email was confirmed at check-in, and we thoroughly checked both our inbox and spam folder. We were also told, “You can call corporate, but they’re not going to do anything for you.” Since the water wasn’t expected to be restored until 2 p.m., we spent the only day we had in Charlotte unable to shower or brush our teeth and ultimately had to drive to a local Planet Fitness to use their showers. Overall: confusing entry process and very poor customer service.
Stayed 2 nights in Jan 2026

10/10 Excellent

Denton

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Levi

Stayed 2 nights in Jan 2026

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jan 2026

10/10 Excellent

Alesha

Liked: Cleanliness, amenities, property conditions & facilities
Nice view for good price
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Staff and clean room
Stayed 1 night in Jan 2026

8/10 Good

Carvontae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Bethsy

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Great overnight stay
Stayed 1 night in Jan 2026

10/10 Excellent

Mercelis

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though we only stayed for one night this room was very very nice. Clean, Spacious, in a very feasible area. Hotel staff was nice and will definitely stay again.
Stayed 1 night in Dec 2025