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Quality Inn & Suites Matthews - Charlotte

2.5 star property

Photo gallery for Quality Inn & Suites Matthews - Charlotte

Lobby
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View map
12047 Guion Lane, Matthews, NC, 28105
  • Place, Carolina Courts Indian Trail
    ‪2 min drive‬
  • Place, Extreme Ice Center
    ‪2 min drive‬
  • Place, Sportsplex at Matthews
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking (Exterior)

7.6 out of 10
Good
(20 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(23 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking
Comfort Inn Matthews - Charlotte
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,053 reviews
The price is AU$130
includes taxes & fees
14 Dec - 15 Dec
Comfort Inn Matthews - Charlotte

About the area

Matthews

Located in Matthews (Stallings), Quality Inn & Suites Matthews - Charlotte is within a 5-minute drive of Kate's Skating Rink and Carolina Courts Indian Trail. .This hotel is 12.7 mi (20.5 km) from SouthPark Mall and 11.2 mi (18 km) from Bojangles' Coliseum.

What's nearby

  • Carolina Courts Indian Trail - 2 min drive - 2.3 km
  • Extreme Ice Center - 2 min drive - 3.4 km
  • Sportsplex at Matthews - 2 min drive - 2.7 km
  • Novant Health Matthews Medical Center - 5 min drive - 5.0 km
  • SouthPark Mall - 20 min drive - 19.4 km

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Circle K - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Quality Inn & Suites Matthews - Charlotte

Hotel in Matthews with free breakfast and a 24-hour fitness center
Quality Inn & Suites Matthews - Charlotte offers 118 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 118 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Matthews
Quality Matthews
Quality Inn Matthews Charlotte
Quality Matthews Charlotte
Quality Inn & Suites Matthews - Charlotte Hotel
Quality Inn & Suites Matthews - Charlotte Matthews
Quality Inn & Suites Matthews - Charlotte Hotel Matthews

Quality Inn & Suites Matthews - Charlotte Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 310 out of 1002 reviews
Rating 8 - Good. 321 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 102 out of 1002 reviews
Rating 2 - Terrible. 116 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jasmine, Stroudsburg

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Cecelia

Stayed 3 nights in Aug 2025

2/10 Terrible

Dakota

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled like musty Chinese food, dirty sticky floor, noisy area. Checked out early because we couldn’t stand sleeping in the room.
Stayed 3 nights in Jul 2025

4/10 Poor

Brahane

Disliked: Cleanliness
Bed too small
Stayed 3 nights in Jul 2025

2/10 Terrible

Rainbow

Stayed 1 night in Jul 2025

8/10 Good

Timothy

Business traveller
Suited our needs
Stayed 1 night in Jul 2025

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Needs new mattresses

Everything was good besides the mattress. That definitely needed to be replaced and it made it worse for me already having a bad back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Nice quite place to stay. Perfect place to relax away from everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Jun 2025

10/10 Excellent

Thi Thanh Ly

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Isaiah

Stayed 1 night in Jun 2025

10/10 Excellent

PAULINA

Liked: Amenities, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Tabitha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, humid stay

The employees were all very nice and helpful. The room was nice and clean. A thin layer of sticky was over the floors, doors and walls - my bf and i figured it was the humidity and it wasn't an issue for either of us, just mostly funny. Besides that, the room was very clean and the bedding was freshly washed and comfortable. We had a 1 bed room with a pullout couch and it had a sink, microwave and minifridge.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dorothy

Stayed 2 nights in Jun 2025

10/10 Excellent

Thuy

Liked: Cleanliness, property conditions & facilities
Nice and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Ferrain

Stayed 2 nights in Jun 2025

10/10 Excellent

Kammala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, excellent stay and customer service.
Stayed 2 nights in Jun 2025

8/10 Good

Eric

Liked: Amenities, property conditions & facilities
Good stay
Stayed 1 night in Jun 2025

4/10 Poor

Mai Kia, New Holland

Stayed 2 nights in Jun 2025

6/10 Okay

MALLARY

Travelled with family and small children, Business traveller
Disliked: Cleanliness
Got kicked out of the pool at 9. There is only 1 guy that works the whole place with 2 cleaning ladies. Roaches behind the refrigerator and microwave.
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025