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Hilton Charlotte University Place

4.0 star property

Photo gallery for Hilton Charlotte University Place

Premium bedding, pillow-top beds, in-room safe, desk
Room, 2 Double Beds, Lake View
Exterior
Reception
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Place, Shoppes at University Place
    ‪3 min walk‬
  • Place, Atrium Health University City
    ‪6 min walk‬
  • Place, University of North Carolina at Charlotte
    ‪11 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | View from room

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Parlor)

Room, 1 King Bed (Large Parlor)

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View

8.6 out of 10
Excellent
(14 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Premium Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Deluxe Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(90 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Club lounge access

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 2 Double Beds, Club lounge access

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(133 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hampton Inn Charlotte - University Place
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,005 reviews
Hampton Inn Charlotte - University Place

About the area

Charlotte

With a stay at Hilton Charlotte University Place in Charlotte (University City), you'll be a 2-minute drive from University of North Carolina at Charlotte and 7 minutes from Charlotte Motor Speedway. .This hotel is 5.7 mi (9.2 km) from Concord Mills and 9.2 mi (14.8 km) from Bank of America Stadium.

What's nearby

  • Shoppes at University Place - 3 min walk - 0.3 km
  • Atrium Health University City - 6 min walk - 0.6 km
  • CHS Teammate Health - 7 min walk - 0.7 km
  • University of North Carolina at Charlotte - 11 min walk - 0.9 km
  • UNC Charlotte Botanical Gardens - 4 min drive - 3.7 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 11 min walk
  • Charlotte Station - 19 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Dave's Hot Chicken - ‬6 min walk
  • ‪IHOP - ‬10 min walk

About this property

Hilton Charlotte University Place

Hilton Charlotte University Place offers 393 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 393 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 19375 square feet (1800 square meters) of space consisting of conference space and 17 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Hilton Charlotte University Place has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22.00 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Hilton Charlotte University Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 860 out of 1342 reviews
Rating 8 - Good. 237 out of 1342 reviews
Rating 6 - Okay. 128 out of 1342 reviews
Rating 4 - Poor. 57 out of 1342 reviews
Rating 2 - Terrible. 60 out of 1342 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and comfortable- met all my needs during my stay! Lovely hotel!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ernest

Stayed 2 nights in Dec 2025

8/10 Good

Jade

Stayed 4 nights in Dec 2025

10/10 Excellent

Kimberly Payne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Solibel

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The staff was great and very friendly; however, the room itself was disappointing. We were placed in a handicap-accessible unit with a very small shower and a shower curtain, which was not ideal. The bigger issue was that the shower drain was clogged. Within seconds of turning on the water, there was over an inch of standing water around our ankles. I reported this immediately and was told maintenance would be coming, but from check-in to check-out, no one ever came to address the issue. Additionally, we were charged twice for the room and are still waiting for the second charge to be refunded.
Stayed 1 night in Oct 2025

8/10 Good

Keith

Stayed 2 nights in Dec 2025

10/10 Excellent

T.j.

Liked: Cleanliness, amenities, property conditions & facilities
The room is amazing, staff is friendly. I will stay here again when I visit my daughter again next year
Stayed 2 nights in Dec 2025

6/10 Okay

frederick

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room kinda small and the heat wasnt working at first
Stayed 1 night in Dec 2025

10/10 Excellent

Jalmiel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Wonderful!
Stayed 2 nights in Dec 2025

8/10 Good

Aaron

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well
Stayed 1 night in Dec 2025

6/10 Okay

davdi

Stayed 2 nights in Dec 2025

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't eat breakfast, so no informative suggestions about that.
Stayed 1 night in Dec 2025

10/10 Excellent

kashyap

Stayed 1 night in Dec 2025

10/10 Excellent

Rajesh

Stayed 2 nights in Dec 2025

8/10 Good

Shari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom was very small for 3 people but the room was clean and the bed was comfortable. We also appreciated the free bottles of water!! And LOVED the security in and around the premise especially the elevators!! Thanks!!
Stayed 2 nights in Dec 2025

6/10 Okay

taneca

Liked: Amenities
Staff friendly, rooms clean but could use a little updating
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was very clean and quiet plus cozy. The staff was very kind and the restaurant was awesome. The snack store lady was also very kind and l really looks forward to staying there in the future
Stayed 3 nights in Dec 2025

10/10 Excellent

Dennie

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. My only complaint is that the bathroom was the tinniest hotel bathroom I've ever seen. I was visiting this hotel with my husband and it was nearly impossible for us both to use the space at the same time.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Bertha

Stayed 1 night in Dec 2025

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and easy access
Stayed 1 night in Dec 2025

6/10 Okay

Mark

Business traveller
When you shower the water temperature will fluctuate repeatedly between extremes I guess depending on other rooms use of water / flushing. Horrible shower experience.
Stayed 1 night in Dec 2025

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities
Room was fine and the food was good. Had a lingering smoke smell
Stayed 1 night in Oct 2025

10/10 Excellent

Lauryhna

Stayed 1 night in Dec 2025