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Extended Stay America - Charlotte - Airport

2.5 star property

Photo gallery for Extended Stay America - Charlotte - Airport

Outdoor dining
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Interior

Reviews

5.6 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View map
710 Yorkmont Rd, Charlotte, NC, 28217
  • Place, Billy Graham Library
    ‪2 min drive‬
  • Place, Bank of America Stadium
    ‪6 min drive‬
  • Place, Spectrum Center
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪9 min drive‬

Room options

Similar properties

Property amenity
Woodspring Suites Charlotte Airport
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 331 reviews
The price is AU$139
includes taxes & fees
16 Nov - 17 Nov
Woodspring Suites Charlotte Airport

Reviews

Extended Stay America - Charlotte - Airport Reviews

5.6

6.0/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness
Rating 10 - Excellent. 83 out of 323 reviews
Rating 8 - Good. 40 out of 323 reviews
Rating 6 - Okay. 34 out of 323 reviews
Rating 4 - Poor. 52 out of 323 reviews
Rating 2 - Terrible. 114 out of 323 reviews

Reviews

10/10 Excellent

Edgar

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended stay

The front desk was very helpful and polite, age helped me get the best rate for the best stay. A++ customer service.
Stayed 1 night in Nov 2023

2/10 Terrible

Charisse

Did not feel comfortable, constant smell of drugs.Another resident had a Pitbull, not comfortable at all. Stove was dirty as well as stained shades. Charged $150 that I was unaware of when reservation was made. The young lady was the only person that was pleasant.
Stayed 3 nights in Nov 2023

6/10 Okay

Danyelle

Liked: Staff & service
The staff was pleasant. The property has a bunch of children who play in the parking lot around your car. The noise lasts until a pretty good hour. Very close to highways.
Stayed 3 nights in Oct 2023

2/10 Terrible

Christopher A.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches everywhere.

I didn’t even stay, I was in the room for 10 mins and 2 roaches came out was looking at my food then me like I was intruding. Didn’t even stay. Left and slept in the car bc I was only there to sleep for a couple hours. I would appreciate a refund I been traveling and haven’t been able to make a complaint yet. Unfortunately I wasn’t able to get a pic bc he ran by time I got to my phone and camera.
Stayed 1 night in Oct 2023

8/10 Good

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 14 nights in Sep 2023

2/10 Terrible

Lauren

Stayed 1 night in Sep 2023

2/10 Terrible

Ryan

Stayed 1 night in Sep 2023

2/10 Terrible

Crystal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Abby

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very frustrating experience. Got to the hotel around 6pm and the lady checked me in and put me in a room. As I got to the room, I noticed the lights were on. I proceeded to open the door and the room was very dirty and had not been cleaned. The bed was unmade and clearly someone had just been sleeping in it. A pack of beer bottles were on the table and trash everywhere. When I called the front desk, no apology was given and the lady didn’t seem to care very much. I felt unsafe at that point and decided to go to a different hotel that night. No refund or apology was given which was very frustrating. I will not be staying here again.
Stayed 1 night in Aug 2023

2/10 Terrible

Carol

No rooms despite a reservation.

Even though I reserved and paid for a room, there were no rooms when we arrived to check in. Fortunately, we were able to find a room at a nearby hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

Marc Eber

Disliked: Cleanliness, staff & service

If there were negative number's it we be a -10!!!

Front staff except for Coco are rude!!
Stayed 2 nights in Aug 2023

2/10 Terrible

Shonne, Baton Rouge

Stayed 1 night in Aug 2023

2/10 Terrible

shawn

Disliked: Staff & service
Stayed 1 night in Aug 2023

4/10 Poor

TIMOTHY

Disliked: Cleanliness, property conditions & facilities
No breakfasts, $3.00 water. Not as listed
Stayed 1 night in Aug 2023

2/10 Terrible

Javier

Stayed 1 night in Jul 2023

2/10 Terrible

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here

I usually dont write reviews but i had to for this place. My flight was canceled and this was one of the few places available for the night. The room reeked of cigarettes even though it was a non-smoker room. The bathroom and kitchen did not look very clean. On top of everything i couldn't sleep because i had a mouse in my room scurrying around. At least the staff was friendly.
Stayed 1 night in Jul 2023

2/10 Terrible

Thomas

Stayed 1 night in Jul 2023

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked this because of a cancelled flight and when I arrived the lobby was dark and when I called I was told it was an accident that rooms were available to be booked! This was a SCAM and I have been fighting for a month to get money back for a hotel that didn’t let me in after booking a room!!
Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

It was comforting to stay in a safe quiet place.
Stayed 1 night in Feb 2023

4/10 Poor

Chaz

Stayed 1 night in Dec 2022

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2022

2/10 Terrible

Donyell

Stayed 3 nights in Dec 2022

10/10 Excellent

Audrey

Travelled with group
Liked: Staff & service
Disliked: Amenities
It’s is old out dated other than that it was very clean and the staff was excellent
Stayed 1 night in Nov 2022