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Comfort Inn Matthews - Charlotte

2.5 star property

Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking
Free daily buffet breakfast
Seasonal outdoor pool
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Sportsplex at Matthews
    ‪5 min drive‬
  • Place, SouthPark Mall
    ‪18 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(89 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(106 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Fairfield Inn & Suites by Marriott Charlotte Matthews

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,020 reviews
The price is AU$148
includes taxes & fees
30 Sept - 1 Oct
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the area

Matthews

With a stay at Comfort Inn Matthews - Charlotte in Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. .This hotel is 11 mi (17.7 km) from Bank of America Stadium and 9.4 mi (15.1 km) from SouthPark Mall.

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 3.0 km
  • Sportsplex at Matthews - 5 min drive - 5.0 km
  • Bojangles' Coliseum - 13 min drive - 13.9 km
  • Spectrum Center - 17 min drive - 19.6 km
  • SouthPark Mall - 18 min drive - 14.5 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬8 min walk
  • ‪Miki's Restaurant - ‬18 min walk
  • ‪Cracker Barrel - ‬6 min walk

About this property

Comfort Inn Matthews - Charlotte

Hotel in Matthews with free breakfast and a 24-hour fitness center
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Matthews? This hotel has 1798 square feet (167 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Reviews

Comfort Inn Matthews - Charlotte Reviews

8.2

Very good

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 507 out of 1032 reviews
Rating 8 - Good. 284 out of 1032 reviews
Rating 6 - Okay. 120 out of 1032 reviews
Rating 4 - Poor. 64 out of 1032 reviews
Rating 2 - Terrible. 57 out of 1032 reviews

Reviews

8/10 Good

CASHEM, Newark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for the price!
Stayed 1 night in Jun 2025

6/10 Okay

William

Thought the Bathroom could have been a little tidier and room was a bit stuffy with the old carpet smell. Location was great for our visit purposes very close to shopping, dining and price point is reasonable. Overall I would likely use again but those concerns would be very helpful if they were/are addressed.
Stayed 3 nights in Jun 2025

2/10 Terrible

Michael

Stayed 3 nights in Jun 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Stayed 1 night in Jun 2025

8/10 Good

Sedin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, convenience of free breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Benny

Stayed 1 night in Jun 2025

10/10 Excellent

Tanika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Hotel is 10 minutes from hospital & with early morning surgery the location is perfect. Lots of good restaurants nearby. Room was comfortable & check in easy. 24 hr coffee in lobby. Would recommend.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the staff were very helpful and professional. I will definitely be coming back.
Stayed 3 nights in Jun 2025

4/10 Poor

Alvin, Lima

Disliked: Cleanliness, amenities, property conditions & facilities
The room had an odor similar to a latrine, overall the property is in need of updating. The free breakfast advertised was not provided. Very disappointed, I will not stay at this property again!
Stayed 1 night in Jun 2025

10/10 Excellent

GSO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved it here. The staff are all friendly, our room was very clean, staff is available 24 hours a day. But what I loved the most is its safe. I always do a camera sweep and check the area do to my military family background, and I must say I would definitely come here again.
Stayed 1 night in Jun 2025

10/10 Excellent

tammy, big rapids

Stayed 1 night in May 2025

8/10 Good

Boualem

Travelled with group
Stayed 2 nights in Jun 2025

4/10 Poor

Nichole

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Very noisy, hard to find front desk person, dirty bandages on the door. I let front desk know Sunday after she finally came to the desk.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marc

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price, great location.

Great location near many good restaurants. Close to downtown (less than 20 minutes!). Staff was friendly. Breakfast options are great... the room is a bit cramped though. For the price? This is an AMAZING option for folks who like a good deal and getting plenty for it.
Stayed 4 nights in Jun 2025

10/10 Excellent

John Wesley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gʻreat place to stay. Top notch staff...room was very nice The bathroom was small but very functional.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Stayed 1 night in Jun 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly service and clean rooms! Breakfast was typical fare, but very good!
Stayed 4 nights in Jun 2025

8/10 Good

mayra alejandra

Travelled with family
Liked: Cleanliness, staff & service
La estancia fue amable, desayuno muy rico… pero la habitación estaba en mal estado, el baño igual… la alfombra olía un poco raro … así sea para una sola noche la verdad deberían hacer cambios en algunas habitaciones … las camas estuvieron bien
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with group
Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in May 2025

10/10 Excellent

glorisbeth

Stayed 1 night in Jun 2025

8/10 Good

Maricar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Front desk staff and housekeeping staff A++, very helpful and accomodating. Room smelled like smoke and staff remedied it by doing ozone treatment , rooms need upgrade carpets are moist and smells of mold, bathroom fans ineffective makes the whole bathroom wet from shower hiwever housekeeping does a nice job of cleaning it. Not a fan of square pillows but location is great . Breakfast was adequate selection ok
Stayed 4 nights in Jun 2025