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AC Hotel Charlotte Ballantyne

3.5 star property

Photo gallery for AC Hotel Charlotte Ballantyne

Lounge
Garden
View from property
Meeting facility
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
14819 BALLANTYNE VILLAGE WAY, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪10 min walk‬
  • Place, Ballantyne Country Club
    ‪12 min walk‬
  • Place, Ballantyne's Backyard
    ‪12 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed with Sofa bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(33 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Charlotte

Located in Charlotte (Ballantyne), AC Hotel Charlotte Ballantyne is within a 15-minute drive of Carolina Place and Quail Hollow Club. .This hotel is 8.3 mi (13.3 km) from Phillips Place and 8.4 mi (13.5 km) from SouthPark Mall.

What's nearby

  • Reclining Bulls Statue - 10 min walk - 0.9 km
  • The Amp Ballantyne - 10 min walk - 0.9 km
  • Ballantyne Country Club - 12 min walk - 1.0 km
  • Ballantyne's Backyard - 12 min walk - 1.0 km
  • University Park Baptist Church - 3 min drive - 2.1 km

Getting around

  • Sharon Rd West Station - 8 min drive
  • Charlotte Station - 23 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 22 min drive

Restaurants

  • ‪Circle K - ‬12 min walk
  • ‪Sabor Latin Street Grill - ‬6 min walk
  • ‪Sushi Hana - ‬11 min walk
  • ‪Summit Coffee - ‬10 min walk
  • ‪Fly Kid Fly - ‬12 min walk

About this property

AC Hotel Charlotte Ballantyne

AC Hotel Charlotte Ballantyne offers 186 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 186 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this Mediterranean hotel include complimentary wireless internet access, wedding services, and a communal living room.
Satisfy your appetite at AC Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 6246 square feet (580 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 9:00 AM on weekdays.
AC Kitchen - This restaurant serves breakfast and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AC Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,246 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Mediterranean architecture
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.00 for adults and USD 12.00 for children
  • Covered self parking fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac Charlotte Ballantyne
AC Hotel Charlotte Ballantyne Hotel
AC Hotel Charlotte Ballantyne Charlotte
AC Hotel Charlotte Ballantyne Hotel Charlotte

AC Hotel Charlotte Ballantyne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 433 out of 532 reviews
Rating 8 - Good. 60 out of 532 reviews
Rating 6 - Okay. 13 out of 532 reviews
Rating 4 - Poor. 11 out of 532 reviews
Rating 2 - Terrible. 15 out of 532 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Syailin

Stayed 3 nights in Nov 2025

10/10 Excellent

Shiquanna

Stayed 2 nights in Nov 2025

10/10 Excellent

Ugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional and really helpful.however the room had a foul smell coming from the bathroom. Overall stay was pleasant.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jerry

Stayed 1 night in Nov 2025

10/10 Excellent

rayshawn

Stayed 2 nights in Oct 2025

10/10 Excellent

Ashaunti

Stayed 1 night in Nov 2025

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Sysser

Stayed 1 night in Nov 2025

10/10 Excellent

Sienna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Room and hotel in general felt clean and well kept. Also very quiet
Stayed 1 night in Nov 2025

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here to be closer to the elevation church service couldn't have asked for a better birthday!
Stayed 1 night in Nov 2025

8/10 Good

Charmain

Stayed 2 nights in Nov 2025

10/10 Excellent

Khalil

Stayed 2 nights in Nov 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, great staff, 5 out of 5
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and exactly what I was looking for
Stayed 1 night in Nov 2025

10/10 Excellent

Leonard

Liked: Staff & service, amenities
Great even though the floors had some sticky stuff seeping through
Stayed 1 night in Nov 2025

10/10 Excellent

Brycen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very kind, very accommodating and the room was immaculate. I used to stay at nearby hotels to visit my parents years ago, this is the first time since it opened that I’ve been, and I’m happy to have this nearby
Stayed 1 night in Nov 2025

8/10 Good

Felishia, Belpre

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, really wish it had a pool!
Stayed 1 night in Sep 2025

10/10 Excellent

leyane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,clean and quiet.Rooftop recommenfed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Wesley

Stayed 1 night in Nov 2024

10/10 Excellent

Jaylen

Stayed 1 night in Nov 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the staff friendly, and the location is perfect.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ken, Burlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here 3-4 time per year. Always clean and friendly. The hotel is convenient to restaurants and shopping. Staff is an A+. Rooms clean and quiet.
Stayed 2 nights in Oct 2025

8/10 Good

Bruce

Stayed 3 nights in Oct 2025

10/10 Excellent

Brycen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, excellent room
Stayed 1 night in Oct 2025