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AC Hotel Charlotte Ballantyne

3.5 star property

Photo gallery for AC Hotel Charlotte Ballantyne

Lounge
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby
Lobby
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
14819 BALLANTYNE VILLAGE WAY, Charlotte, NC, 28277
  • Place, Quail Hollow Club
    ‪11 min drive‬
  • Place, Carowinds Theme Park
    ‪12 min drive‬
  • Place, SouthPark Mall
    ‪16 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, City View (Hearing Accessible)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the area

Charlotte

Located in Charlotte (Ballantyne), AC Hotel Charlotte Ballantyne is within a 15-minute drive of Carolina Place and Quail Hollow Club. .This hotel is 8.3 mi (13.3 km) from Phillips Place and 8.4 mi (13.5 km) from SouthPark Mall.

What's nearby

  • The Amp Ballantyne - 10 min walk - 0.9 km
  • Carolina Place - 4 min drive - 6.6 km
  • Quail Hollow Club - 11 min drive - 12.1 km
  • Carowinds Theme Park - 12 min drive - 14.3 km
  • SouthPark Mall - 16 min drive - 16.9 km

Getting around

  • Sharon Rd West Station - 8 min drive
  • Charlotte Station - 23 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 22 min drive

Restaurants

  • ‪Sushi Hana - ‬11 min walk
  • ‪Sabor Latin Street Grill - ‬6 min walk
  • ‪Summit Coffee - ‬10 min walk
  • ‪Panera Bread - ‬3 min walk
  • ‪Fly Kid Fly - ‬12 min walk

About this property

AC Hotel Charlotte Ballantyne

Mediterranean hotel with a 24-hour fitness center and a 24-hour business center
AC Hotel Charlotte Ballantyne offers 186 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 186 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this Mediterranean hotel include complimentary wireless internet access, wedding services, and a communal living room.
Satisfy your appetite at AC Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 6246 square feet (580 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 9:00 AM on weekdays.
AC Kitchen - This restaurant serves breakfast and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AC Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,246 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Mediterranean architecture
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 12.95 for children
  • Covered self parking fee: USD 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ac Charlotte Ballantyne
AC Hotel Charlotte Ballantyne Hotel
AC Hotel Charlotte Ballantyne Charlotte
AC Hotel Charlotte Ballantyne Hotel Charlotte

AC Hotel Charlotte Ballantyne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 342 out of 431 reviews
Rating 8 - Good. 51 out of 431 reviews
Rating 6 - Okay. 13 out of 431 reviews
Rating 4 - Poor. 11 out of 431 reviews
Rating 2 - Terrible. 14 out of 431 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Jada

Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Stayed 2 nights in Jun 2025

10/10 Excellent

Eddie

Stayed 2 nights in Jul 2025

6/10 Okay

Fiol

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience loved the place and people will definitely be doing it again in the future!
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Had a staycation with my wife. Very relaxing.
Stayed 2 nights in Jun 2025

8/10 Good

TANYA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Unfortunately we were assigned a smaller room than we booked but because we were so tired, we didn't both to go all the way back downstairs to get it fixed. I wish they would have confirmed it with me as I checked in instead.
Stayed 1 night in Jun 2025

10/10 Excellent

Fadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything is clean and organized. I highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Korey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time. Good attitudes from all the hotel staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Giovanni

Stayed 1 night in Jun 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff. Overpriced breakfast options
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property, very convenient with dining options right outside the hotel doors.
Stayed 2 nights in Jun 2025

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I enjoyed my stay, up until the desk attendant accused me of not paying for the breakfast I had already purchased. Sad considering AC hotels are my favorite.
Stayed 2 nights in May 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

10/10 Excellent

Kina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very beautiful, clean, nice atmosphere. Hotel did not disappoint
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at AC Hotel Charlotte Ballantyne. Check-in with Yaz was a breeze, staff was friendly and helpful, bar service by Rachel was excellent, rooms were clean and comfortable, the gym was great, and the location was perfect for a show at the Amp Ballantyne. Would recommend and stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Malajia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JoAnn

Stayed 2 nights in May 2025

10/10 Excellent

kiara

Stayed 1 night in May 2025