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Quality Inn & Suites Charleston - Civic Center

2.5 star property

Photo gallery for Quality Inn & Suites Charleston - Civic Center

Standard Room, 1 King Bed, Non Smoking
Outdoor pool
Fitness facility
Reception
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View map
1010 Washington Street E, Charleston, WV, 25301
  • Place, Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪12 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Exterior

Country Inn & Suites By Radisson, Dunbar - Charleston

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  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 513 reviews
The price is AU$152
includes taxes & fees
12 Oct - 13 Oct
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About the area

Charleston

A stay at Quality Inn & Suites Charleston - Civic Center places you in the heart of Charleston, within a 15-minute walk of Charleston Coliseum & Convention Center and Avampato Discovery Museum. .This hotel is 0.3 mi (0.4 km) from Mountain Stage and 0.3 mi (0.5 km) from The Art Emporium.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • CAMC General Hospital - 6 min walk - 0.6 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Charleston Coliseum & Convention Center - 12 min walk - 1.1 km
  • West Virginia State Capitol Building - 2 min drive - 2.8 km

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪Mea Cuppa - ‬5 min walk
  • ‪Soho's - ‬5 min walk
  • ‪Adelphia Sports Bar & Grille - ‬5 min walk
  • ‪Short Story Brewing Charleston - ‬6 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Hotel in Charleston with free breakfast and a fitness center
Quality Inn & Suites Charleston - Civic Center offers 140 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided.

Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Quality Inn & Suites Charleston - Civic Center Reviews

Reviews

6.8
Rating 10 - Excellent. 246 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 189 out of 1000 reviews
Rating 4 - Poor. 152 out of 1000 reviews
Rating 2 - Terrible. 146 out of 1000 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Nazeefa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Receptionist was not as expected . When I asked for tooth brush he made face. While leaving I asked for a water bottle she said there is no water left . That is something not expected . I am not asking for 10 bottles . It’s a courtesy to atleast provide a water to the travelers . This is my second time in this property but decided not to visit this again .
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Stayed 1 night in Jun 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there! Good value and I love walkability.
Stayed 1 night in Jun 2025

6/10 Okay

Ben

Travelled with family
Liked: Cleanliness
Pool out of order. Rooms were fairly nice.
Stayed 1 night in Jun 2025

8/10 Good

Amy

Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 1 night in Jun 2025

6/10 Okay

Pamela

Liked: Cleanliness
Disliked: Property conditions & facilities
The room itself was fine, although outlets were limited and inconveniently located. The rest of the property seemed very rundown and in disrepair, especially the exterior - if I didn't have a reservation I would have assumed that the hotel was closed for renovations based on the state of the exterior. I also came back to my room one afternoon to find that my door was open, a cleaning cart in the hallway, but no housekeeping staff to be found anywhere - that's not okay!
Stayed 2 nights in Jun 2025

6/10 Okay

Heather

Business traveller
Disliked: Cleanliness
The staff was extremely friendly. I did nitice that neither bed had been changed from the previous people and the room needed a good remodel. The chair had a big red stain and the bathroom had several places that needed fixed. There was also a bad smell
Stayed 1 night in Jun 2025

8/10 Good

Gordon

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and affordable room. Close to some quaint downtown shops and restaurants within walking distance.
Stayed 1 night in Jun 2025

8/10 Good

Brian

Stayed 1 night in Jun 2025

2/10 Terrible

Arnold

Travelled with family
Disliked: Staff & service
No pool, kids we’re very disappointed
Stayed 1 night in Jun 2025

10/10 Excellent

john, wheeling

Stayed 1 night in Jun 2025

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in May 2025

4/10 Poor

Rose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk person so rude also tv no WiFi connection or doesn’t work.
Stayed 1 night in May 2025

4/10 Poor

Merlin

Travelled with family
We stayed for 1 night but the room we're staying has no hair blower, the outlet connected to the lampshade on the bed table is not working. The fridge was inside the cabinet and it didn't light up when you open it. It was a bad experience.
Stayed 1 night in May 2025

10/10 Excellent

VIRGINIA

Stayed 2 nights in Apr 2025

6/10 Okay

Rachel

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Tkeisha

Stayed 2 nights in May 2025

6/10 Okay

David

It was ok for one night
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Ok
Stayed 1 night in May 2025

2/10 Terrible

Hayley

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is in a VERY scary part of town. Do not go outside at night. Water in the faucets was brown. Staff were really wonderful though and did the best they could with what they had.
Stayed 1 night in Apr 2025

10/10 Excellent

william, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place close to shopping and restaurants, entertainment
Stayed 1 night in Apr 2025