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Hampton Inn & Suites Charleston/West Ashley

2.5 star property

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Reception
Lobby
Free daily self-service breakfast
Outdoor pool, pool umbrellas
Down duvets, pillow-top beds, in-room safe, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Medical University of South Carolina
    ‪10 min drive‬
  • The Citadel
    ‪12 min drive‬
  • Port of Charleston Cruise Terminal
    ‪13 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪11 min drive‬

Room options

View all photos for One King Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King Bed, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King and One Sofa Bed, Non-Smoking

50-inch LCD TV with cable channels, TV

One King and One Sofa Bed, Non-Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King One Bedroom Suite, Non-Smoking

50-inch LCD TV with cable channels, TV

One King One Bedroom Suite, Non-Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Down duvets, pillow-top beds, in-room safe, blackout curtains

Two Queen Beds, Non-Smoking, Accessible

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Down duvets, pillow-top beds, in-room safe, blackout curtains

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Down duvets, pillow-top beds, in-room safe, blackout curtains

Standard Room

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

50-inch LCD TV with cable channels, TV

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pillow-top beds, in-room safe, desk, iron/ironing board

Comfort Suites Charleston West Ashley

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1000)
The price is AU$224
for 1 room
includes taxes & fees
18 May - 19 May
Comfort Suites Charleston West Ashley

About the area

Charleston

Located in Charleston (West Ashley), Hampton Inn & Suites Charleston/West Ashley is within a 10-minute drive of North Charleston Coliseum and Performing Arts Center and Charleston Tanger Outlets. .This hotel is 7.5 mi (12.1 km) from Port of Charleston Cruise Terminal and 7.2 mi (11.6 km) from Charleston City Market.

What's nearby

  • Citadel Mall - 15 min walk - 1.3 km
  • Medical University of South Carolina - 10 min drive - 9.6 km
  • College of Charleston - 11 min drive - 10.1 km
  • The Citadel - 12 min drive - 10.8 km
  • Port of Charleston Cruise Terminal - 13 min drive - 12.1 km

Getting around

  • Charleston Station - 12 min drive
  • Charleston Intl. Airport (CHS) - 11 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬10 min walk
  • ‪Metro Diner - ‬2 min drive
  • ‪Chick-fil-A - ‬20 min walk
  • ‪Panera Bread - ‬14 min walk

About this property

Hampton Inn & Suites Charleston/West Ashley

Hotel in Charleston with free breakfast and a fitness center
Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with safes and complimentary toiletries. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 121 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite from the grocery/convenience store serving guests of Hampton Inn & Suites Charleston/West Ashley. A complimentary self-serve breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charleston? This hotel has 2600 square feet (242 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1005 reviews
Rating 8 - Good. 292 out of 1005 reviews
Rating 6 - Okay. 100 out of 1005 reviews
Rating 4 - Poor. 67 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

greg

Travelled with family

Not only a great location but a great hotel

The property is impeccable! When I got here they were replacing the parking lot which was only a minor inconvenience. In the long run it will add more value to this already splendid property. The room was spotless and completely private adding to a most enjoyable stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Experience

It was wonderful. The staff was amazing and so kind! Whenever I go to Charleston, I will stay in that hotel. Loved them immensely!
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well cared for. The few staff members I had contact with (front desk, during breakfast, housekeeping) were pleasant and professional. The room temperature was set at just the right temp for me. No strange musty, stinky, or pet smells in the room. Fabulous! The bed, pillows, and comforters were so comfy; I had no problems sleeping. There were extra in the closet also. No need to call for some if I needed them. The bathroom and room (king bed with sofa) were very, very clean - yes, the carpet and flooring too. The choices for breakfast were what I expected (western omelet, waffles, fruit, juices, coffee, tea, cereal, grits, sausage patties, various pastries, and a few others), but it was plenty to choose from. I didn't visit the pool or exercise facilities as this was just a one night stay. However, I will be in Charleston over the next few years and will be sure to return to this Hampton Inn. It's not far at all from downtown, offers free parking, free breakfast, and there are plenty of resturants nearby to choose from.
Stayed 1 night in Jan 2025

10/10 Excellent

Ruby

Liked: Property conditions & facilities
Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 1 night in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of fuzzies on the bedding, which got on my clothes. Also, Expedia failed to notify the hotel that I added an extra night, so my room key didn’t work the second day until hotel staff helped me.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle, Baltimore

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. Good proximity to downtown. Good free breakfast. Would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

HIEN T

Liked: Amenities, property conditions & facilities
Good Place to stay
Stayed 1 night in Oct 2024

4/10 Poor

Bradley

Liked: Cleanliness
Disliked: Staff & service
Staff not best
Stayed 2 nights in Dec 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where I had to go.
Stayed 1 night in Dec 2024

10/10 Excellent

MICHELE

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Holiday stay

Most of the staff were super friendly and attentive. Pillows were super uncomfortable and never got hot water in the shower; also bathroom was not super clean. Breakfast was great and location was perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice property close for visiting relatives
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice to stay for a visit to Charleston, SC.
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

frankie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Nov 2024

8/10 Good

Owens

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2024

2/10 Terrible

Tina

Disliked: Staff & service, amenities
The staff was extremely rude. The breakfast was not up to par with most Hampton Inns. There were young baseball players running amok all over the hotel with no supervision; their parents were too focused on drinking and making noise all over the first floor all weekend. It was hard to get to breakfast, which was mediocre at best. Staff did nothing. It was a terrible stay.
Stayed 1 night in Oct 2024

4/10 Poor

Stephanie

Disliked: Staff & service, property conditions & facilities
We were on the third floor and it was supposed to be non-smoking but it amelled like smoke. We wanted to do laundry and when we asked the front desk for quarters to do laundry they said they had none. I could not do the laundry at the hotel. The person on duty at 5:45 was not helpful at all
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, Nice, and I would recommend.

Overall very good, with the important things, great. Room was comfortable and clean, with complementary hot buffet breakfast comparatively excellent. Minor quival: Although TV was of superior quality and could get tons of channels, I couldn't find the basic NBC, CBS and ABC. Could have been just me, and not terribly important. And one minor issue. Unit had a beautiful roll-in shower, but slope on the adjoining bathroom floor was not sufficient to keep water from running into the hall. Not a huge problem. I just put one of the plush extra towels down on it.
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024