DoubleTree by Hilton Charleston Riverview Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Travelled with family and small children
Liked: Amenities
Great location for what we needed. Only draw back was the pool area did not receive sun at really any part of the day and it was freezing cold water so not able to use. Staff was extremely friendly and service was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check in to check during my stay here was excellent!
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Stayed 1 night in Sep 2025

10/10 Excellent

Synethea

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

KENNETH

Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Accomodations

The staff, the food and drinks were great. The rooms were very clean. I have no complaints at all.
Stayed 1 night in Sep 2025

2/10 Terrible

Matthew

Disliked: Property conditions & facilities
Dirty room with a foul smell
Stayed 3 nights in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Ernesto

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Si

I was not impressed. I probably won’t be staying at the PLACE again. The toilet was dirty. The room felt humid, and he has a urine smell. Breakfast was supposed to be served at six. I have to leave at 6:30 because there was nobody for breakfast. The shower VAL was very hard to you. Almost like it was broken. Oh and the door wouldn’t shot, right
Stayed 1 night in Sep 2025

6/10 Okay

Tiffany

Travelled with partner
The Black lady that checked us in wasn’t nasty but she wasn’t polite either. The bartender was so wonderful. Beautiful well spoken and cordial Black lady. She needs to check guests in and be the face of the hotel. Her presence was absolutely beautiful and so inviting. She was the only staff member that made us feel welcomed. The room was okay I guess. It had a musty smell, stains on the bedding, and hairs in the shower. We dealt with it as the lady that checked us in wasn’t that nice so we didn’t want confrontation with her. Common areas were well organized and clean. Although the bartender was so amazing I won’t book with them again.
Stayed 1 night in Sep 2025

10/10 Excellent

Tina, Richmond Hill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and nice spacious room.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Business traveller
Liked: Amenities
The employee at the front desk when I checked in around 6 PM on 9/2/25 was excellent. He was pleasant and very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Business traveller
Liked: Staff & service
Location
Stayed 12 nights in Jul 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing that was wrong, I seen a roach
Stayed 1 night in Aug 2025

10/10 Excellent

Jaimie

Stayed 2 nights in May 2025

10/10 Excellent

Nikki

Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but we were unaware it had converted to a Hilton and was no longer a Cambria. We had trouble finding it. A heads up would have been helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

India

Stayed 4 nights in Aug 2025

6/10 Okay

Antonio

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff was excellent! My only complaint was the room. It seemed like it was neglected for a while. The room was dusty, the AC smelled moldy and the bathroom shower had black mold on the floor and wall. We did tell the front desk and they had maintenance look at it but the mold was still there. Great staff, bad room.
Stayed 4 nights in Aug 2025

8/10 Good

Chassity, Aiken

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for what we needed
Stayed 1 night in Jun 2025

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked hotel under Cambria name. Just days before our stay, the hotel was taken over by Hilton. So, we thought we had booked a hotel with a continental breakfast, maybe not. Full breakfast possible. Well, a bit of a disappointment. Slow service for only 2 other tables in play while we were there. Wife's toast cold and the coffee urn was empty. Got our coffee but after a wait. Hotel room, bed amazing, bathroom amazing, room amazing. Unfortunately, it had the barn slider style door on the bathroom and it did not slide well on the rollers (341). Fix please. Pool looked amazing. Never had an opportunity to enjoy. California Dreaming restaurant 3 minute drive away. An OMG experience! You'll like it here.
Stayed 2 nights in Aug 2025