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Best Western Charleston Inn

2.5 star property

Photo gallery for Best Western Charleston Inn

Lobby
Free daily buffet breakfast
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View
BBQ/picnic Area
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Place, Citadel Mall
    ‪3 min drive‬
  • Place, West Ashley Shoppes Shopping Center
    ‪3 min drive‬
  • Place, Westwood Plaza Shopping Center
    ‪4 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Charleston

Located in Charleston (West Ashley), Best Western Charleston Inn is within a 10-minute drive of Medical University of South Carolina and College of Charleston. .This hotel is 5.5 mi (8.8 km) from Charleston City Market and 5.7 mi (9.1 km) from Port of Charleston.

What's nearby

  • Citadel Mall - 3 min drive - 3.0 km
  • West Ashley Shoppes Shopping Center - 3 min drive - 3.0 km
  • Ashley Oaks Plaza Shopping Center - 3 min drive - 2.1 km
  • Westwood Plaza Shopping Center - 4 min drive - 2.7 km
  • College of Charleston - 8 min drive - 7.7 km

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 16 min drive

Restaurants

  • ‪Circle K - ‬19 min walk
  • ‪Jersey Mike's - ‬19 min walk
  • ‪Home Team BBQ - ‬4 min drive
  • ‪Chick-fil-A on Savannah Highway - ‬6 min walk
  • ‪Starbucks - ‬20 min walk

About this property

Best Western Charleston Inn

Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 87 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 50 per stay)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 80 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 2.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Best Western Charleston Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1006 reviews
Rating 8 - Good. 262 out of 1006 reviews
Rating 6 - Okay. 135 out of 1006 reviews
Rating 4 - Poor. 74 out of 1006 reviews
Rating 2 - Terrible. 64 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Lian

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed one night everthing was good
Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Stayed 1 night in Dec 2025

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed to change rooms because of limited mobility and no elevator. The lady at the desk was very helpful. The room had a slight odor like it had been a smoking room n the past, but was not unbearable. Overall very satisfied and will consider staying there again.
Stayed 1 night in Dec 2025

6/10 Okay

Kaitlyn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was great but the hotel was nothing like it was advertised.
Stayed 3 nights in Nov 2025

10/10 Excellent

sean

Stayed 1 night in Dec 2025

10/10 Excellent

Jill S, Hillsboro

Stayed 2 nights in Dec 2025

6/10 Okay

felicia

Liked: Staff & service
very basic, room dark and dingy
Stayed 1 night in Dec 2025

10/10 Excellent

Wilden

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Check in clerk was great.
Stayed 1 night in Dec 2025

10/10 Excellent

steven

Stayed 1 night in Nov 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness
Staff was courteous and Hotel clean. Room was a little dated and gap under the door that light and insects could come through. Woke up to a couple load noises in the night. All in all it was a good value for my stay without any hassle. Breakfast was good too!
Stayed 1 night in Dec 2025

2/10 Terrible

Latif

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older building but I found it perfectly decent and comfortable during my two-day stay. It's an easy 10-15 drive to downtown Charleston and there are several places to eat and drink within walking distance of the hotel.
Stayed 2 nights in Nov 2025

4/10 Poor

Meg

Disliked: Staff & service
Stayed 2 nights in Nov 2025

4/10 Poor

Larry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Cecilia

Travelled with partner
Liked: Staff & service, amenities
The room we were given had dirty grout around the bathtub my husband somewhat cleaned. The refrigerator was missing the knob that monitors how cold it is. The furniture that held the refrigerator was water damaged to the point that the refrigerator and microwave leaned to one side. Two of the drawers could not be opened.
Stayed 3 nights in Nov 2025

6/10 Okay

Jackie

Stayed 3 nights in Nov 2025

4/10 Poor

Poline

Travelled with group
Disliked: Cleanliness, staff & service, amenities
We chose this hotel because it appeared very clean and well-maintained, and throughout our stay we were genuinely happy with the staff and the overall experience. Unfortunately, on the last day we found a dried cockroach on a towel. We called the front desk to have someone come take a look, but the response was unexpectedly rude. We were told it was “just a cockroach” and questioned about why anyone needed to check it. At checkout we spoke with the manager, Nikki, who was polite and apologized, but then asked what we wanted her to do about it. We made it clear we were not asking for a refund or discount – we were leaving and simply wanted management to be aware so it wouldn’t happen to another guest. Instead, we were told that since we booked through a third party, we already received a discount, which felt dismissive and unrelated to our concern. She said she would speak with her manager and call us back within an hour, but we never received a follow-up. We later contacted Expedia, who acknowledged that this is a serious issue and offered $25 in Expedia credit, which we can only use on a future booking. Ultimately, this ended up being one of the worst customer service experiences we’ve had from both Best Western and Expedia. The two stars are for the kind and hardworking staff members we interacted with throughout most of our stay, but the way this situation was handled was extremely disappointing.
Stayed 2 nights in Nov 2025

2/10 Terrible

Emilie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The staff is to say the least not helpful. Rooms did not feel clean.
Stayed 2 nights in Nov 2025

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, quiet Front desk staff very friendly Did not get chance to try free breakfast but was offered.
Stayed 1 night in Nov 2025

6/10 Okay

Russell

Travelled with partner
Disliked: Property conditions & facilities
Long check in process. Facilities and area outside of room looked sketchy, but the room itself was actually very nice. Small bathroom. Comfortable bed.
Stayed 1 night in Nov 2025

10/10 Excellent

Johnathan

Stayed 3 nights in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Kudos to admin whin M bc a veryAa experience?
Stayed 1 night in Nov 2025