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Atlantica Kalliston Resort - Adults Only

5.0 star property

Photo gallery for Atlantica Kalliston Resort - Adults Only

On the beach, beach cabanas, sun-loungers, beach umbrellas
Property preview
Indoor pool, 3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Signature Frontal Sea View Suite Hydro Plunge Pool | Terrace/patio
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • Gym
  • Pool

Explore the area

View map
Glaros, Nea Kydonia, Chania, Crete, 731 00
  • Kalamaki Beach
    ‪7 min walk‬
  • Nea Chora Beach
    ‪5 min drive‬
  • Old Venetian Harbor
    ‪6 min drive‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪22 min drive‬

Room options

View all photos for Botanical Loft Suite

Botanical Loft Suite | Living area

Botanical Loft Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Frontal Sea View

Junior Suite Frontal Sea View

Junior Suite Frontal Sea View

  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room Lagoon View

Superior Room Lagoon View

Superior Room Lagoon View

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Signature Frontal Sea View Suite Hydro Plunge Pool

Signature Frontal Sea View Suite Hydro Plunge Pool

Signature Frontal Sea View Suite Hydro Plunge Pool

  • 43 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Sea View

Deluxe Room Sea View

Deluxe Room Sea View

9.4 out of 10
Exceptional
(18 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room Lagoon Swim Out

Superior Room Lagoon Swim Out

Superior Room Lagoon Swim Out

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Room Inland View

Deluxe Room Inland View

Deluxe Room Inland View

9.8 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Dream Villa Private Pool

Dream Villa Private Pool

Dream Villa Private Pool

  • 49 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Beachfront Loft Suite

Beachfront Loft Suite

Beachfront Loft Suite

  • 48 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Lagoon Sea View Outdoor Whirlpool

Superior Room Lagoon Sea View Outdoor Whirlpool | Terrace/patio

Superior Room Lagoon Sea View Outdoor Whirlpool

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Beach Front Private Pool

Junior Suite Beach Front Private Pool

Junior Suite Beach Front Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the area

Chania

Located in Chania, Atlantica Kalliston Resort - Adults Only is a 1-minute drive from Kalamaki Beach and 5 minutes from Chania Central Market. .This beach resort is 1.3 mi (2 km) from Golden Beach and 2.8 mi (4.6 km) from Nea Chora Beach.
View more Resorts in ChaniaOpens in a new window

What's nearby

  • Kalamaki Beach - 7 min walk - 0.6 km
  • Nea Chora Beach - 5 min drive - 3.8 km
  • Agia Marina Beach - 5 min drive - 5.7 km
  • Chania Central Market - 6 min drive - 5.0 km
  • Old Venetian Harbor - 6 min drive - 5.0 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 32 min drive

Restaurants

  • ‪Loca Cafe - ‬7 min walk
  • ‪Zamana Beach Club - ‬3 min drive
  • ‪Iguana beach - Chania - ‬10 min walk
  • ‪Μοντέρνο - ‬18 min walk
  • ‪Piranhas Beach Bar - ‬2 min drive

About this property

Atlantica Kalliston Resort - Adults Only

Adults-only beachfront resort with 3 outdoor pools
Atlantica Kalliston Resort - Adults Only offers 213 accommodations with espresso makers and safes. A pillow menu is available. Satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 213 guestrooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Greek cuisine at Glaros Greek Rest., one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars. A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chania? This resort has facilities measuring 753 square feet (70 square meters), including conference space. Free valet parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.
Glaros Greek Rest. - This restaurant specializes in Greek cuisine and serves lunch and dinner. Reservations are required.
Main Buffet Restaurant - This buffet restaurant serves breakfast and dinner. Open daily.
Al Fresco Italian Rest. - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Yuni Ko Asian A la carte - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open select days.
Wine Cellar Fine Dining - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Atlantica Kalliston Resort - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Bottled liquor included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking
Water fitness

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco Italian Rest.
  • Glaros Greek Rest.
  • Main Buffet Restaurant
  • Wine Cellar Fine Dining
  • Yuni Ko Asian A la carte

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Private wine tours
  • Sauna
  • TV in common areas
  • Wine tours
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 753 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Built in 2006
  • Communal living room
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 130
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 31 and April 30.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 130 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1042Κ015A0009401

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property

Property is also known as

Grecotel Kalliston
Kalliston Grecotel
Grecotel Kalliston
Atlantica Kalliston Chania
Atlantica Kalliston Resort
Atlantica Kalliston Resort Adults Only
Atlantica Kalliston Resort - Adults Only Resort
Atlantica Kalliston Resort - Adults Only Chania
Atlantica Kalliston Resort - Adults Only Resort Chania

Atlantica Kalliston Resort - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 134 out of 193 reviews
Rating 8 - Good. 35 out of 193 reviews
Rating 6 - Okay. 16 out of 193 reviews
Rating 4 - Poor. 4 out of 193 reviews
Rating 2 - Terrible. 4 out of 193 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is in excellent condition. The staff is very helpful and welcoming. There is a low key and relaxing vibe to the resort. The facilities are first class. There can be a language barrier at times but just stay with it and you will get your point across. The buffet restaurant offers many choices and the quality is very good. The beach is on-site and the chairs and umbrellas are included. The area around the resort has limited restaurants, but Chania Harbor and Old Town are a short drive away, where there are numerous dining options, as well as some nice sights to see. There is a swim up bar, as well as a larger pool and hot tub area. The exterior seating of the Main Bar has an excellent view of the setting sun and is a fun place to grab a cocktail, with attentive servers. The on-site restaurants are small and offer limited seating, so make your reservations as soon as you arrive.
Stayed 5 nights in Jun 2025

10/10 Excellent

Julie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort hotel, grounds and rooms. The pictures don’t do it justice and the service was outstanding. We were greeted by the manager, George, who was present at all times ensuring that guests were accommodated and having a good experience. We were able to check-in early and were taken to our room which was a spacious, contemporary loft with an incredibly comfortable bed and bedding. There are multi pools overlooking the water. The beach area was not crowded when we were there and we had access to the beach chairs and umbrellas which were so comfy that we fell asleep. The beach water is very clear and shallow enough for wading or swimming. The extensive delicious breakfast buffet was a perfect way to start our day each day with an omelet station, fresh crepes, pancakes, pastries, fruits, smoothies and so much more. Outdoor dining was available providing a scenic breakfast view. There is a small beachy restaurant called Sunset Sky and Sea which was a casual yet cute restaurant perfect for sunset dining. Prior to our arrival at the Atlantica Kalliston Resort we stopped by and visited friends at a pricey neighboring Autograph Collection Hotel. While it was a very nice hotel, I felt that the Atlantica Kalliston Resort provided a nicer roomier room and overall better environment for our group. I would suggest renting a car as many of the popular beaches are an hour or more away.
Delicious breakfast buffet.
Check-in drinks
View of hotel from the water.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service
Dated property, furnishings scuffed up, in need of painting in many areas
Stayed 6 nights in May 2025

10/10 Excellent

Michael, London

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was 5 star and provided excellent service
Stayed 3 nights in May 2025

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel with lovely rooms and facilities. So close to a beautiful beach, loads of sun loungers, no one reserving with towels. Great staff and lovely food - better than most hotel breakfast buffets. Would 100% return
Stayed 5 nights in May 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay in this hotel. We were lucky enough to be upgraded into a junior suite which was excellent. The quality of food available that the hotel was also excellent, we especially liked the lunch menu at that Greek restaurant. The staff could not have been more helpful, and we were always greeted with a smile. The location of the hotel is good, with a lovely beach right out front and some great local restaurants close by. We would definitely recommend this hotel.
Stayed 7 nights in May 2025

6/10 Okay

Ryan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was very nice. Food was delicious. TVs were outdated. The only way to stream shows/movies was to cast from our phones through a buggy app in the TV. The app took multiple attempts to connect, it had a 15 second delay, and would randomly disconnect. Our room whirlpool was very dirty. We asked them to clean it. They only added water and did not clean it. We never used it.
Stayed 6 nights in May 2025

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach , staff were great lovely food
Stayed 6 nights in May 2025

6/10 Okay

Kristen

Travelled with partner
Liked: Cleanliness
We arrived at 1pm and was told our room ready which we expected as check-in wasn’t until 3pm. So, we put on our suits and headed to the pool. We checked in with the front desk at 3pm and were told that our room was still not ready and that they would come and find us as soon as it was. By 5pm, we still hadn’t heard from anyone and we needed to get ready for our dinner reservation so we checked in again at the front desk and found that it was ready. No idea how long it had been ready but they didn’t attempt to contact us as they had said they would. The pools and rooms were lovely and the restaurants each had great food. There was a great selection of non-alcoholic specialty drinks which was a nice surprise for my husband who doesn’t drink. We went on a great excursion the next day and left early in the morning, returning around 3pm to discover that the room had not been cleaned, no towels brought in, etc. I stopped by the front desk to ask about getting the room made up and, at a minimum, have new towels delivered. The front desk team didn’t seem to know what was happening with room cleaning, etc. but indicated it would be taken care of immediately. When we headed back to the room a few hours later, it still hadn’t been taken care of. I asked again to have clean towels delivered and they arrived around 8pm. We had a few other experiences that were similar which just left us disappointed. For the money, I would find some place else to stay.
Stayed 3 nights in May 2025

10/10 Excellent

Tyra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most incredible time celebrating my birthday. Received a free upgrade upon check in and was lucky enough to stay in one of the villas. So beautiful!!!! The staff are amazing, very friendly and helpful. There is always someone asking if you’re okay or if you need anything. The food is really good especially for an all inclusive. They are definitely not stingy with the alcohol as well! Big thanks to Dennis, Christos, Daria & Nina I would 100% recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Jeffrey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is incredible! It's beautiful, on the beach, in a great location, & the breakfast was amazing!! The buffet was huge with so many selections. The spa & pool area were wonderful, you really felt like you're on vacation with things such as a swim up bar, chairs on the beach and 2 pools to choose from. Our room had a balcony overlooking the pool and beach. The staff were so friendly, especially the swim up pool bartender. The upper outdoor lounge had music and places to sit, watch the sunset & enjoy apps and drinks. I highly recommend staying at this resort!!

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean beach & pool areas! Friendly staff. Breakfast was excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Stayed 5 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Nicholas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best stays I’ve ever experienced! It was such a huge surprise that on my birthday they delivered cake and champagne to my room with a sweet card! I was speechless! I will be returning here without a doubt. The rooms were beautiful, there are so many pools, and it had such a gorgeous view. The breakfast was delightful!
Stayed 3 nights in Sep 2024

10/10 Excellent

Deborah Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great start to our 10 day trip. We were able to relax, beach chair were easy to find. Drinks and service were great and walking outside the resort was safe. Would definitely stay again
Stayed 4 nights in Sep 2024

8/10 Good

lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms were modern and comfortable. With swimming pools, bars, restaurants,spa and gym to compliment the facilities. I particularly liked the free use of the sun loungers on the golden sand private beach. I did not find their App useful nor was I able to access hotel information on the TV in my room.
Stayed 7 nights in Sep 2024

6/10 Okay

Hugh

Travelled with partner
Liked: Cleanliness
Good position with a sandy beach. Not enough sun beds on beach or pools, which encourages the early morning dash to reserve them. Even though there's a nonsensical sign forbidding it. Smoking is allowed everywhere so balcony doors have to be kept closed to prevent cigarette smoke blowing into your room. Rooms are shoebox size, with uncontrollable air conditioning. Similar with the shower (in the bath, not separate cubicle) which could change from scolding hot to freezing, in a second. And in the 1970s, we all remember having to put dirty toilet paper in a bin, not in the toilet, but in 2024??!! In a so called 5 star hotel??!! Unbelievable. The cleaning staff were exceptionally good and helpful and so were the breakfast waiters, where the breakfast buffet was very good, with a good selection of hot and cold meats, pastries, cheeses and very fresh salads and fruits. The hotel is let down by the reception areas with continuous loud music and pompous reception staff who seemed to be self important and more so than the guests the were suppose to be there to welcome. Not a good first impression when arriving ater a long flight.
Stayed 7 nights in Sep 2024

10/10 Excellent

Brenda, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this property, will definitely recommend and be back when in Crete. Staff is very attentive Margarita and Apostolis were great. The resort is fantastic, the beach steps away from the room. Love music at night at the terrace a plus! Breakfast is fenomenal with a lot of food variety and a breathtaking pool and beach views. They upgraded me because we were visiting for my birthday and anniversary and our stay was more than fantastic. Thank you for an unforgettable experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property with quick access to an excellent beach! 20 minute cab ride to Old Town. No need to spend extra money on the swim up room, you're 2 minute walk from an excellent beach. Great dining options at the property. Great gym, fantastic pool. Excellent staff.
Stayed 3 nights in Sep 2024

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is exactly what I envisioned for a tropical relaxing vacation. It is centrally located in Chania and accessible to other popular areas by bus, car and taxi. There are several good restaurants and local shops just walking distance away. The complimentary breakfast buffet in the hotel is excellent with a wide variety of options. In terms of lunch/dinner options, be sure to make reservations for the hotel restaurants via the online app as they get booked up fast and we never got a chance to experience dine in for dinner. The beach/pool areas are spacious and we did not encounter any issues with securing a lounge chair. Be warned that the pools are extremely cold, leaving the beach as a better option for swimming. While the resort itself is beautiful, the hotel rooms are quite average with no additional bells and whistles. The TV channels in our room were not working and although we requested IT assistance, the issue was not rectified. Overall, the service around the hotel is less than what you would expect from a high end hotel. There are some staff members that are accommodating, it can be hit or miss with getting consistent hospitable service. Additionally, if you are young and looking for a lively, entertaining environment, this hotel is not the place. The hotel caters to a senior population and there is not much to do after hours.
Stayed 5 nights in Sep 2024