4/10 Poor
Megan
Travelled with family and small children
30 June 2025
Liked: Cleanliness
Disliked: Staff & service, amenities
Facility looks as though it was recently renovated. Rooms were clean, bathroom was relatively clean however the shower curtain was dirty and no bodywash was available for use. On day 2 of our 3 night stay we had an employee badge into our room slowly. It was so odd and disturbing. Our do not disturb sign was on the outside of our door however our safety latch was not engaged so he peaked his head and I said "We are in here" then he apologized. This was about 930 in the morning. I felt uncomfortable with this and told the front desk. The gentleman apologized, and said he would take care of it. By his non-verbal actions this wasn't the first time he has had this complaint. My other issue is the lady taking care of the breakfast area told my child that he had enough on his plate and to leave some for other people. He had 2 biscuits.It took everything out of me not to confront her during that moment. If they cant make enough food for the guests then that is the facilities issue, not the paying guest!!!
Megan
Stayed 3 nights in Jun 2025