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NS Royal Hotel

2.0 star property

Photo gallery for NS Royal Hotel

Property entrance
Deluxe Double Room
Meeting facility
Lobby
Breakfast area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
Juana Osmena St., Brgy. Kamputhaw, Cebu City, 6000
  • Place, Cebu Doctor's University Hospital
    ‪3 min walk‬
  • Place, Mango Square
    ‪3 min walk‬
  • Place, Osmeña Fountain Circle
    ‪7 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 32 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Executive Suite

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Executive Suite

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

NS Royal Executive Suite

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Surestay Plus By Best Western Cebu City
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 200 reviews
The price is AU$60
includes taxes & fees
1 Apr - 2 Apr
Surestay Plus By Best Western Cebu City

About the area

Cebu City

With a stay at NS Royal Hotel in Cebu City (Camputhaw), you'll be within a 5-minute drive of Colon Street and Ayala Center. .This hotel is 1.8 mi (3 km) from Waterfront Cebu City Casino and 1.9 mi (3.1 km) from SM City Cebu.

What's nearby

  • St Patrick’s Square - 2 min walk - 0.2 km
  • Cebu Doctor's University Hospital - 3 min walk - 0.3 km
  • Mango Square - 3 min walk - 0.3 km
  • Osmeña Fountain Circle - 7 min walk - 0.6 km
  • Cebu Business Park - 16 min walk - 1.4 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 41 min drive

Restaurants

  • ‪Abaca Baking Company - ‬2 min walk
  • ‪Sunburst - ‬1 min walk
  • ‪Homebakers - ‬1 min walk
  • ‪Calda Pizza - ‬3 min walk
  • ‪Contact Point - ‬2 min walk

About this property

NS Royal Hotel

NS Royal Hotel offers 37 air-conditioned accommodations with complimentary bottled water and slippers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 37 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
For lunch or dinner, stop by AJB Delish Diner, a restaurant that specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Planning an event in Cebu City? This hotel has 1080 square feet (100 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
AJB Delish Diner - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AJB Delish Diner

Family friendly

  • Snack bar/deli

Conveniences

  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,080 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PHP 1100 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

NS Royal Hotel Cebu
NS Royal Cebu
NS Royal
NS Royal Hotel Cebu Island/Cebu City
Ns Royal Pensione Hotel Cebu City
NS Royal Hotel Hotel
NS Royal Hotel Cebu City
NS Royal Hotel Hotel Cebu City

NS Royal Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 44 out of 93 reviews
Rating 8 - Good. 23 out of 93 reviews
Rating 6 - Okay. 13 out of 93 reviews
Rating 4 - Poor. 6 out of 93 reviews
Rating 2 - Terrible. 7 out of 93 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth, Chicago

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Friendly staff. Thanks!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sheila Mae

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth, Chicago

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and professional. There are security guards. Lower level parking is nice. Clean rooms.
Stayed 1 night in Aug 2025

6/10 Okay

Johanna

Travelled with group
Liked: Cleanliness, amenities
Hotel has a nice ground floor area and staff are efficient and friendly. Our room was left to be desired. The beds were comfortable but the AC was not strong even though we had lowered the temperature to the lowest setting. The washroom was also very small for how big the actual room was. And there were ants everywhere especially by the fridge area. It could use a little updating but it's not too bad for a one night stay. I like the free breakfast and that there were many choices.
Stayed 1 night in May 2025

10/10 Excellent

TAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, convenient and friendly.

Very friendly and helpful staff. Function room looks clean and neat. Room is clean with basic necessity, including a kettle. Comfortable bed. Only some rooms window to a airwell, not outside. Cafe food is good. Very convenient location. Always have a taxi standing by at the entrance.
Stayed 2 nights in May 2025

6/10 Okay

SHEZAD

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Econo Roons Run down

Econo room is poorly designed. The ac is at head level while sleeping. Shower doors wouldn't close properly and leaking shower. Very accommodating staff
Stayed 3 nights in Feb 2025

4/10 Poor

Joesel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of mold in the toilet, there is a consistent noise of the aircon
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Dec 2024

8/10 Good

EVELYN, VANCOUVER

Liked: Staff & service
Disliked: Property conditions & facilities
We received excellent customer service from the entire staff, very helpful.
Stayed 1 night in Nov 2024

8/10 Good

Crisfel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location
Stayed 2 nights in Oct 2024

6/10 Okay

Kenneth

Travelled with family
Liked: Staff & service
Stayed 5 nights in Oct 2024

8/10 Good

Kenneth

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Service was great, meals were good, rooms were nice & spaciois.
Stayed 4 nights in Jan 2024

8/10 Good

Steven

Liked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

CA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

room for improvement

I stayed 2 nights for business. Unfortunately, I was not able to rest because I can hear the chats and laughter in the hallways. Upon check in the front desk staff mentioned breakfast is from 7am to 10am. So I went down for breakfast around 7:10am, lights were still closed. I asked the attendant what's for breakfast and she said breakfast is at 7:30am then pointed at the sign. Then added they only serve 7am breakfast upon request. I wanted to confront her but I did not want to ruin may day.
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Stayed 2 nights in Dec 2022

2/10 Terrible

Clifford

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived to check in they told me their Wi-Fi was out is that okay I told them no I'm going to find a different hotel please give me a refund they said no.
Stayed 1 night in Oct 2022

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness
The property and staff were good. Very few in room amenities, no ability to heat water for tea or reheat leftover meals. Breakfast was good but no access to coffee in the lobby after cafe closed in the morning.
Stayed 2 nights in Jun 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2022

8/10 Good

Kristy, Riverview

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Very affordable
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Having read the previous reviews left, it seems the property is much improved since it’s refurbishment. I booked for my quarantine stay and room was exactly what I hoped for, clean, reasonably sized and the hotel is in an excellent central location. All the staff were very friendly and helpful.
Stayed 7 nights in May 2021