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The Telford Hotel, Spa & Golf Resort

4.0 star property

Photo gallery for The Telford Hotel, Spa & Golf Resort

Front of property
Indoor pool, pool loungers
Terrace/patio
Banquet hall
Classic Twin Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

View map
Great Hay Drive, Sutton Heights, Telford, England, TF7 4DT
  • Place, Blists Hill
    ‪9 min walk‬
  • Place, Iron Bridge
    ‪6 min drive‬
  • Place, Telford Shopping Centre
    ‪8 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.2 out of 10
Wonderful
(18 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

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In-room safe, desk, laptop workspace, iron/ironing board
Mercure Telford Centre Hotel
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, 638 reviews
The price is AU$132
includes taxes & fees
9 Nov - 10 Nov
Mercure Telford Centre Hotel

About the area

Telford

Located in Telford, The Telford Hotel, Spa & Golf Resort is in the suburbs, within a 10-minute drive of Blists Hill and Telford Shopping Centre. .This golf hotel is 3.9 mi (6.3 km) from Telford Town Park and 4.3 mi (6.9 km) from Wonderland Telford.

What's nearby

  • Ironbridge Gorge - 2 min walk - 0.2 km
  • Blists Hill - 9 min walk - 0.8 km
  • Iron Bridge - 6 min drive - 4.0 km
  • The International Centre - 7 min drive - 7.3 km
  • Telford Shopping Centre - 8 min drive - 7.7 km

Getting around

  • Telford Central Station - 9 min drive
  • Birmingham Airport (BHX) - 63 min drive

Restaurants

  • ‪Foresters Arms - ‬4 min drive
  • ‪KFC Telford - Madeley Court Way - ‬5 min drive
  • ‪Boxwood Cafe - ‬4 min drive
  • ‪Hazel's Kitchen - ‬4 min drive
  • ‪Domino's Pizza - ‬5 min drive

About this property

The Telford Hotel, Spa & Golf Resort

Suburban hotel with 2 restaurants and a full-service spa
The Telford Hotel, Spa & Golf Resort offers 114 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 114 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Telford? This hotel has 4133 square feet (384 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
The Telford Hotel, Spa & Golf Resort has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 5 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Indoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,133 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 5.00 for children
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Resort QHotels
QHotels Telford
Telford Hotel Resort QHotels
Telford QHotels
Telford Hotel Resort
Telford Hotel Golf Resort QHotels
Telford Hotel Golf Resort

Reviews

The Telford Hotel, Spa & Golf Resort Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 376 out of 754 reviews
Rating 8 - Good. 261 out of 754 reviews
Rating 6 - Okay. 79 out of 754 reviews
Rating 4 - Poor. 27 out of 754 reviews
Rating 2 - Terrible. 11 out of 754 reviews

Reviews

8/10 Good

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and the hotel was very clean and welcoming
Stayed 1 night in Jul 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location

Book in for 2 nights while working in Telford a lovely hotel in a nice setting with lots of facilities onsite, 10 mins from Telford center was ideal for my trip and will definitely stay there again
Stayed 2 nights in Jul 2025

8/10 Good

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jul 2025

4/10 Poor

RONALD

Stayed 1 night in Jul 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Really friendly and helpful
Stayed 2 nights in Jul 2025

6/10 Okay

Jeremy

It said free toiletries the only thing we got was shower gel, everything else you had to purchase , at £183 for one night. restaurant was fully booked, so had to eat in lounge, spa reservations again difficult to get a booking, check in is after 3pm and checkout is 11am you don’t even get the room for 24hours. Not happy as a birthday treat!
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness
Nice room
Stayed 2 nights in Jun 2025

10/10 Excellent

Marita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely
Stayed 1 night in Jun 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
The Telford Hotel, Spa & Golf Resort LOUIS SHIRLEY
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient, good breakfast, nice meal in the restaurant although a bit pricy the food was good.
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent.

Great stay, room was spotless and comfortable. Highly recommend the restaurant, such lovely food and attentive service. Wouldn’t hesitate to book again.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury stay over

Really nice hotel. Nice clean and comfortable room. Very spacious room and bathroom. Couldn't fault anything about our stay .breakfast was really nice with plenty of choice for any tastes. Overall a nice experience for me and my daughter.
Stayed 1 night in May 2025

2/10 Terrible

Carl

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Arrogant manager that was a yes man

Very disappointed went with a golf group and had two nights booked decided to travel up the night before so booked separately and the first night room had air conditioning and when we check we asked if we could stay in the room and was told no but the room would be the same on moving rooms the room had no air conditioning and was not as nice. When we wuerries this we were told not all rooms have aircon but this is advertised on their website. The member of staff calling himself the operations manager was very arrogant and just kept repeating yes to us when we asked questions and had no answer apart from this he just wanted to get rid of us. When asked about rectifying this he gave no response apart from give me 10 minutes and never came back to us with an answer. Would avoid this hotel like the plague. The money we paid for 3 nights hotel and golf was definitely not worth it and the golf course was in poor condition and the hotel was very much below standard.
Stayed 1 night in May 2025

10/10 Excellent

DIRODIRA

Stayed 4 nights in Apr 2025

10/10 Excellent

rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the second we walked in we were greeted with lovely reception staff, the lady who served us was amazing kind and always had a smile , the room was unbelievable and clean, would 1000% be my first choice for a hotel getaway again!
Stayed 1 night in May 2025

10/10 Excellent

rod

Top Hotel

Amazing stay staff brilliant as usual
Stayed 2 nights in Apr 2025

4/10 Poor

Nathaneal

Stayed 1 night in Apr 2025

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing birthday stay :)

Amazing stay for me and my boyfriend, staff were really friendly and even gave us a free breakfast for my birthday. Lovely touch of a balloon display and birthday card in the room too. Would definitely recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay, nice room, very attentive staff, slightly disappointed about the bar being closed when we arrived back, after we was told it would be still open, apart from that everything was good.
Stayed 1 night in Apr 2025

8/10 Good

Surita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025