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Mood Matuna Hotel Cartagena

4.0 star property

Photo gallery for Mood Matuna Hotel Cartagena

Suite, Private Pool | Private pool
Suite, Private Pool
Front of property – evening/night
Interior
Suite, Private Pool | Private pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Cra. 9a #32, La Matuna, Cartagena, Bolívar, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Place, Walls of Cartagena
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Private Pool

Suite, Private Pool

Suite, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Bed
  • City view

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cartagena

With a stay at Mood Matuna Hotel Cartagena, you'll be centrally located in Cartagena, just a 4-minute walk from Clock Tower and 7 minutes by foot from Cartagena de Indias Convention Center. .This hotel is 1.7 mi (2.7 km) from Bocagrande Beach and 13.6 mi (21.9 km) from Karibana Golf Club.

What's nearby

  • Clock Tower - 3 min walk - 0.3 km
  • Cartagena de Indias Convention Center - 5 min walk - 0.4 km
  • Walls of Cartagena - 5 min walk - 0.4 km
  • San Pedro Claver Church and Convent - 8 min walk - 0.7 km
  • Bolivar Square - 8 min walk - 0.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • ‪El Cabildo Gastromar - ‬3 min walk
  • ‪Cocteleria Erika - ‬3 min walk
  • ‪El Sombrero Vueltiao - ‬2 min walk
  • ‪Restaurante la Tinaja - ‬3 min walk
  • ‪Stefano's Bristo - ‬2 min walk

About this property

Mood Matuna Hotel Cartagena

Hotel with a restaurant, 4-minute walk to Clock Tower
Mood Matuna Hotel Cartagena offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
At Mood Matuna Hotel Cartagena, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: COP 25,000 for adults and COP 15,000 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • No lift
  • Tile flooring in room

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per stay
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately COP 25000 for adults and COP 15000 for children
  • Airport shuttle fee: COP 100000 per vehicle (roundtrip, maximum occupancy 6)
  • Pet fee: COP 50000 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 210254

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Mood Matuna Cartagena
Mood Matuna Hotel Cartagena Hotel
Mood Matuna Hotel Cartagena Cartagena
Mood Matuna Hotel Cartagena Hotel Cartagena

Mood Matuna Hotel Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 310 out of 440 reviews
Rating 8 - Good. 77 out of 440 reviews
Rating 6 - Okay. 23 out of 440 reviews
Rating 4 - Poor. 12 out of 440 reviews
Rating 2 - Terrible. 18 out of 440 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rosalio

Stayed 3 nights in Oct 2025

4/10 Poor

mayeli

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was excellent at this hotel. Unfortunately, I can’t say the same for the hotel. They had no ironing board, iron, no hairdryer, no telephone in the room to communicate with the staff only via text messaging. Very plain room. Shower was cold with no warm water. Very disappointed.
Stayed 4 nights in Oct 2025

10/10 Excellent

Erick

Stayed 7 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jinette

Stayed 2 nights in Oct 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was small and dirty. Room was small and dirty. Found a lizard in my sink. Payed for the
Stayed 3 nights in Oct 2025

6/10 Okay

Marcos

Stayed 1 night in Oct 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walkable to the Clock Tower less than 5 minutes. The hotel staff were very nice and attentive. Be advised you cannot bring guest to the hotel unless they a part of your original reservation at check in. Hotel staff make this very clear, I felt very safe anyone cannot just walk into the door as it remains locked after 10 pm. The hotel staff are just a text on what's app away and they will reach you within 2 minutes. The AC works great overall great experience.
Stayed 2 nights in Oct 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big clean room with balcony. Didn't enjoy the breakfast at all. Location was good - halfway between the clock tower and Getsami
Stayed 3 nights in Sep 2025

10/10 Excellent

Dennis

Stayed 2 nights in Sep 2025

10/10 Excellent

Nairely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper buena experiencia el hotel. Súper limpio su comida. Riquísima y el personal súper atento y amigable lo recomiendo 100%. A pesar que la zona no s eve muy buena es muy tranquila y cerca de todo puedes caminar a cualquier hora sin problema. Y llegar a todos lados gracias
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly recommend this location . Very clean, staff is super friendly and attentive but most important dog friendly.
Stayed 5 nights in Sep 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book It!!

Location is perfect! Walkable distance to everything. Staff was so amazing very friendly A+ … the restaurant food was delicious!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Anton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and attentive staff.
Stayed 9 nights in Aug 2025

10/10 Excellent

Latisha

Stayed 3 nights in Jul 2025

4/10 Poor

Bruce

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything in the room didnt work properly. Terrible lighting, poor water pressure, shower head leaked. Two lights on ceiling, one didt work the other was falling off the ceiling. Bathroom sink had bad water flow. Best part of the place was the people, they were great and very helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper atentos y amigables. Muy bien localizados
Stayed 3 nights in Aug 2025

8/10 Good

Maria d

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Myrna

Liked: Cleanliness, staff & service
Friendly staff. The hotel was in a great location, walkable to great restaurants and other great locations like the clock tower. The hotel needs some work, the lighting in the staircase and hallways not the best. Noisy hallways. One night there was a leak in the lobby area by the elevator area. The electricity went out a couple days which was annoying 😡
Stayed 6 nights in Aug 2025

10/10 Excellent

Blanca, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel's location is amazing with a lot of nearby shops, restaurants and landmarks. Also, easy transportation coordination and friendly service. I highly recommend the Mood Matuna Hotel. Every hotel employee was professional and provided great service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pierre, Marseille

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic bedroom with an amazing view over the city. Very nice staff always available to help around the clock. And of course perfect location close to Getsemani area!
Stayed 5 nights in Aug 2025

10/10 Excellent

Cassandra, Pawtucket

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it !
Stayed 1 night in Jun 2025

6/10 Okay

Gassan

Travelled with partner
Liked: Staff & service
The staff was nice and friendly. Nice room, but the 2nd night of our 2 night stay, they bothered us being so noisy that they woke us up twice in the middle of the night
Stayed 2 nights in Aug 2025