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Hotel Casa Relax

3.0 star property

Photo gallery for Hotel Casa Relax

Outdoor pool
Games room
Restaurant
Billiards
Triple Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle del Pozo No. 25 - 105, Getsemani, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Place, Clock Tower
    ‪8 min walk‬
  • Place, Bocagrande Beach
    ‪3 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, in-room safe, blackout curtains, free WiFi

Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Large Twin Bed and 1 Queen Bed OR 1 Queen Bed

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About the area

Cartagena

A stay at Hotel Casa Relax places you in the heart of Cartagena, within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower. .This bed & breakfast is 1.4 mi (2.2 km) from Bocagrande Beach and 0.3 mi (0.4 km) from Cartagena Fishing Club.
View more B&B in CartagenaOpens in a new window

What's nearby

  • Cartagena de Indias Convention Center - 5 min walk - 0.4 km
  • Clock Tower - 8 min walk - 0.7 km
  • Walls of Cartagena - 11 min walk - 0.9 km
  • San Felipe de Barajas Castle - 11 min walk - 1.0 km
  • Bocagrande Beach - 3 min drive - 2.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

Restaurants

  • ‪Di Silvio Trattoria - ‬2 min walk
  • ‪Salon Tropical - ‬2 min walk
  • ‪Rebelion - ‬3 min walk
  • ‪Basilica Pizzería Café - ‬1 min walk
  • ‪Casa Del Túnel - ‬1 min walk

About this property

Hotel Casa Relax

Bed & breakfast with free breakfast, near Clock Tower
Hotel Casa Relax offers 12 air-conditioned accommodations with safes and ceiling fans. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Cartagena bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the bed & breakfast include an outdoor pool.
Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
At Hotel Casa Relax, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.
Hotel Casa Relax has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; reservations required

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Billiards/pool table
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 45218

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 8 PM
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Relax Cartagena
Hotel Casa Relax
Casa Relax Cartagena
Casa Relax
Hotel Casa Relax Cartagena
Hotel Casa Relax Bed & breakfast
Hotel Casa Relax Bed & breakfast Cartagena

Hotel Casa Relax Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 231 reviews
Rating 8 - Good. 94 out of 231 reviews
Rating 6 - Okay. 16 out of 231 reviews
Rating 4 - Poor. 8 out of 231 reviews
Rating 2 - Terrible. 7 out of 231 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Call me baby
Stayed 3 nights in Mar 2025

2/10 Terrible

Pablo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst
Stayed 1 night in Mar 2025

8/10 Good

Leila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night but friendly staff and nice amenities.
Stayed 1 night in Mar 2025

6/10 Okay

Cynthia

Travelled with group
Disliked: Amenities
Our stay here was just okay. The night staff was not as friendly as the morning/ day staff. I was rudely questioned when I requested more towels. Also the towels were clean but had many stains.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 4 nights in Jan 2025

10/10 Excellent

Saleema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adored this place. I stayed in 4 similar hotels across Southeast Asia, and this topped every single one. The location is perfect. The workers are so so so kind and make the best homey breakfast. The room and bathroom is clean. There is always an employee at the desk, no matter the time. It has a pool and hammock and is very beautiful (I do love red). The only minor issue is that there were a bit small bugs, but I didn’t notice before my siblings told me. Highly highly recommend!
Stayed 4 nights in Jan 2025

10/10 Excellent

caroline

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely place. Lovely staff. Great pool.
Stayed 4 nights in Jan 2025

6/10 Okay

Rebecca

Stayed 3 nights in Jan 2025

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, amenities
Helpful staff, clean rooms, nice pool. Right in the center of things
Stayed 2 nights in Dec 2024

6/10 Okay

Brianna

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Luisanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si buscas una posada tranquila, acogedora, buen trato este es tu lugar
Stayed 3 nights in Jul 2024

8/10 Good

Violet

Stayed 3 nights in Jun 2024

8/10 Good

Gabina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay has been wonderful. The property location is walkable to many places so you do not need transportation. The breakfast is included and the ladies that every day have been preparing those delicious meals have made our time more enjoyable. I recommend you to try the pineapple marmalade that is fresh and homemade by the staff. The only thing is that it needs more places to hang up towels (especially if you have booked a room for 3 people or more). Overall, this place is comfortable to stay as we felt safe, it has easily access to many interesting areas nearby, lively area, the staff is wonderful all of them!
Stayed 3 nights in May 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient location. Thank you for the great hospitality.
Stayed 4 nights in Apr 2024

10/10 Excellent

diana

Stayed 3 nights in Apr 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property in the heart of Getsemani. The staff there are amazing and always eager to provide assistance. The rooms and pool area are always clean. Breakfast was great. It can get a little noisy in the evening from from the open-air bars and stuff out in the street so if you're a light sleeper or early-bird, you may want to reconsider. For us, it was all part of the Cartagena experience and we lost zero sleep.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Stayed 6 nights in Mar 2024

2/10 Terrible

Isabella

Stayed 1 night in Jan 2024

6/10 Okay

Conrad

Travelled with partner
Disliked: Property conditions & facilities
Location is good if you’re wanting to stay out late and party. If you have early morning tours like we did, I’d advise going somewhere else (even a block or two away). The noise outside was very loud even in the room. Other than the noise though, the location is great! Hot water and wifi were spotty. Staff were very friendly but did not speak much English even though it says they do on Expedia. Breakfast was good.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay when you are in the Getsemini area of Cartagena, not upscale but affordable. In the heart of things, but quiet once you pass through the hotel doors. The staff are so friendly and professional, and make a good breakfast. It was very hot and humid during the stay, so the pool and the hammocks were great to use, just outside the room, which was air conditioned.
Stayed 14 nights in Nov 2023

8/10 Good

Rosemary

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The night receptionist was very rude would fall asleep and not open the door and yelled at us for knocking more then once after we waited a few minutes for him to open. Besides that the ladies who did breakfast were very nice!
Stayed 4 nights in Sep 2023

8/10 Good

HERNANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location..
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Casa Relax. The morning breakfast table was a great mix of nationalities. The pool and hammocks in the middle of the property were so inviting. The staff was helpful and friendly.