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Holiday Inn Express Cartagena Bocagrande by IHG

4.0 star property

Photo gallery for Holiday Inn Express Cartagena Bocagrande by IHG

Outdoor pool, pool loungers
Exterior
Exterior
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Avenida San Martin Cra 2 N 9-54, Cra 3 N 9-55 Bocagrande, Cartagena, Bolivar, 13001
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Plaza Bocagrande Commercial Center
    ‪8 min walk‬
  • Place, Rio Cartagena Casino
    ‪11 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(26 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(26 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(53 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Cartagena

With a stay at Holiday Inn Express Cartagena Bocagrande by IHG in Cartagena (Bocagrande), you'll be a 3-minute walk from Bocagrande Beach and within a 5-minute drive of Cartagena de Indias Convention Center. .This hotel is 2.1 mi (3.4 km) from Clock Tower and 0.5 mi (0.8 km) from Plaza Bocagrande Commercial Center.

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Plaza Bocagrande Commercial Center - 8 min walk - 0.7 km
  • Rio Cartagena Casino - 11 min walk - 0.9 km
  • Centro Comercial Nao - 11 min walk - 0.9 km
  • Castillo Grande Beach - 18 min walk - 1.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

Restaurants

  • ‪7 Cielos - ‬4 min walk
  • ‪Crepes & Waffles - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Morena Marisqueria - ‬2 min walk
  • ‪Restaurante Arabe Internacional - ‬4 min walk

About this property

Holiday Inn Express Cartagena Bocagrande by IHG

Hotel with free breakfast, 3-minute walk to Bocagrande Beach
Holiday Inn Express Cartagena Bocagrande by IHG offers 200 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include showers.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 200 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Cartagena? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 10:00 AM on weekdays.
Holiday Inn Express Cartagena Bocagrande by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 31 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 110000 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 110000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 110000 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 110000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cartagena Bocagrande Hotel
Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande Cartagena
Cartagena Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande
Holiday Inn Express Cartagena Bocagrande Cartagena
Holiday Inn Express Hotel
Holiday Inn Express
Express Cartagena Bocagrande

Holiday Inn Express Cartagena Bocagrande by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, service, rooms and food. Definitely recommended!
Stayed 3 nights in Sep 2025

6/10 Okay

Alethea

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 6 nights in Aug 2025

10/10 Excellent

Barbara

Stayed 2 nights in Aug 2025

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly and helpful
Stayed 6 nights in Aug 2025

8/10 Good

ezequiel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Aug 2025

6/10 Okay

Evelyn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Terrible check In at Holliday Inn

Terrible check-in experience. Supervisor Alex Gómez was unaware that Colombia’s biometric system replaces passport stamps and insisted on seeing a stamp or even a U.S. tax return to exempt us from the 19% VAT, despite showing a U.S. passport and airline tickets. He only agreed after we presented our tax return. The first room was in terrible condition (broken shower, door removed, clogged sink, poor cleanliness). At first they refused to change our room, claiming the hotel was full, but eventually agreed. I’m sharing this so others know you don’t need to show a tax return; the biometric system is sufficient according to Colombian immigration authorities.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul Bach, Laval

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great and well safe!
Stayed 4 nights in Aug 2025

10/10 Excellent

Cesar A

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

6/10 Okay

Israel

Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Gloria

Liked: Staff & service, property conditions & facilities
Convenient and affordable. Friendly helpful staff Fresh fruit at free breakfast.
Stayed 7 nights in Jul 2025

2/10 Terrible

Mokhtar

Disliked: Amenities, property conditions & facilities
Very poor wifi connection, and was having difficulty sleeping because of the loud noise at the aisle caused by the guests and workers. Additionally, the hotel allow pets there and you can hear the dogs barking every day. The worst part is the hotel have low quality mattress which caused back pain and had difficulties walking outside without taking pain killers. This hotel ruined my vacation. Too expensive and I am really disappointed with Expedia. I trusted your reviews, but you failed. For proof, ask the receptionist how many times I have complained.
Stayed 7 nights in Jul 2025

8/10 Good

Maritza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Great staff, good location. Property needs some attention to details in certain areas; easy fix.
Stayed 4 nights in Jul 2025

2/10 Terrible

JUAN

Travelled with partner
Liked: Staff & service
The sixth floor smelled really bad.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the breakfast included is fantastic. Great options to select and a variety of choices
Stayed 4 nights in Jun 2025

6/10 Okay

Kelvin

Stayed 2 nights in Jun 2025

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, room comfort
Nice breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 5 nights in Jun 2025

10/10 Excellent

steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in great location in Boca Grande. Nice pool and pool bar. Very good breakfast.. close to the beach. I will go back
Stayed 3 nights in Jun 2025

10/10 Excellent

Nelson

Stayed 4 nights in Jun 2025

10/10 Excellent

Dante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 2 nights in Jun 2025

10/10 Excellent

Disnaury

Liked: Cleanliness, amenities, property conditions & facilities
Very nice breakfast
Stayed 1 night in May 2025