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Holiday Inn Cartagena Morros by IHG

4.0 star property

Photo gallery for Holiday Inn Cartagena Morros by IHG

Outdoor pool, open 8 AM to 8 PM, pool loungers
Property video
Exterior
Daily buffet breakfast (COP 70000 per person)
On the beach

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Anillo Vial CRA. 9 NO. 34-166, Cartagena, Bolivar, 130002
  • Place, La Boquilla Beach
    ‪3 min walk‬
  • Place, Las Americas International Convention Center
    ‪14 min walk‬
  • Place, Bocagrande Beach
    ‪19 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

7.8 out of 10
Good
(10 reviews)
  • Lagoon view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(22 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Lake View

Standard Room, 2 Double Beds, Lake View

Standard Room, 2 Double Beds, Lake View

9.8 out of 10
Exceptional
(13 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(15 reviews)
  • Ocean view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room (Specialty)

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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4.0 out of 5, Very good, 1,002 reviews
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About the area

Cartagena

With a stay at Holiday Inn Cartagena Morros by IHG in Cartagena (La Boquilla), you'll be a 1-minute drive from La Boquilla Beach and 12 minutes from Las Bovedas. .This beach hotel is 4.7 mi (7.6 km) from Clock Tower and 4.8 mi (7.7 km) from Plaza Santo Domingo.

What's nearby

  • La Boquilla Beach - 3 min walk - 0.3 km
  • Las Americas International Convention Center - 14 min walk - 1.2 km
  • Cartagena de Indias Convention Center - 14 min drive - 9.6 km
  • Clock Tower - 14 min drive - 9.2 km
  • Bocagrande Beach - 19 min drive - 10.9 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 11 min drive

Restaurants

  • ‪Juan Valdez Café - ‬11 min drive
  • ‪Zona Norte - ‬14 min walk
  • ‪Subway - ‬11 min drive
  • ‪Restaurante ERRE de Ramón Freixa - ‬13 min walk
  • ‪Blas El Teso Bar Restaurante - ‬16 min walk

About this property

Holiday Inn Cartagena Morros by IHG

Holiday Inn Cartagena Morros by IHG offers 140 air-conditioned accommodations with minibars and safes. A pillow menu is available. 37-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Blue Restaurant, a family restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cartagena? This hotel has 344 square feet (32 square meters) of space consisting of conference space and 2 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 6 AM and 11 AM.
Blue Restaurant - Overlooking the garden, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6 AM to 11 AM on weekends; COP 70,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Blue Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 344 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 120000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 150000 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 70000 for adults and COP 45000 for children
  • Airport shuttle fee: COP 80000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 120000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 150000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cartagena Holiday Inn
Holiday Inn Cartagena
Holiday Inn Cartagena Morros
Holiday Inn Morros
Holiday Inn Morros Cartagena
Holiday Inn Morros Hotel
Holiday Inn Morros Hotel Cartagena
Morros
Holiday Inn Cartagena Morros Hotel

Holiday Inn Cartagena Morros by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Juliette

Travelled with partner
Disliked: Cleanliness
It will be the last time ! They charge me 155$ for couple bottle water I drink in the mini bar ! They charge me 149$ they said they gonna refund when I leave the hotel ! They never did !
Stayed 6 nights in Nov 2025

10/10 Excellent

Juan Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, amazing breakfast buffet. The beach is nice, staff is very friendly. A great place to relax!
The pool is nice and quiet in the morning.
Stayed 3 nights in Dec 2025

10/10 Excellent

Herbert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing, unsafe location to walk at night
Stayed 4 nights in Nov 2025

10/10 Excellent

Cesar

Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Jairo

Stayed 3 nights in Oct 2025

6/10 Okay

MACKENZIE

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very comfortable rooms. Terrible customer service

Lovely, comfortable hotel. Horrendous service. Check in took 45+ minutes. 4 staff members milling around the front desk, serving 2 groups ahead of us when we arrived. One employee was just standing there doing paperwork the whole time, ignoring the line in front of him. No idea what took so long, but no acknowledgment or apology for the wait. When we checked in, we asked how much for breakfast, and were told it was included in our ocean view room reservation. The next morning, we signed in with the hostess at the restaurant, confirming our room number. Sat down, settled in, got up to go to the buffet, and then the same hostess who had just welcomed us stopped me at the buffet to say we hadn't paid for breakfast. I told her reception had told us it was included in our reservation. She didn't understand English (and I didnt understand Spanish) so she got a supervisor, who said "ok, no problem". After we ate, the hostess then chased us into the elevator and asked us to come with her to reception, where THE SAME MAN who checked us in and told us breakfast was included proceeded to tell us it was NOT included, and charged us. No apology for the misunderstanding. I'm unsure if we paid for breakfast twice. It doesn't matter - it's not the money, it's the horrible service experience. Otherwise, this was a nice place to stay, close to the airport. Uber into Cartagena proper was about 20 minutes (no traffic).
Stayed 1 night in Oct 2025

8/10 Good

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a little troublesome but all ended well. Facility was nice and staff friendly. I would stay again.
Stayed 4 nights in Oct 2025

4/10 Poor

Bryan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel
Stayed 6 nights in Oct 2025

10/10 Excellent

Yolanda

Liked: Cleanliness
Perfect
Stayed 2 nights in Aug 2025

8/10 Good

William, Atizapan Se Zaragoza

Liked: Cleanliness, staff & service, property conditions & facilities
thnks you can improve the breakfast quality
Stayed 1 night in Aug 2025

10/10 Excellent

sanjeeban

Travelled with family and small children
Liked: Cleanliness, amenities
Great place to relax and unwind
Stayed 4 nights in Aug 2025

2/10 Terrible

Addy

Stayed 6 nights in Aug 2025

10/10 Excellent

Pedro Pascual

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is OK
Stayed 1 night in Aug 2025

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was not included, but it had a great selection of dishes. Not impressed with service at dinner time. Service was slow. Shrimp was chewy. Conveniently located if you have an early flight. It has a 24 hours taxi service.
Stayed 3 nights in Jul 2025

6/10 Okay

Dharam

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan, Kirkland

Stayed 1 night in Jul 2025

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Solomon

Stayed 1 night in Jul 2025

8/10 Good

WILLIAM

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel. The food is excellent.
Stayed 3 nights in Jul 2025

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Daniella

Clean, attentive staff, hotel was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. Great service, great people, great atmosphere!!!!!!
Stayed 1 night in Jul 2025