With a stay at Ganem Suites Cartagena, you'll be centrally located in Cartagena, a 1-minute drive from Clock Tower and 12 minutes from Bocagrande Beach. .This hotel is 0.1 mi (0.1 km) from University of Cartagena and 0.1 mi (0.1 km) from San Agustin Convent.
What's nearby
Clock Tower - 3 min walk - 0.3 km
Bolivar Square - 5 min walk - 0.4 km
Walls of Cartagena - 5 min walk - 0.4 km
Cartagena de Indias Convention Center - 6 min walk - 0.6 km
Bocagrande Beach - 3 min drive - 1.7 km
Getting around
Rafael Nunez Intl. Airport (CTG) - 17 min drive
Restaurants
Buena Vida - 1 min walk
Pezetarian - 2 min walk
La Esquina del pan de Bono - 1 min walk
Los Tacos Del Gordo - 3 min walk
Texas Resto Bar - 2 min walk
About this property
Ganem Suites Cartagena
Colonial hotel in Cartagena
Ganem Suites Cartagena offers 28 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with digital channels.
Bathrooms include showers. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Treat yourself to a stay in one of the 28 individually decorated guestrooms, featuring heated floors and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a vending machine.
Featured amenities include multilingual staff, ATM/banking services, and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available on request).
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Airport drop-off shuttle (surcharge) from 7:00 AM to 7:00 PM on request
Family friendly
In-room cot
Mini-fridge
Soundproofed rooms
Stroller
Conveniences
ATM
Vending machine
Virtual front desk
Guest services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift (97 centimetre wide door)
Smooth flooring in public areas
Well-lit path to entrance
More
1 building
Colonial architecture
Communal living room
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
50-inch smart TV with digital channels
Food and drink
Electric kettle
Meal delivery service
Mini-fridge
More
Air conditioning
Connecting rooms available
Heated floor
Individual decor
Individual furnishings
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Access methods
Access code, private entrance
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: COP 35000 per accommodation, per stay
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: COP 45000 per person
Airport shuttle fee per child: COP 45000
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher
Property Registration Number 101874
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Ganem Suites Cartagena Hotel
Ganem Suites Cartagena Cartagena
Ganem Suites Cartagena Hotel Cartagena
Ganem Suites Cartagena Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff was kind and accommodating. Front desk security was always friendly. The bed was comfortable. The bathroom shower and sink fixtures were loose. The kitchenette was convenient. The coffee maker didn’t work, but was replaced quickly.
The air conditioner was the best part of the stay!!!
The rooms are quite nice but the windows face a dark wall thus no light can come in. Basically no windows. Absolutely no guests are permitted and entrance is allowed only with a wrist band.
Robert
Stayed 1 night in Apr 2025
8/10 Good
Luke
14 Mar 2025
Liked: Cleanliness, staff & service
Location is walkable to all of historic area. I was a little disappointed in the kitchen. The inability to plug in the coffee maker in the kitchen due to no outlets was disappointing. In addition there was no microwave so any heat up had to be done on the electric stove. Also there was no windows in the unit I was in I imagine above the second floor there are.
Nice property, but not guest friendly. If you plan on bringing guest to your room while you are there, this isn’t the hotel for you. The rooms and shower are on the smaller side. Staff was a mixed bag. There is an electric kettle in the room so all I needed was a cup to make some tea because I was so sick. I asked Jessica at the front desk three times for a cup/mug over a period of about 3 days and was not given one. I asked Deana, the other front desk person at night, once and she gave me a cup right away. She even washed it for me.
The room was like an inside cabin on a cruise ship. No window. Dark small. Daily cleaning was nice. Location was good. No outdoor space to relax in. We were on the second floor. Maybe other floors have windows. We were content but would choose something with outdoor space next time. Wifi was spotty at best. Data could not be accessed in the building.
This place was far better then expected! The location is incredibly convenient, just a 15-20 minute ride to-from the airport, and steps away from soooo much in historic Cartagena de Indias! Staff is very friendly, clean facilities, safe and convenient location. Only negative was the need for a new elevator which is already in being built. Highly recommend!!!
Was not made award if there no guests rule and was unable to check in and made other arrangements. I understand there policy regarding refunds which is clearly defined. But I am responsible adult.
If you want to be in the walled city , in walking distance of most of the restaurants and attractions - this place is for you .
If you don’t like loud construction noise for long periods time IN the building you’re staying in or staff constantly walking into your room with THEIR keycard - this place is not for you .
If you don’t mind having to ask for room service 24 hours in advance or having to wear a wristband for the entire stay - this place is for you .
If you don’t mind having room service walk into your room, using their key, 3 times without ever being called , within (12 hours of your arrival) to replace your towels - this place is for you .
If you think that staying at a hotel where you’re not allowed guests means that you won’t be disturbed by constant knocks at the door or people walking in ( with their own key ) after 1 knock - this place isn’t for you .
If you don’t mind changing in the bathroom with the door closed every time because the staff has already walked into your room, while you were changing , 2 times in the first 2 days - this place is for you .
If you don’t want to rent 2 rooms for you and your guest and have your guest asking you “what’s wrong with these people” and “did you ask these people to clean ny room because they keep coming into my room unannounced” - this place is not for you .
If you don’t mind being told that checkout is 11AM and you have to be out by 10:45AM but before 10AM, staff walks in while you’re getting dressed - it’s for you !
The room was nice , small but Clean and functional
Maria
Stayed 2 nights in Jan 2025
6/10 Okay
Frederick
Travelled with partner
14 Jan 2025
Liked: Cleanliness
Disliked: Staff & service
I liked that the property as was optimally located and appeared very safe and secure. I liked the property manager too who explained the property well in English.
.
I certainly did not like or felt comfortable when interacting with the security staff. They appeared cold and not welcoming and to conduct themselves in a manner that I got confused whether I was in a police station. They made my girlfriend who is Columbian feel uncomfortable and I got some cold and aggressive stares everytime we left or entered the building. I will certainly think twice about staying there again.
Confortable suite in Downtown Cartagena De Indias.
This is not a full service Hotel, but it’s walking distance to everything Cartagena has to offer
Maria
Stayed 1 night in Jan 2025
6/10 Okay
Pavol
Travelled with family
3 Jan 2025
Liked: Cleanliness, staff & service
The rooms do not look like advertised, the accommodation is very basic, and charging the phone takes forever. But the location is central, quiet and clean, the staff is nice and very helpful.
The rooms are updated and very clean and comfortable. The staff are incredibly attentive, nice and very accommodating. Staff also assisted with tours and provided information regarding local places to visit. The location is excellent and within walking distance from historical sites, restaurants, bars, grocery store etc. It was a pleasure staying at this hotel and will highly recommend it!
I was here just a month ago and had an even better experience this time around. I love how close the hotel is to everything. The walk to the docks to go to an island was so convenient. The grocery stores and express store is such a convenient walk. Being back so soon the building staff remembered me.
I love presidential unit and will be getting it again on my next trip to Cartagena.