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Estelar Cartagena de Indias Hotel

4.0 star property

Photo gallery for Estelar Cartagena de Indias Hotel

Outdoor pool, pool loungers
Rooftop bar
Premium bedding, in-room safe, desk, laptop workspace
Exterior detail
Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed) | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Hot tub

Explore the area

View map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Clock Tower
    ‪20 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

9.8 out of 10
Exceptional
(22 reviews)
  • 36 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(29 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(67 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

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4.7 out of 5, Exceptional, 1,419 reviews
The price is AU$293
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About the area

Cartagena

Located in Cartagena (Bocagrande), Estelar Cartagena de Indias Hotel is steps from Bocagrande Beach and a 3-minute drive from Clock Tower. .This beach hotel is 1.2 mi (2 km) from Cartagena de Indias Convention Center and 0.1 mi (0.1 km) from Plaza Bocagrande Commercial Center.

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Walls of Cartagena - 17 min walk - 1.5 km
  • Clock Tower - 20 min walk - 1.7 km
  • Cartagena de Indias Convention Center - 4 min drive - 1.7 km
  • Castillo Grande Beach - 4 min drive - 2.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 10 min drive

Restaurants

  • ‪7 Cielos - ‬7 min walk
  • ‪51 Sky Bar - ‬1 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Juan Valdez Café - ‬1 min walk

About this property

Estelar Cartagena de Indias Hotel

Beaux Arts hotel with 3 hot tubs and a full-service spa
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Stay in one of 338 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 hot tubs, a sauna, and a fitness center. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurante Piso 12, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 150000 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 150000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 951 out of 1298 reviews
Rating 8 - Good. 171 out of 1298 reviews
Rating 6 - Okay. 71 out of 1298 reviews
Rating 4 - Poor. 46 out of 1298 reviews
Rating 2 - Terrible. 59 out of 1298 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place, this was my second time in this hotel I can say that it is amazing. I love the roof top bar, it has a unique view of the city!
Stayed 7 nights in Aug 2025

10/10 Excellent

Archie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mercury

Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing highly recommend

Amazing place best place I’ve ever stayed the view was so amazing the room incredible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Learnese, San Tan Valley

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

YAMIR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , amazing view , best Rooftop, walkable near city center
Stayed 4 nights in Aug 2025

10/10 Excellent

Butterfly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, fantastic location, great sea views
Stayed 3 nights in Aug 2025

10/10 Excellent

Johana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Nancy Martinez Sarbelio

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Aug 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta hotel and great staff with a lot of amenities
Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

10/10 Excellent

Julio

Stayed 3 nights in Jul 2025

10/10 Excellent

minerva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very professional!!! Hotel well located close to shopping mall and market. Rooms are very nice and clean. The staff very friendly professional and nobody asked for a tip but they deserve it because they are very nice.
Stayed 7 nights in Jul 2025

2/10 Terrible

Reniel, Smyrna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I've ever stayed in, terrible service, even front desl are rude, the girl didnt even wanted to give me my receipt at check out, the food is terrible, hours to even bring water to your table. Only 2 towels in the bathroom for 4 people and nothing else, not even for the face etc, I really don't recommend it at all. Felt very unsafe.
Stayed 3 nights in Jul 2025

10/10 Excellent

BETZABETH WENDOLYN

Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 4 nights in Jul 2025

10/10 Excellent

Kingshuk, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. All major attractions are near by. Strongly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities
Todo excelente! 5⭐️ Espero volver pronto!
Stayed 3 nights in Jul 2025

10/10 Excellent

David F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

one of the best hotels I've been to in the world.

Excellent service, everything close by, Excellent security, which somehow gives you peace of mind. Everything is excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, confort, breakfast,
Stayed 3 nights in Jul 2025

10/10 Excellent

maria

Stayed 1 night in Jul 2025

10/10 Excellent

Khaleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every moment definitely coming back
Stayed 3 nights in Jul 2025