Estelar Cartagena de Indias Hotel

4.0 star property

Photo gallery for Estelar Cartagena de Indias Hotel

Outdoor pool, pool loungers
Front of property
Reception
Sauna, body treatments, body wraps, body scrubs, facials
Gym

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Place, Plaza Bocagrande Commercial Center
    ‪1 min walk‬
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Clock Tower
    ‪20 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪33 min drive‬

Room options

Room

  • 32 sq m
  • Sleeps 3
  • Free Wi-Fi

Room

  • 32 sq m
  • Sleeps 3
  • Free Wi-Fi

Room

  • 36 sq m
  • Sleeps 3
  • Free Wi-Fi

Room

  • 37 sq m
  • Sleeps 3
  • Free Wi-Fi

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

9.8 out of 10
Exceptional
(25 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About the area

Cartagena

Located in Cartagena (Bocagrande), Estelar Cartagena de Indias Hotel is steps from Bocagrande Beach and a 3-minute drive from Clock Tower. .This beach hotel is 1.2 mi (2 km) from Cartagena de Indias Convention Center and 0.1 mi (0.1 km) from Plaza Bocagrande Commercial Center.

What's nearby

  • Plaza Bocagrande Commercial Center - 1 min walk - 0.1 km
  • Bocagrande Beach - 2 min walk - 0.2 km
  • Walls of Cartagena - 18 min walk - 1.6 km
  • Clock Tower - 20 min walk - 1.7 km
  • Cartagena de Indias Convention Center - 20 min walk - 1.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 10 min drive

Restaurants

  • ‪51 Sky Bar - ‬1 min walk
  • ‪Crepes & Waffles - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Morena Marisqueria - ‬8 min walk
  • ‪7 Cielos - ‬7 min walk

About this property

Estelar Cartagena de Indias Hotel

Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Stay in one of 338 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 hot tubs, a sauna, and a fitness center. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurante Piso 12, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 160000 per pet, per night

Welcoming dogs and cats only

1 total (up to 33 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 160000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De

Estelar Cartagena Indias Hotel

Estelar Indias Hotel

Estelar Cartagena Indias

Estelar Indias

Estelar Cartagena De Indias

Estelar Cartagena de Indias Hotel Hotel

Estelar Cartagena de Indias Hotel Cartagena

Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1003 out of 1335 reviews
Rating 8 - Good. 176 out of 1335 reviews
Rating 6 - Okay. 59 out of 1335 reviews
Rating 4 - Poor. 38 out of 1335 reviews
Rating 2 - Terrible. 59 out of 1335 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Stayed 4 nights in Jan 2026

8/10 Good

Elizabeth, Glendale

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a clean hotel & everyone was very helpful
Stayed 5 nights in Jan 2026

10/10 Excellent

Estefany

Stayed 1 night in Feb 2026

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Food
Stayed 4 nights in Jan 2026

8/10 Good

Dennis, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Nice views and great location. Pictures shown for the room I selected included a balcony. The room I was assigned did not. Air conditioning was acceptable but not very cold.
Stayed 3 nights in Jan 2026

10/10 Excellent

EDWAR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel accommodations the service since you walk in to the hotel is like you walking to you house, thank you all the staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Yasiel

Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2026

8/10 Good

Joel F Ojeda, Saint Cloud

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff overall good hotel
Stayed 4 nights in Jan 2026

10/10 Excellent

Yamil

Liked: Cleanliness, amenities, property conditions & facilities
Great property! The rooftop pool has wonderful views of the city!
Stayed 2 nights in Jan 2026

10/10 Excellent

Yamil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the views were spectacular!
Stayed 2 nights in Jan 2026

8/10 Good

Pritesh

Stayed 3 nights in Jan 2026

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
service, amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

Ingride

Stayed 1 night in Jan 2026

10/10 Excellent

Ingride

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderfull, friendly and welcoming. They were able to answer any questions I had and provided helpful recommendations. Room was clean very modern and up to date. We woke up to a beautiful view of the ocean and city from the room. They provided daily room service as well.
Stayed 1 night in Jan 2026

10/10 Excellent

leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2026

10/10 Excellent

Vanessa M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

8/10 Good

Sofia

Stayed 4 nights in Jan 2026

2/10 Terrible

Deanne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unpleasant
Stayed 1 night in Jan 2026

6/10 Okay

Christie

Travelled with family
Liked: Amenities, property conditions & facilities
The room was spacious and centrally located. However, walking into the room it immediately had a smell like sewer and maintenance had to fix it. The pool and hot tub were great. The language barrier with staff was challenging at times. Overall nice hotel
Stayed 4 nights in Jan 2026

2/10 Terrible

BRADLEY

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The photos show a balcony, and i did not get a balcony, then i tried to reach expedia and no response. The corner unit 2007 is loud from street noise!
Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, house keeping kept bringing clean towels. Stuff were great.
Stayed 3 nights in Dec 2025

8/10 Good

clifton

Liked: Cleanliness, amenities, property conditions & facilities
Yes I saw a roach the night before I left no big deal its tropical climate so that happens
Stayed 2 nights in Jan 2026

2/10 Terrible

Rubiano

Stayed 1 night in Jan 2026

10/10 Excellent

Diego

Stayed 8 nights in Dec 2025