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Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

4.0 star property

Photo gallery for Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

Outdoor pool
Lobby
Exterior
Lobby sitting area
2 bars/lounges, rooftop bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking included
  • Pet-friendly

Explore the area

Map
Avenida Santander No 41-202, El Cabrera, Cartagena, Bolivar, 130001
  • Walls of Cartagena
    ‪5 min walk‬
  • Clock Tower
    ‪15 min walk‬
  • Cartagena de Indias Convention Center
    ‪17 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪5 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Cartagena

With a stay at Ermita Cartagena, a Tribute Portfolio Hotel by Marriott in Cartagena (El Cabrero), you'll be within a 5-minute drive of Clock Tower and Cartagena de Indias Convention Center. .This hotel is 2.1 mi (3.4 km) from Bocagrande Beach and 24 mi (38.6 km) from Blanca Beach.

What's nearby

  • Walls of Cartagena - 5 min walk - 0.4 km
  • Clock Tower - 15 min walk - 1.3 km
  • Marbella Beach - 15 min walk - 1.3 km
  • Cartagena de Indias Convention Center - 17 min walk - 1.4 km
  • San Felipe de Barajas Castle - 2 min drive - 2.5 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 6 min drive

Restaurants

  • ‪Andrés Cartagena - ‬11 min walk
  • ‪La Juma Barr Cartagena - ‬12 min walk
  • ‪Restaurante La Langosta - ‬4 min walk
  • ‪Café Quindio - ‬9 min walk
  • ‪La Vieja Guardia - ‬12 min walk

About this property

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

Hotel with 2 restaurants, near Clock Tower
Ermita Cartagena, a Tribute Portfolio Hotel by Marriott offers 99 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 99 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Satisfy your appetite at Señora Ayda, one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. A shuttle from the airport to the hotel is complimentary (available on request).
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Señora Ayda - Onsite restaurant.
Bar La Biblioteca - Onsite bar. Open daily.
Oasis Rooftop Bar - Onsite rooftop bar. Open daily.
Salón Mercedes - Onsite restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 7:30 AM to 6:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 80,000 for adults and COP 40,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Bar La Biblioteca
  • Oasis Rooftop Bar
  • Salón Mercedes
  • Señora Ayda

Things to do

  • 24-hour gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 450000 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 80000 for adults and COP 40000 for children
  • Pet fee: COP 450000 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 77751

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Ermita Cartagena a Tribute Portfolio Hotel
Ermita Cartagena, a Tribute Portfolio Hotel by Marriott Hotel

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 226 reviews
Rating 8 - Good. 48 out of 226 reviews
Rating 6 - Okay. 15 out of 226 reviews
Rating 4 - Poor. 10 out of 226 reviews
Rating 2 - Terrible. 7 out of 226 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Octavian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely great property in an extremely great location. The staff was very accommodating, polite, and patient. I’m definitely staying here again and highly recommend to travelers.
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night so can't completely comment on the area. The room was perfect, the staff was very friendly and the breakfast was amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Lynda A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

We had a wonderful stay, very clean, delicious breakfast, Sebastian at the front desk was very helpful for our transfer to our next hotel, great value for price. It’s a few minutes walking outside walled city and they offer a shuttle service into walled city if you don’t want to walk. Taxis are plenty and not expensive. My only issue which is a pet peeve of mine is that we arrived at 4pm, 1 hour past check in and our room wasn’t ready but upon a bit of insistance we only waited about 10mins.
Stayed 3 nights in Feb 2025

10/10 Excellent

paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vera Nice location , clean and secure really recomendo
Stayed 3 nights in Feb 2025

10/10 Excellent

IVAN ELIECER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More choices on breakfast

Breakfast must be better. The price is high for that few variety
Stayed 2 nights in Feb 2025

10/10 Excellent

CARLOS ALBERTO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodation
Stayed 3 nights in Jan 2025

10/10 Excellent

Hector

Stayed 3 nights in Jan 2025

10/10 Excellent

Bernard

Stayed 5 nights in Dec 2024

4/10 Poor

Patrick

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff. Underwhelming property and location. As windows = bad view of ocean. Room smelled terrible - mold, urine, not sure. Couldn't get a different room. Pretty disgusting.
Stayed 2 nights in Dec 2024

10/10 Excellent

Merrill

Stayed 6 nights in Nov 2024

10/10 Excellent

beshirg

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5th Anniversary Party of Hotel

When we arrived we were invited to a 5th anniversary party for the hotel. Free drinks and food! Beautiful…like a wedding!
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick Bernard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience staying at this hotel. I had such great time here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people, proper tourist location, excellent services including food.
Stayed 3 nights in Nov 2024

8/10 Good

Rekha

Liked: Cleanliness, property conditions & facilities, room comfort

Couple first trip to Colombia

We had a wonderful stay at the hotel thanks to Fernandez and Oscar. I want to make a special mention to Oscar who went above and beyond to make our stay comfortable. He also assisted us in booking our taxi to Santa Marta which we could not have done without him. Things that could be improved are room service and improving clearing the plates at breakfast. We had a delicious meal at the restaurant for lunch and would recommend it. We also arranged a trip to Rosario which was amazing. The hotel is close enough to the main city and it is easy to walk or get a taxi. Overall a lovely experience. With wonderful Colombian hospitality.
Stayed 3 nights in Nov 2024

6/10 Okay

Juan Pablo

Travelled with partner
Liked: Cleanliness, amenities
For the price there are better locations within the walled city with similar offerings.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daynetta

Liked: Cleanliness, staff & service, property conditions & facilities
The resort and staff were exceptional. The food and drinks were fantastic also. David transported us to our room safely and politely and held the doors for us as well as verified our drivers upon arrival. We will definitely recommend the hotel and return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Michelle, Methune

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Staff was pleasant, rooms as expected and great location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Michael, Scottsdale

Stayed 4 nights in Aug 2024

8/10 Good

ROGELIO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind. Had issue with street noise and party noise. Beside that, the hotel was very convenient. Near by grocery stores and main tourist areas. The restaurant and the breakfast buffet was very good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so welcoming and caring. It really felt like home while I was there. Roxanne was particularly amazing!
Stayed 7 nights in Jun 2024

10/10 Excellent

Ali Berke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and service were incredible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location; you can walk almost everywhere from here. Plus you have a transportation service at no cost. Front desk people are super nice, friendly and they willing to help you at any time. Definitely I will recommend it.
Stayed 6 nights in Jul 2024