GHL Arsenal Hotel

4.0 star property

Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool umbrellas, pool loungers
Property preview
Lobby
Lobby
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

View map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪1 min walk‬
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Port of Cartagena
    ‪4 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

Luxury Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room (Bay View)

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cartagena

Located in Cartagena (Cartagena Walled City), GHL Arsenal Hotel is within a 5-minute walk of Cartagena de Indias Convention Center and Centenary Park. .This boutique hotel is 0.4 mi (0.7 km) from Clock Tower and 0.6 mi (0.9 km) from Plaza de la Trinidad.

What's nearby

  • Cartagena de Indias Convention Center - 1 min walk - 0.2 km
  • Clock Tower - 3 min walk - 0.3 km
  • Plaza de la Trinidad - 5 min walk - 0.4 km
  • Bocagrande Beach - 2 min drive - 1.8 km
  • Port of Cartagena - 4 min drive - 2.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪San Nicolás - ‬2 min walk
  • ‪Terraza Municipal - ‬3 min walk
  • ‪Sierpe - ‬6 min walk
  • ‪Juan Valdez Centro de Convenciones - ‬1 min walk
  • ‪El Arsenal - ‬1 min walk

About this property

GHL Arsenal Hotel

Hotel with free breakfast, steps from Cartagena de Indias Convention Center
GHL Arsenal Hotel offers 72 accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 72 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Corozo & Timbal Terraza, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Corozo & Timbal Terraza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

GHL Arsenal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1001 reviews
Rating 8 - Good. 170 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yesica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super clean. The staff is super friendly. It was my friend’s birthday and the staff went up the room with a cake and sang Happy birthday. That was a very nice surprise! The hotel is close to everything. The pool area is well kept and is a vibe. Is great after walking around in the Cartagena heat. I would recommend this hotel to friends and family. 10/10
The pool area was amazing!!!
The complimentary breakfast was really good!
Stayed 5 nights in Aug 2025

8/10 Good

rebecca ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Breakfast was great. Staff was friendly. Room was comfortable.
Stayed 7 nights in Aug 2025

10/10 Excellent

Brandi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!! Very safe and very convenient. The customer service was 10/10. The front desk was always there to open the door for you even at 4am when you’re coming from a night out. They don’t let outside visitors go up to your room which made me and my friend feel very safe.
Stayed 5 nights in Aug 2025

10/10 Excellent

Shaied

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff here was excellent! Nice property very conveniently located. Highly recommend.
Stayed 6 nights in Jul 2025

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area….would be great for the guys or a family
Stayed 10 nights in Jul 2025

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have been at! The staff is very friendly and are willing to assist you during your stay. The breakfast was really good and the views from the roof top pool are amazing! It is at a very good location. We walked everywhere. We did not need to use a uber or taxi. I would recommend to stay here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels to stay in. This is my 3rd time staying here.
Stayed 1 night in Jul 2025

8/10 Good

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at GHL Arsenal. The staff was amazingly pleasant. The restaurant in the hotel served fresh and tasty food. The location was perfect. It is just between Getsemaní and Centro. I can’t wait to go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence stay & host members

Love my stay well located area near centric historical walking distance across the muelle n in the back opposite side getsamani town Alfonso n staff The guys on rooftop are the best host there so kind ,attentive friendly As a female solo travel, they made my birthday stay be on of the best one!!! They even sang happy bday for breakfast with a pastry ,Please don't look no further book here!!! Hasta luego Cartagena I sure will back staying here again!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Leslie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice lobby & rooms. The front desk & maid service were super friendly. The bar tenders & breakfast servers were inconsistently friendly. Breakfasts were very good. Be prepared to speak Spanish! We would stay here again!
Stayed 7 nights in Jul 2025

10/10 Excellent

Osagiele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment
Stayed 1 night in Jul 2025

10/10 Excellent

Osagiele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Always welcoming
Stayed 1 night in Jul 2025

10/10 Excellent

Lashea Jamia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, walking distance to most places
Stayed 3 nights in Jul 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, clean, and in a walkable area.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the hotel. I prefer the other one just to the south as its more quiet and tranquil but we loved our stay. GHL hotels are my primary stay in Colombia
Stayed 1 night in Jul 2025

10/10 Excellent

Yoanny

Great
Stayed 3 nights in Jul 2025

10/10 Excellent

Angel, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing people, i want to thanks all the statf for the attention, i been in a lot of places but definitely i will come back, can’t describe how warm was everyone thank u again
Stayed 3 nights in Jul 2025

10/10 Excellent

Kymouye

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff was great, dinning room and spa service was also amazing. Tip staff, they work very hard. Location was great for getting to all the shopping, entertainment, docks for excursions etc.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emily, Ft pierce

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Staff was amazing! I would definitely go back
Stayed 4 nights in Jun 2025

10/10 Excellent

Mahyar Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Corinna

Liked: Property conditions & facilities
the hotel was very nice and quiet close to the
Stayed 2 nights in Jul 2025

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely from start to finish everything was excellent
Stayed 1 night in Jun 2025

8/10 Good

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Likes: lighting, hot water, a/c, no poop paper can, staff, bathroom accessories
Room 316 virw
Stayed 2 nights in Jun 2025

8/10 Good

Chandler

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the pool area. It was beautiful. I also like the workers. They were very friendly. I also like that it was in a walkable and safe area.
Stayed 5 nights in Jun 2025