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Ox Hotel Carlisle

3.0 star property

Photo gallery for Ox Hotel Carlisle

Standard Double Room
Exterior
Reception
Fitness facility
Combined shower/bathtub, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Place, University of Cumbria
    ‪11 min walk‬
  • Place, Brunton Park
    ‪16 min walk‬
  • Place, Carlisle Cathedral
    ‪3 min drive‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(88 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 3 Twin Beds

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About the area

Carlisle

With a stay at Ox Hotel Carlisle in Carlisle, you'll be within a 15-minute walk of Carlisle Masjid and University of Cumbria. .This hotel is 1 mi (1.6 km) from Eden Rock and 1.1 mi (1.8 km) from Brunton Park.

What's nearby

  • Eden Rock - 7 min walk - 0.7 km
  • University of Cumbria - 11 min walk - 0.9 km
  • Brunton Park - 16 min walk - 1.4 km
  • Carlisle Cathedral - 3 min drive - 1.7 km
  • Carlisle Castle - 4 min drive - 2.4 km

Getting around

  • Carlisle Station - 7 min drive
  • Carlisle (CAX) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Madinah Mini Market Halal Store & Butchers Shop - ‬14 min walk
  • ‪KFC Carlisle - ‬6 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Ox Hotel Carlisle

Hotel in Carlisle with a fitness center and a 24-hour front desk
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 111 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations are provided. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Gym
  • Table tennis

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 27 2025 to January 3 2026 (dates subject to change):
  • Breakfast
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 7.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Reviews

Ox Hotel Carlisle Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 148 out of 538 reviews
Rating 8 - Good. 180 out of 538 reviews
Rating 6 - Okay. 106 out of 538 reviews
Rating 4 - Poor. 49 out of 538 reviews
Rating 2 - Terrible. 55 out of 538 reviews

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very simple clean hady for ameitie sefvice exellent friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Marta

Travelled with family
Liked: Cleanliness, staff & service
Watch out for the massive pot hole at the entrance of car park. Place needs massive renovation. Receptionist did not have a very good customer service BUT, the place is in good location, clean and quiet at night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
Excellent value. Lovely staff, dated building
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

2/10 Terrible

Bogdan

Business traveller
Disliked: Cleanliness, staff & service, room comfort

A big NO.

Room was cleaned 2 out of 10 days. Bathroom smelled of dampness. Windows were dirty and with spider webs all over. 3 times i was waked up by false fire alarm. Poor breakfast: no fruits or veggies. Most of the food is fried. Dirty glasses for juice. Last 2 days breakfast was “cancelled “ because cook was sick. A mouse was walking freely in the breakfast area.
Stayed 10 nights in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

2 day trip. Good value. Staff friendly. 15 minutes walk ro train station. Frequent bus service. Breakfast hit or miss. Would use again if ever in Carlisle again. Bedding, towels clean and fresh. Room clean.Bath room old but adequate.
Stayed 2 nights in Sep 2025

8/10 Good

Ajibike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's good and peaceful. Close to shops and walking distance to town centre.
Stayed 1 night in Sep 2025

4/10 Poor

Joanne Alice

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is like a can of beans, does what it says on the tin Very old hotel in need of refurbishing
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort

Cheap and cheerfull

Last time we went to Brampton we stayed at Strung of Horses,£68 b and b,this time they wanted £142 ,no way,but i found this little gem on a hill20 mins walk from the action,it was basic but clean and a little dated.it did the job,and was busy eith contractors
Stayed 1 night in Sep 2025

6/10 Okay

Scott

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean, warm and value for money but in need of decoration and modernisation.
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was pleasant and did what they could do with what they were dealing with. The building is rundown and enough to make you want to turn away. Inside was better and room was decent. Our shower did not come close to working properly and we ended up taking a half a shower, half a bath.
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Stayed 1 night in Aug 2025

2/10 Terrible

Donna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Shocking

Absolutely disgusted. Mouldy in the bathroom and bedroom. Full of flues and cobwebs . No towels left. Our clothes and beds where actually damp wet to touch. Never ever will i stwy here again. 10/10 for the staff. Working hard all the time but not there fault the building works need doing or condemned
Stayed 2 nights in Aug 2025

4/10 Poor

Denise

Liked: Staff & service
Disliked: Cleanliness
Bathroom was unclean,tiles&mirror
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort

Clean, basic but good value

The Ox Hotel is dated and a little tired but clean, comfortable beds, helpful staff and great value for money. Breakfast was basic choices, nothing fancy but more than adequate. Good selection of hot food choices, toast, couple of cereals, fruit juices, tea and coffee. There's a small gym, table tennis, pool table and darts. An ironing board in the room and iron provided at reception.
Stayed 1 night in Sep 2025

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down hotel with dirty windows and shabby furniture The shower was good though and the bed comfy enough but lots of banging of doors during the night by inconsiderate guests.
Stayed 1 night in Sep 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking spaces. Short walk into city centre also bus stops 2 minutes from hotel. Good breakfast and all very reasonable.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Really good value for money if your on a tight budget
Stayed 4 nights in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Tired but clean

Staff were very friendly, but one staff member was running the bar & reception on check in, and there was only one member of staff running the reception and the restaurant in the morning. Room was clean and tidy, perfect for a bed for the night on a long journey. Definitely in need of a redecoration, tired and scuffed furniture & carpets. Car park needs retarmacking but usable.
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked very run down when we arrived, but on entering nicely surprised by the state of the room - decent, clean and comfy. Good value for money.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Subeen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely spotless room .staff fantastic will stay again soon
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Stayed 1 night in Sep 2025