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Holiday Inn Express Canterbury by IHG

3.0 star property

Photo gallery for Holiday Inn Express Canterbury by IHG

Exterior
Room, 1 Double Bed with Sofa bed
Free daily buffet breakfast
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View map
A2 Upper Harbledown, Canterbury, England, CT2 9HX
  • University of Kent
    ‪4 min drive‬
  • Marlowe Theatre
    ‪5 min drive‬
  • Canterbury Cathedral
    ‪6 min drive‬
  • London (SEN-Southend)

Room options

View all photos for Room, 2 Single Beds

1 bedroom, in-room safe, desk, free WiFi

Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

1 bedroom, in-room safe, desk, free WiFi

Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, free WiFi

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, free WiFi

Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Front of property

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About the area

Canterbury

With a stay at Holiday Inn Express Canterbury by IHG in Canterbury, you'll be a 5-minute drive from University of Kent and 8 minutes from Canterbury Cathedral. .This hotel is 2.8 mi (4.6 km) from St. Dunstan's Church and 2.9 mi (4.6 km) from Westgate Gardens.

What's nearby

  • Westgate Gardens - 4 min drive - 5.3 km
  • University of Kent - 4 min drive - 5.0 km
  • Marlowe Theatre - 5 min drive - 5.9 km
  • Canterbury Christ Church University - 6 min drive - 6.9 km
  • Canterbury Cathedral - 6 min drive - 6.3 km

Getting around

  • Canterbury Chartham Station - 6 min drive
  • Gatwick Airport (LGW) - 84 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min drive
  • ‪Marino's Fish Bar - ‬5 min drive
  • ‪The Old Coach & Horses - ‬3 min drive
  • ‪The Monument - ‬4 min drive
  • ‪Marino Fish Bar - ‬5 min drive

About this property

Holiday Inn Express Canterbury by IHG

Hotel in Canterbury with free breakfast and a 24-hour front desk
Holiday Inn Express Canterbury by IHG offers 89 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, barbecue grills, and a banquet hall.
You can enjoy a meal at Great Room serving the guests of Holiday Inn Express Canterbury by IHG, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
Great Room - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English, French, Hindi, Japanese, Polish, Portuguese, Russian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 3 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation (varies based on length of stay), plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 3 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canterbury Holiday Inn Express
Holiday Inn Express Canterbury
Holiday Inn Express Hotel Canterbury
Canterbury Holiday Inn
Holiday Inn Canterbury
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Express Canterbury Upper Harbledown
Holiday Inn Express Canterbury Hotel
Express Canterbury By Ihg
Holiday Inn Express Canterbury
Holiday Inn Express Canterbury by IHG Hotel
Holiday Inn Express Canterbury an IHG Hotel
Holiday Inn Express Canterbury by IHG Canterbury
Holiday Inn Express Canterbury by IHG Hotel Canterbury

Holiday Inn Express Canterbury by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 363 out of 1000 reviews
Rating 8 - Good. 388 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean was nice to be able to sit outside and the staff were lovely very helpful I would recommend this hotel and will stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

simon fitt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

SANKAR GANESH

Stayed 1 night in Apr 2025

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service

The staff make this hotel. All eight of us agreed we have never known such fantastic service. ALL the staff went out of their way to make sure everyone was happy. The place was also very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Ala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Okay
Stayed 1 night in Apr 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable with no complaints

Arrived late and left very early but had a good night's sleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place inside with super friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only downside to this hotel is that there is no lift
Stayed 1 night in Mar 2025

8/10 Good

Vitor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Sanjit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice sized rooms

Good stay for overnight required for work, if I could wish for a highway/motorway hotel to be like then this would be perfect for that little quick stop over to rest and continue your journey.
Stayed 1 night in Mar 2025

10/10 Excellent

aaron

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
This place was a surprise, drive in not expecting much. Staff friendly and helpful Food even though options are restricted was spot on. Great sleep and good breakfast the staff here really make the place, eventhough it is in the middle of nowhere.
Stayed 1 night in Feb 2025

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room as expected. Staff were next level - very friendly and attentive.
Stayed 1 night in Jan 2025

10/10 Excellent

Vitor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Clean rooms, very friendly and supportive staff, everything went well, good breakfast, I would definitely come back
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Hotel was perfect for our quick stop off. The staff were so friendly and nice. Rooms good and clean. Good breakfast!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staffs at reception and restaurant are friendly. Room itself is okay, but wall too thin, easy to hear the sound from other roo.
Stayed 1 night in Dec 2024

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

LK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024