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CoolRooms Palacio de Luces

5.0 star property

Photo gallery for CoolRooms Palacio de Luces

Indoor wedding
Front of property
Cool Suite
Cool Suite
Spa

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking included
  • Breakfast available
  • Room service

Explore the area

Map
Ctra. AS - 257 s/n, Luces, Colunga, Asturias, 33328
  • Lastres Beach
    ‪3 min drive‬
  • Llastres lighthouse
    ‪5 min drive‬
  • Jurassic Museum of Asturias
    ‪6 min drive‬

Room options

View all photos for Cool Suite

Cool Suite

Cool Suite

  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Jr Suite with Garden

Jr Suite with Garden

Jr Suite with Garden

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

CoolRooms Palacio de Luces

Luxury hotel with a full-service spa and free valet parking
CoolRooms Palacio de Luces offers 43 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 43 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by Tella, a restaurant that specializes in Regional cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Colunga? This hotel has 5942 square feet (552 square meters) of space consisting of conference space and 3 meeting rooms. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a train station pick-up service.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 11:00 AM.
Tella - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, Spanish

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 110 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Palacio Luces Colunga
Palacio Luces Hotel Colunga
Palacio Luces Hotel
Palacio Luces

CoolRooms Palacio de Luces Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 81 reviews
Rating 8 - Good. 15 out of 81 reviews
Rating 6 - Okay. 1 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

tatiana

Stayed 3 nights in Aug 2024

10/10 Excellent

rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable and the staff was amazing!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real gem

Wonderful 3 nights at CoolRooms Palacio de Luces. Staff were very friendly and accommodating, room spacious and super comfortable. Spa and pools were very relaxing and the view is gorgeous. A place to really relax and spoil yourself.
Stayed 3 nights in Jul 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lux property but you do need a car as nothing within walking distance
Stayed 3 nights in Jul 2024

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure Elegance

Pure elegance from the history of this stunning Palace to the modern additions so tastefully done
Stayed 1 night in Jun 2024

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet spa hotel with incredible interior design. Gorgeous. Very expensive food options so you will need a car. Worth a stay for sure.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel near Lastres fishing port

We had a fantastic three night stay despite the bad weather. The service, food and ambience all scored 10/10. Carmen who provided concierge services made reservations for us ahead of our stay. Stand out location, smart decor, and when the sun came out on our last day we realised the restaurant Tella had a sea view which was previously hidden by cloud. Wonderful!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel near Lastres fishing port

We had a fantastic three night stay despite the bad weather. The service, food and ambience all scored 10/10. Carmen on guest relations made reservations for us ahead of our stay. Stand out location, smart decor, and when the sun came out on our last day we realised the restaurant Tella had a sea view which was previously hidden by cloud.
Stayed 3 nights in Jun 2024

10/10 Excellent

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Juan

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Amazing hotel in great surroundings. Nothing too much effort, will be recommending to friends and family and hope to come back.
Stayed 1 night in Oct 2023

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel!

Our only regret was that we did not book this place for more time. It was amazing! We wish we could have stayed longer! Don’t miss a massage with Mar, or dinner in their restaurant!
Stayed 1 night in Sep 2023

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the vegetable garden, breakfast room with the view, swimming pool area with steam and architecture in general. Rooms comfortable and spacious. Gym was unattended so if you went early and needed help, no one was around. Also, only heavy weights available. my big complaint was service at breakfast. not friendly nor attentive. Pastries were good but other items were just fair.
Stayed 1 night in Jul 2023

10/10 Excellent

Tal

Stayed 2 nights in Dec 2022

10/10 Excellent

Nina

Stayed 5 nights in Aug 2022

2/10 Terrible

yannick

Travelled with pets, Travelled with partner
Disliked: Staff & service
Despite the fact that the description of the property says that they accept service dogs, we were denied the access to our room after traveling for 6 hours. We arrived at 9 pm and got treated very poorly by the staff of an establishment which is far from deserving to be in the guide Relais et Chateaux. We had all proper documentation for our 12 pounds service dog and yet we’re told that only blind individuals qualified for service animal in Spain. But the way the staffs acted from the time we parked was just unacceptable not matter what are the standard of the property. We have been staying in 6 Relais et Châteaux during our trip and have be treated amazingly everywhere except for this property. They did not help us finding another rooms….. this property doesn’t even deserve to be sold by any proper hospitality company as they have no clue about hospitality
Stayed 1 night in Jul 2022

8/10 Good

Maria

Stayed 4 nights in Jun 2022

10/10 Excellent

Patrizia

Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stop off

We really enjoyed our single night at this beautiful hotel. The rooms are spacious and well designed and we had a small outdoor area which was very welcome. Molton Brown products in the bathroom also gave it a premium feel. The common areas are very stylish and tastefully decorated. The only criticism I would have is that the bar and restaurant, although both excellent, are rather expensive. €16 for a gin and tonic is a lot!
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel , great service , very comfortable rooms and beds. Had a great time would definitely reccomend !
Stayed 3 nights in Aug 2021

6/10 Okay

Kevin, St Barthelemy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The design is awesome, facilities are great, front of house staff is awesome however if you ask for an extra coffee at breakfast “after they close 5 minutes before “ you are told no... terrible service for a 5star establishment
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We stayed in the presidential suite, largest room in the hotel. The booking was for 3 including our daughter but the front desk insisted that they need to charge extra for our daughter’s bed, in the presidential suite!! Not what I expected from this type of property and for the price paid. Comfortable bed and spacious suite. Amenities were below standard for a 5 star hotel and and below expectation for a Relais & Chateaux property. Staff is very polite but not warm or very welcoming. Property is very nice but The room lacked the basic amenities for a luxury hotel. No coffee or water provided in the room. Would I stay here again? Only if I have to..
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, calm, stunning setting. Lovely staff. Excellent restaurant.
Stayed 3 nights in Jun 2019