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Grande Hotel Canela

3.5 star property

Photo gallery for Grande Hotel Canela

Indoor pool, pool loungers
Exterior
Exterior
Fireplace
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Rua Getúlio Vargas, 300, Canela, RS, 95680-000
  • Place, Joao Correa Square
    ‪8 min walk‬
  • Place, Canela Automobile Museum
    ‪9 min walk‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪14 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪76 min drive‬

Room options

View all photos for Deluxe Chalet

Minibar, in-room safe, individually decorated, desk

Deluxe Chalet

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.4 out of 10
Very good
(11 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room, 1 Bedroom

Luxury Double Room, 1 Bedroom

Luxury Double Room, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor

Minibar, in-room safe, individually decorated, desk

Deluxe Chalet, 2 Bedrooms, Courtyard View, Ground Floor

  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Double or Twin Room

Minibar, in-room safe, individually decorated, desk

Premium Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

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About the area

Canela

With a stay at Grande Hotel Canela in Canela (Vila Luiza), you'll be within a 10-minute drive of Gramado Covered Street and Stone House Theater. .This hotel is 9.2 mi (14.9 km) from Snowland Park and 0.6 mi (0.9 km) from Teatro Municipal de Canela.

What's nearby

  • Joao Correa Square - 8 min walk - 0.7 km
  • Canela Automobile Museum - 9 min walk - 0.8 km
  • Teatro Municipal de Canela - 9 min walk - 0.8 km
  • Cathedral of Our Lady of Lourdes - 14 min walk - 1.2 km
  • Parque Terra Magica Florybal - 5 min drive - 2.4 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive

Restaurants

  • ‪Pappardelle - ‬5 min walk
  • ‪Galangal Restaurante Asiático - ‬7 min walk
  • ‪Hotel Serra Nevada - ‬6 min walk
  • ‪Ibi Burguer - ‬7 min walk
  • ‪Le Chalet de La Fondue - ‬7 min walk

About this property

Grande Hotel Canela

Grande Hotel Canela offers 94 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 94 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Grande Hotel Canela has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1975
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to June 30 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Grande Canela
Grande Hotel Canela Hotel
Grande Hotel Canela Canela
Grande Hotel Canela Hotel Canela

Grande Hotel Canela Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 190 out of 295 reviews
Rating 8 - Good. 84 out of 295 reviews
Rating 6 - Okay. 16 out of 295 reviews
Rating 4 - Poor. 4 out of 295 reviews
Rating 2 - Terrible. 1 out of 295 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Marcus

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stay away from this property. The cabin and furniture were very old and no restored for a long time, one of the air conditioners did not work, there was a spider and mosquitos and we could hear our neighbours talking. The photos are misleading. We decided to leave the hotel at the moment we saw the cabin.
Stayed 2 nights in Jan 2022

10/10 Excellent

Luiz Alberto

Stayed 5 nights in Dec 2025

10/10 Excellent

Luziane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel maravilhoso, amplo, área externa deliciosa em meio a natureza, ótimo café da manhã, quartos limpos, aconchegates e funcionários muito atenciosos.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rafael

Stayed 4 nights in Dec 2025

10/10 Excellent

VILMAR RAULINO DA SILVA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Stayed 5 nights in Nov 2025

10/10 Excellent

Daliane

Stayed 1 night in Nov 2025

8/10 Good

ADRIANA

Travelled with group
Liked: Cleanliness, staff & service, amenities
A equipe do hotel é maravilhosa, super atenciosa. O hotel é muito bonito, porém necessita de alguns reparos nos chalés. O café da manhã é muito bom e a localização do hotel é muito boa, muito perto do centro de Canela.
Stayed 4 nights in Nov 2025

6/10 Okay

Maria Thereza

Travelled with group
Liked: Staff & service
O quarto estava com a calefação sem funcionar e a limpeza do quarto deixou a desejar.
Stayed 8 nights in Nov 2025

8/10 Good

Gerhard

Liked: Cleanliness, staff & service, amenities
Schönes etwas älteres Hotel in großer Parkanlage
Stayed 2 nights in Oct 2025

10/10 Excellent

José Wolmes M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, café da manhã muito bom. Limpeza, ótimos quartos, silêncio.
Stayed 4 nights in Oct 2025

8/10 Good

Marco A

Stayed 4 nights in Oct 2025

8/10 Good

Mariana

Stayed 1 night in Oct 2025

10/10 Excellent

liese

Stayed 1 night in Oct 2025

8/10 Good

Ana helena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia, lugar acolhedor
Stayed 3 nights in Sep 2025

10/10 Excellent

Mirvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar ímpar, com natureza, história, conforto e bom atendimento.
Stayed 1 night in Sep 2025

10/10 Excellent

Thais Aparecida S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente, café da manhã delicioso, hotel enorme com vários ambientes!
Stayed 3 nights in Sep 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

GUSTAVO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

PAULO

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício.

Muito bonito, confortável, silencioso e espaçoso. Só não dei 5 estrelas em tudo porque o exaustor do banheiro estava fazendo barulho e o sistema de aquecimento de água ainda é a lenha.
Stayed 1 night in Sep 2025

8/10 Good

MATHEUS PRESTES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Os chalés estão em uma condição muito ruim de conservação. A calefação não funcionou da forma que deveria.
Stayed 1 night in Aug 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Andréa Lisandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025