DoubleTree by Hilton Caracol Canela

4.0 star property

Photo gallery for DoubleTree by Hilton Caracol Canela

Front of property
LED TV
LED TV
Reception
LED TV

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Place, Parque Terra Magica Florybal
    ‪3 min drive‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪3 min drive‬
  • Place, Dreamland Wax Museum
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪75 min drive‬

Room options

Standard Double Room, City View

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Twin Room, City View

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Exclusive Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Luxury Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Presidential Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Canela

With a stay at DoubleTree by Hilton Caracol Canela in Canela (Vila Suzana), you'll be within a 10-minute drive of Gramado Covered Street and Canela Automobile Museum. .This hotel is 0.8 mi (1.2 km) from Space Adventure Canela and 0.8 mi (1.3 km) from Canela Fashion Museum.

What's nearby

  • Steam World - 12 min walk - 1.0 km
  • Canela Fashion Museum - 14 min walk - 1.2 km
  • Parque Terra Magica Florybal - 3 min drive - 1.4 km
  • Cathedral of Our Lady of Lourdes - 3 min drive - 2.6 km
  • Dreamland Wax Museum - 3 min drive - 3.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 95 min drive

Restaurants

  • ‪Tri Hotel Canela - ‬8 min walk
  • ‪Lá Em Casa - ‬11 min walk
  • ‪Pappardelle - ‬12 min walk
  • ‪Bikers Pub - ‬4 min walk
  • ‪Ibi Burguer - ‬13 min walk

About this property

DoubleTree by Hilton Caracol Canela

DoubleTree by Hilton Caracol Canela offers 105 air-conditioned accommodations with espresso makers and safes. LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring espresso makers and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
DoubleTree by Hilton Caracol Canela has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: BRL 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 45.734.841/0001-60

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

DoubleTree by Hilton Caracol Canela Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 142 out of 150 reviews
Rating 8 - Good. 6 out of 150 reviews
Rating 6 - Okay. 2 out of 150 reviews
Rating 4 - Poor. 0 out of 150 reviews
Rating 2 - Terrible. 0 out of 150 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I recommend this hotel
Stayed 4 nights in Nov 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities
amazing!!
Stayed 1 night in Oct 2025

10/10 Excellent

Marisa Maria

Liked: Cleanliness, staff & service, amenities
Excelente em todos os itens
Stayed 3 nights in Feb 2026

10/10 Excellent

MARCELO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ótimo hotel! Novo, moderno e limpo. Equipe muito simpática, e café da manhã excelente!
Stayed 1 night in Feb 2026

10/10 Excellent

IGOR

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel excepcional
Stayed 1 night in Jan 2026

10/10 Excellent

Thales

Liked: Cleanliness, staff & service, amenities
Como sempre, excelente! Atendimento do pessoal, instalações, café da manhã, itens de higiene, tudo de primeira.
Stayed 1 night in Jan 2026

10/10 Excellent

Fabricio

Liked: Cleanliness, staff & service, amenities
Tudo perfeito
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria G

Travelled with family
Liked: Cleanliness, staff & service, amenities
Muito bom o serviço, o hotel, café da manhã erc
Stayed 2 nights in Jan 2026

10/10 Excellent

Leo Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tudo ótimo, quarto, estrutura, café da manhã excelente
Stayed 2 nights in Jan 2026

10/10 Excellent

João Vianei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, com atendimento maravilhoso!
Stayed 3 nights in Dec 2025

10/10 Excellent

LUCAS

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tudo impecável. Equipe, quarto, hotel super novo, organização do café da manhã. Um dos melhores hoteis que já ficamos.
Stayed 6 nights in Dec 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento nota 10!!! Ótimo quarto e café da manhã, todos os atendentes educados e atenciosos, principalmente a gerente Cingia e o Cassiano.
Stayed 3 nights in Dec 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Construtora

Stayed 5 nights in Dec 2025

10/10 Excellent

felipe

Stayed 4 nights in Dec 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities
Excelente, amei a estadia. Recém construído, tudo bem novinho, limpo e organizado.
Stayed 4 nights in Dec 2025

10/10 Excellent

Celso Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Equipe, quarto, café da manhã, estrutura, tudo perfeito!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ludy

Liked: Cleanliness, staff & service, amenities
Quarto perfeito. Equipe muito prestativa.
Stayed 4 nights in Dec 2025

10/10 Excellent

RODRIGO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sensacional ! Cama confortável, chuveiro muito bom , café da manhã excepcional , atendimento nota 1000
Stayed 3 nights in Dec 2025

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities
Hotel novo, café maravilhoso e funcionários 100% dedicados
Stayed 4 nights in Dec 2025

10/10 Excellent

VIRGINIA

Stayed 1 night in Dec 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service
Excelente hotel, estrutura, alimentação e localização.
Stayed 3 nights in Dec 2025

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, amenities
O atendimento foi excelente, cafe da manhã delicioso, lugar incrível
Stayed 1 night in Dec 2025

10/10 Excellent

João E

Liked: Cleanliness, staff & service, amenities
Hotel novíssimo. Excelente atendimento, café da manhã otimo. Hotel top!
Stayed 2 nights in Nov 2025