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Aparthotel

The Westin Cancun Resort Villas & Spa

4.0 star property

Photo gallery for The Westin Cancun Resort Villas & Spa

3 restaurants, breakfast served
Couples treatment room(s), steam room, body treatments, aromatherapy
4 outdoor pools, free pool cabanas, pool umbrellas
Couples treatment room(s), steam room, body treatments, aromatherapy
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Boulevard Kukulcan Km 20.5, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪5 min drive‬
  • Place, Delfines Beach
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Villa, 2 Bedrooms, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 78 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Villa, 2 Bedrooms, Lagoon View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

Villa, 3 Bedrooms, Lagoon View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 117 sq m
  • Sleeps 8
  • 3 Double Beds
  • Free Wi-Fi

Villa, 3 Bedrooms, Ocean View (Balcony)

  • Ocean view
  • 117 sq m
  • Sleeps 8
  • 3 Double Beds
  • Free Wi-Fi

Similar properties

On the beach, sun-loungers, beach umbrellas, beach massages
The Westin Resort & Spa, Cancun
Zona Hotelera
  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 3,008 reviews
The price is AU$158
includes taxes & fees
30 May - 31 May
The Westin Resort & Spa, Cancun

About the area

Cancun

Located in Cancun (Zona Hotelera), The Westin Cancun Resort Villas & Spa is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Delfines Beach. .This beach aparthotel is 5.8 mi (9.4 km) from La Isla Shopping Mall and 9.9 mi (15.9 km) from Moon Palace Golf Club.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 5 min drive - 2.8 km
  • Delfines Beach - 6 min drive - 3.5 km
  • La Isla Shopping Mall - 18 min drive - 11.3 km
  • Playa Tortugas - 42 min drive - 21.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Arena Sports Bar - ‬3 min walk
  • ‪Marco Polo Restaurante - ‬16 min walk
  • ‪Azvl - ‬9 min walk
  • ‪Restaurant Las Fuentes - ‬16 min walk

About this property

The Westin Cancun Resort Villas & Spa

The Westin Cancun Resort Villas & Spa offers 46 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 32-cm flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a sauna. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and lifeguards on site.
Grab a bite at Sea & Stones Restaurant, one of the aparthotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Sea & Stones Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Sabor Casual Kitchen - This restaurant serves breakfast only. Open daily.
Arena Sports Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • 2 treatment rooms
  • 4 outdoor pools
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Lifeguards
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Dining

  • 24-hour room service
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Newspapers in lobby (surcharge)
  • Safe

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Fitness classes
  • Pilates classes
  • Volleyball
  • Yoga classes

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 1 building
  • 46 units
  • 6 floors
  • Access via exterior corridors
  • Comprehensive recycling policy
  • Traditional architecture

Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Westin Cancun & Spa Cancun

The Westin Cancun Resort Villas Spa

The Westin Cancun Resort Villas & Spa Resort

The Westin Cancun Resort Villas & Spa Cancun

The Westin Cancun Resort Villas & Spa Resort Cancun

The Westin Cancun Resort Villas & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 99 reviews
Rating 8 - Good. 25 out of 99 reviews
Rating 6 - Okay. 14 out of 99 reviews
Rating 4 - Poor. 4 out of 99 reviews
Rating 2 - Terrible. 4 out of 99 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Natasha

Stayed 2 nights in Jan 2026

10/10 Excellent

Camille

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Oscar, the FlowRider instructor was phenomenal. Restaurants were good.
Stayed 4 nights in Jan 2026

4/10 Poor

Arael

Travelled with family and small children
Disliked: Staff & service
They lack staff in the evening for their bars as well wait staff for the evening restaurant. AC had a leak in our room that woke us up to a puddle in the kitchen. The views are great. The other Westin is far better.
Stayed 7 nights in Jan 2026

10/10 Excellent

Zohreh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice!
Stayed 5 nights in Dec 2025

10/10 Excellent

Veronica

Stayed 4 nights in Dec 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, room comfort
I would come back to this property, next time I’m in Cancun, and atayed in a lagoon view balcony room. The room amenities were nice (full kitchenette, 2 bottles of water + coffee + tea, stackable laundry in room, etc.) and the view was of part of the lagoon, lots of palm trees, the back of property pool (quieter) and the Flow Rider surfing machine, which operates on limited hours. Breakfast buffet was pretty epic, fairly priced, and with broad enough hours that you could get away with only eating 2 meals a day. Service and cleanliness was top notch. Pools were in good shape and beach chairs and umbrellas were plentiful. Easy walk to the R1/R2 bus stop which brings you everywhere for
Stayed 3 nights in Dec 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Nov 2025

10/10 Excellent

Gary Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 7 nights in Nov 2025

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food options were very limited and complicated. They need to have basic meal options and pump up the quality of the items. We had to travel to IHOP to eat a decent breakfast. Their Buffet was terrible. Food was dry and sitting too long. No variety. They would close 2 pools in the evening and all guest had no option than to all be in one pool , but they advertise 3 pools. The jacuzzi temperature was more like a warm bath that a hot jacuzzi. The main pool did not have any music playing during the day because they did not have another speaker when it was needed for other activities. They need to invest in another speaker
Stayed 6 nights in Aug 2025

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to relax and swim. Pools are fun. Main pool is in the sun most of the day but there is a lot of shaded lounge chairs. Food is average and not a lot of options. During summer the seaweed is bad and you cant swim in the ocean. Beds are nice and room was great. We had a balcony with ocean view, a kitchen, and washer/dryer. Bus stop is easy to walk to and close by.
Stayed 5 nights in Jul 2025

8/10 Good

AVISHEK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property is very good. The view is excellent specially the pool overlooking sea. However my personal concierge was just try to cross sell things to me instead of focusing on giving me a better experience. Very bad experience on the personal concierge.
Stayed 4 nights in Jul 2025

8/10 Good

Leticia

Stayed 5 nights in Jun 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a strict check in policy until 4pm on a beach hotel is terrible. People are asked to leave their room at 10:00 am and new guests can only enter at 4pm it’s hard to believe they can’t manage this more effectively especially for short stays. Staff was very friendly and the facilities are great especially the flowride personnel were great!
Stayed 1 night in Jun 2025

2/10 Terrible

Bradley, South Jordan

We never stayed at the Westin Cancun Resort villas and spa. So, I cannot comment on this property. I'm sure it is nice. We stayed at the Westin Lagunamar both are in Cancun. This Westin Cancun Resort villas and spa hotel is several miles away from the Westin Lagunamar. Orbitz booked the wrong hotel. They booked the Westin Cancun NOT the Westin Lagunamar. I cancelled the Orbitz booking immediately, within minutes. I then paid with a credit card directly at the Westin Lagunamar. Even though I cancelled the reservation and was told by the Orbitz agent it was cancelled, Orbitz went ahead and tried to charge me the full amount for staying at the wrong hotel that I never even stayed at. So, what I can say is DON'T use Orbitz. I filed a full dispute showing receipts and the cancellation, my bank refunded me the money after 3 months, but Orbitz is absolutely horrible. They used to be good years ago, but I will never use them again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erika

Stayed 1 night in Mar 2025

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on the quiet side - which is totally welcomed! Rooms are clean and updated - restaurants on the property are great as well as the service! All employees are polite and respectful as well as being friendly. Have stayed here a half dozen times in the last two years- and will come back again and again!
Stayed 5 nights in Feb 2025

8/10 Good

Andrea Darling de

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great properrty in many respects. At the very end of the hotel zone. Water was choppy at the beach but many pools to choose from. Only drawback was the showers took forever to heat up and the water pressure was super low. Everything else was great!
Stayed 4 nights in Mar 2025

6/10 Okay

Vancho

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Monica, Montgomery

Stayed 1 night in Jan 2025

10/10 Excellent

Jose, Jurupa Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property served it’s purpose as we were traveling with family and infant children. The grounds were very clean & tidy and the staff was very friendly & very helpful. Will definitely stay here again when traveling with family.
Stayed 6 nights in Nov 2024

8/10 Good

Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the 2 bedroom villa, it was beautiful and the pictures matched. At check in, they said we could get bottled water any time and it was free, but it actually isn’t and you only get 2 complimentary bottles a day.. even if there are 4 people in your room.. the pools were great and well maintained. Swimming in the sea was a highlight. I also appreciated having a personal concierge for assistance with reservations and recommendations for what to do and where to go. To be noted, if you’re staying in Cancun, go eat at Navios! It was the best restaurant we ate at while there.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rodrigo, merida

Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay!
Stayed 1 night in Jun 2024