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Hotel Avenida Cancun

2.5 star property

Photo gallery for Hotel Avenida Cancun

Staircase
Front of property
Hallway
Flat-screen TV
Standard Double Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Avenida Jóse López Portillo, Supermanzana 60 Mza. 14 Lt. 01 y 02, Cancun, QROO, 77514
  • Place, Cancun Mall
    ‪4 min drive‬
  • Place, Plaza 28
    ‪4 min drive‬
  • Place, Las Palapas Park
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King

Superior King

  • Sleeps 2
  • 1 Queen Bed

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About the area

Cancun

With a stay at Hotel Avenida Cancun, you'll be centrally located in Cancun, within a 10-minute drive of Plaza Las Americas and Ultramar Ferry Puerto Juárez. .This hotel is 10.1 mi (16.3 km) from La Isla Shopping Mall and 11.6 mi (18.7 km) from North Beach.

What's nearby

  • Mercado 28 - 18 min walk - 1.6 km
  • Las Plazas Outlet Cancun - 3 min drive - 1.8 km
  • Cancun Mall - 4 min drive - 2.2 km
  • Plaza 28 - 4 min drive - 2.1 km
  • Las Palapas Park - 5 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Little Caesars Pizza - ‬6 min walk
  • ‪Salbutilandia - ‬3 min walk
  • ‪Pollos Kicho - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Italiano Riu Palace - ‬5 min walk

About this property

Hotel Avenida Cancun

Hotel Avenida Cancun offers 57 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate dining areas and include desks. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Family friendly

  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 28 2025 to February 28 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Avenida Cancun

Avenida Cancun

Hotel Avenida Cancun Hotel

Hotel Avenida Cancun Cancun

Hotel Avenida Cancun Hotel Cancun

Hotel Avenida Cancun Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 151 out of 333 reviews
Rating 8 - Good. 84 out of 333 reviews
Rating 6 - Okay. 50 out of 333 reviews
Rating 4 - Poor. 15 out of 333 reviews
Rating 2 - Terrible. 33 out of 333 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ernesto

Business traveller
Stayed 4 nights in May 2025

10/10 Excellent

Mohammad Shakhawat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are really amazing! The property is also well maintained and clean.Our stay was really comfortable.My whole tour was hassle free in Mexico.I would like to thank everyone who helped me to take this to happen.Looking forward for next trips.
Stayed 4 nights in May 2025

6/10 Okay

Martin

Travelled with family
Over.all is a good place doesn't offer coffee
Stayed 2 nights in Apr 2025

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Where do I even begin? The neighborhood was terrifying. This is not a safe area for Gringos, and this should be stipulated on Expedia! The hotel was very poor quality. It smelled like rotten mildew. There was no telephone in the room. The door lock was very flimsy! The noise outside was incredible, as it seems to be on a major road. It is not possible to walk to resources, as it is way too hot and also very unsafe. There was a security camera outside the shower window, which is highly suspicious.
Stayed 5 nights in Apr 2025

6/10 Okay

JC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Ok, I needed ironing service and they had none. A lot of noise outside and they wouldn't let you drink alcohol inside of the room which is odd.
Stayed 2 nights in Apr 2025

10/10 Excellent

Esaul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable. Habitacion comoda y con A/C
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very first time travelling to Cancun, Mexico, I did not speak a single word of Spanish but the staff were still very polite and understanding. The room was nice a quiet. It was a culture shock when I researched you shouldn’t drink the water. Im glad I stayed here because it’s very affordable. Thank you everyone at this location I will definitely stay again the next time im in Cancun.
Stayed 4 nights in Mar 2025

6/10 Okay

Peter

Liked: Staff & service
Inconvenient
Stayed 2 nights in Feb 2025

10/10 Excellent

Sinai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and easy to find. Good food in surrounding area, nice staff.
Stayed 1 night in Jan 2025

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet did not work, and if the sink was used it flooded the floor as no drain was installed. A
Stayed 10 nights in Jan 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
It’s not in downtown. Note that. It’s alittle far away
Stayed 2 nights in Nov 2024

8/10 Good

Fermin

Stayed 4 nights in Oct 2024

6/10 Okay

Annette

Disliked: Room comfort

Cheap

Customer service assistance was provided and quick service. Difficult to sleep in the mattress you will feel the springs.
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 7 nights in Jun 2024

10/10 Excellent

David, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

ranee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and reasonable pricing one of the best restaurants across the road the tacqeria had wood fired steak etc amazing
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Serves it Purpose

It’s Basic but the room was cold and I felt safe. Local tacos spots up and down the street. The Portillo is a main st in Cancun, more the local area. I did live in Cancun for 10yrs take my daughter to her dads to live each summer so this is a quick 2-3 day stay. The area is safe. There’s a large grocery store directly across the street, Mega you can buy anything you may need there. At night there are taco/food stands and restaurants all up and down the Portillo either side of the hotel. They have free off street parking. Grab the local Route 2 bus and it’ll take you right to the Zona Hotelera for the public beaches.
Stayed 2 nights in Jun 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
The expedia description of this hotel listed a refrigerator as on of the room amenities. This is a main reason we booked this hotel. Unfortunately, the hotel does not offer this. Quite a disappointment.
Stayed 3 nights in Jun 2024

6/10 Okay

Amy

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very large suite, beautiful marble floors, kind and helpful staff, comfortable beds and bedding, very cool a.c. Bring your own water and glasses. No pool, zacuzzi, sauna or restaurant. Very close walking distance to restaurants and transportation.
Stayed 1 night in May 2024

10/10 Excellent

Dung Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here, staff were very friendly and helpful.
Stayed 5 nights in May 2024

4/10 Poor

Neroosen

Liked: Cleanliness
Disliked: Staff & service, amenities
The staff are rude and the bed is like a rock. I had severe back pain. Staff are rude and no room service

2/10 Terrible

Doralkys

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing goid ,simple
Stayed 4 nights in Apr 2024

4/10 Poor

Lewis

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dirty sheets. No hot water.
Stayed 1 night in Jan 2024