With a stay at Hilton Cancun Mar Caribe All-Inclusive Resort in Cancun (Zona Hotelera), you'll be a 1-minute drive from Iberostar Cancun Golf Course and 7 minutes from Delfines Beach. .This beach property is 3.5 mi (5.6 km) from La Isla Shopping Mall and 12.5 mi (20.1 km) from Moon Palace Golf Club.
What's nearby
Maya Museum of Cancun - 3 min walk - 0.3 km
Iberostar Cancun Golf Course - 5 min walk - 0.4 km
Oasis Arena - 13 min walk - 1.1 km
Delfines Beach - 14 min walk - 1.2 km
Aquaworld - 19 min walk - 1.6 km
Getting around
Cancun Intl. Airport (CUN) - 19 min drive
Restaurants
Bahia Rodizzio - 6 min walk
Playa - Beach - 3 min walk
Flama - 3 min walk
Piña Colada - 6 min walk
Tun-kul - 6 min walk
About this property
Hilton Cancun Mar Caribe All-Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort offers 540 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. Smart televisions come with cable channels.
Bathrooms include slippers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.
13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Make yourself at home in one of the 540 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 13 outdoor pools, a waterslide, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Mediterranean cuisine at La Luce, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 4 bars/lounges.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
La Luce - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Maxal - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Noriku - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Vela - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seasalt - This poolside restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
All-inclusive details
All-inclusive room rates at Hilton Cancun Mar Caribe All-Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Fitness facilities
Kids club
Lessons/classes/games
Aerobics
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Theme parties
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
Free secured self parking on site
Free secured valet parking on site
Limited on-site valet and self parking
Food and drink
4 bars/lounges
8 restaurants
A beach bar
A coffee shop/cafe
A swim-up bar
Restaurants on site
La Luce
Maxal
Noriku
Seasalt
Vela
Things to do
13 outdoor pools
24-hour gym
Air hockey
Children's pool
Evening entertainment
Fitness classes
Foosball table
Free children's club
Full-service spa
Games
Playground
Sauna
Shopping
Splash pad
Steam room
TV in common areas
Waterslide
Family friendly
13 outdoor pools
Children's pool
Free children's club
In-room cot
Mini-fridge
Playground
Splash pad
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Meeting room
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 500
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 300 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 25 per person (roundtrip)
Airport shuttle fee per child: USD 25 (roundtrip), (up to 15 years old)
Pet fee: USD 80 per pet, per stay
Service animals are exempt from fees
Late check-out fee: USD 500 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number ORC180608L73
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
Property is also known as
Royal Uno All Inclusive Resort Spa
Hilton Cancun Mar Caribe All Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort Cancun
Hilton Cancun Mar Caribe All-Inclusive Resort Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2328 out of 3869 reviews
10 - Excellent
2,328
Rating 8 - Good. 815 out of 3869 reviews
8 - Good
815
Rating 6 - Okay. 410 out of 3869 reviews
6 - Okay
410
Rating 4 - Poor. 165 out of 3869 reviews
4 - Poor
165
Rating 2 - Terrible. 151 out of 3869 reviews
2 - Terrible
151
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Griselda
Travelled with family and small children, Travelled with group
Food was delicious, staff were friendly
People in the valet parking in the main entrance was not friendly twice
One time was when are transportation arrived to take us to isla mujeres and when I went to ask about the attraction nearby.
Hotel overall service is good. The restaurants have plenty options, quality in food and tasty. Areas to improve:
1) Restrooms in the pool area were not cleaned.
2) Poor or very limited service for drinks and food in the pool and beach area.
3) No ramp to access lobby area
This was one of the most disappointing stays I’ve ever had. The AC didn’t work on the first night, and we had to wait until 1 a.m. for someone to fix it—completely unacceptable after a long day. The buffet food was awful, with hardly anything fresh or appetizing. Worse yet, the staff seemed irritated and unfriendly the entire time; not a single smile or welcoming gesture. We had to call several times just to get basic items like towels and toilet paper. Overall, it felt like the guests’ comfort didn’t matter at all.
Very nice resort with the most friendly staff. The rooms are very convenient for families with kids very accommodating and smell awesome. Food was really good .