Hacienda Morelos Beach Front Hotel

3.0 star property

Photo gallery for Hacienda Morelos Beach Front Hotel

Exterior
Outdoor pool, pool loungers
Exterior
Habitación Deluxe, vista al mar
Habitación Deluxe, vista al mar | Balcony view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Bar
  • Housekeeping

Explore the area

View map
Av Rafael E Melgar Lote 5, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪2 min walk‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪2 min walk‬
  • Place, Ojo de Agua Beach
    ‪3 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Habitación Superior, vista al Mar (No balcony)

  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Habitación Premium, Vista al Mar

8.6 out of 10
Excellent
(36 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Habitación Deluxe, vista al mar

8.0 out of 10
Very good
(38 reviews)
  • Ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room Standard with Sea View

  • Sea view
  • 24 sq m
  • Sleeps 4

Room Deluxe with Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 24 sq m
  • Sleeps 4

Room Premium with Sea View

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • 24 sq m
  • Sleeps 4

Similar properties

About the area

Puerto Morelos

With a stay at Hacienda Morelos Beach Front Hotel, you'll be centrally located in Puerto Morelos, a 1-minute drive from Puerto Morelos Town Square and 12 minutes from Puerto Morelos Beach. .This beach hotel is 12.2 mi (19.7 km) from Moon Palace Golf Club and 13.1 mi (21.1 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Town Square - 2 min walk - 0.2 km
  • Puerto Morelos Artists’ Cooperative - 2 min walk - 0.2 km
  • Ojo de Agua Beach - 3 min walk - 0.3 km
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
  • Faro Inclinado - 3 min walk - 0.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬3 min walk
  • ‪Punta Corcho - ‬2 min walk
  • ‪Peninsula - ‬5 min walk
  • ‪El Charro - ‬3 min walk
  • ‪Mar Bella - ‬2 min walk

About this property

Hacienda Morelos Beach Front Hotel

Hacienda Morelos Beach Front Hotel offers 31 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 31 air-conditioned rooms featuring flat-screen televisions. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a satisfying meal at Muelle Once serving guests of Hacienda Morelos Beach Front Hotel. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
Muelle Once - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 9:00 PM
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muelle Once

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 011-007-001111/2025

We should mention

This property does not have elevators

Property is also known as

Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Puerto Morelos
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front Hotel Hotel
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos

Hacienda Morelos Beach Front Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 379 out of 942 reviews
Rating 8 - Good. 341 out of 942 reviews
Rating 6 - Okay. 136 out of 942 reviews
Rating 4 - Poor. 46 out of 942 reviews
Rating 2 - Terrible. 40 out of 942 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Joan

Stayed 3 nights in Feb 2026

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hacienda Morelos is a great place to enjoy the beach and all that the town has to offer. Walking distance to dozens of restaurants, bars and shops. Rooms are clean and the service is excellent.
Sunrise from the second floor
Sunrise from the second floor
Sunset from the roof
Stayed 4 nights in Feb 2026

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is unbeatable. The room was always spotless and the staff friendly and accommodating. Did i mention the location.
Stayed 9 nights in Feb 2026

6/10 Okay

Joyce

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The bed was too hard and the pillows were too lofty and lumpy. No toilet paper holder or kleenex. Almost no English language programs on TV. The location of the hotel was excellent, and the beach beautiful.
Stayed 9 nights in Feb 2026

10/10 Excellent

Calista, Henderson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and a good value. This hotel is quaint and clean and right on the beach! The have a nice restaurant attached which was an easy alternative when we didn’t feel like walking to one of the many delightful local restaurants. The local supermarket is also almost right across the road. And if you’re a scuba diver or like to snorkel, OmDelfin is also on premise and has one of the best crews anywhere! The only thing that would have made our stay absolutely perfect would have been a “Do Not Disturb” sign for our door. The housecleaning staff often came by at the most inconvenient times, but truly, a minor complaint. Overall, our stay was amazing and we’ll definitely stay here next time we visit Puerto Morelos :)
Stayed 7 nights in Jan 2026

10/10 Excellent

Kendal

Stayed 2 nights in Jan 2026

6/10 Okay

Darlene

Disliked: Property conditions & facilities
We’ve stayed here 5 times and love the location, beach chairs and dive shop. This trip we wondered if management had changed. A women at the front desk most days was rude in multiple interactions, the pool has many missing tiles that could cause injury and twice we had no maid service (it’s supposed to be daily). Location is great and very walkable near the store, plaza and many restaurants)
Stayed 8 nights in Jan 2026

10/10 Excellent

diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the check in….very easy yo extreme c,Ean rooms which I loved….and wonderful beach area and chairs….restaurant meals were delicious….. And the room view amaxing….i just lived room 309….
Stayed 7 nights in Jan 2026

10/10 Excellent

Laynet

Liked: Cleanliness, staff & service
Everyone was very nice and helpful
Stayed 1 night in Jan 2026

4/10 Poor

Peter

Travelled with partner
Disliked: Property conditions & facilities
The restaurant and their staff were very good but it was very expensive for what you got. The beach was nice. The room was terrible. You had to lift the door to open so that it did not scrape along the floor. The smell from the sewer was not nice. We kept the lid to the toilet shut and blocked the drains. That helped but not perfect. We did not have a Carbon Monoxide detector, but a guest close to us did and it was very high. Everything in the room was old tired, sheets with stains, towels were old. I'm glad we were only there 4 days. We are now in an Air B&B away from the beach and we are much happier. You should not offer this hotel as a choice for your customers.
Stayed 4 nights in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Restaurant down stairs excellent. Great location for great food. Grocery right accross street
Stayed 5 nights in Jan 2026

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, simple rooms with hot shower. Bed and pillows a little too firm though! Excellent location for safe walking throughout the town day or night. Many restaurants and shops to choose from. Beach and snorkelling was the highlight.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel. Room location was fantastic!
Stayed 2 nights in Jan 2026

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spotless room, courteous staff. I loved that the staff was very much in tune with who should be on the property and who should not. The private beach was checked to make sure you were in fact a guest at the property and I appreciated that. I felt very safe.
Stayed 3 nights in Jan 2026

10/10 Excellent

Juan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great place to stay in Puerto Morelos. Close to everything! Easy to walk to various spots such as cafes and stores. The rooms are as described and very clean. Staff were very helpful and friendly. Great restaurant in the hotel, Muelle Once, and Om Delfin Diving Center is right next door which makes water activities such as snorkeling easy to book. Thanks for a wonderful memory.
Stayed 5 nights in Dec 2025

8/10 Good

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Stayed 5 nights in Jan 2026

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff was helpful throughout our stay. Fantastic views of the beach from our room.
View from balcony from 2nd floor room.
Muelle Once is located within the hotel.
Entree at Muelle Once
Stayed 4 nights in Jan 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jan 2026

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
yes - room excellent, staff excellent, great location.
Stayed 1 night in Jan 2026

6/10 Okay

Brian

Disliked: Amenities
Location was fantastic! The restaurant was nice and had a great view of the ocean. The rooms are a little dated.
Stayed 1 night in Jan 2026

6/10 Okay

Mariagrazia

Travelled with family
Disliked: Amenities, property conditions & facilities
Much below expectations. We trusted the positive rating, but ultimately, it's more like rooms above a restaurant (excellent, but run by a separate company) than a proper hotel. The rooms were clean but run-down and more than basic (at least the ones without a balcony). The staff was barely polite and showed no attention to extra needs. We forgot a sweatshirt, and they refused to ship it to us, even though I offered to pre-pay the shipping label. The third star is only for the beach and the location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Emmanuelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location offering great dinning and beach. Pool was also great!
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Stayed 4 nights in Jan 2026

10/10 Excellent

john

Stayed 11 nights in Dec 2025

6/10 Okay

Lily

Liked: Staff & service
Disliked: Amenities
The location is great with access to the beach and proximity to downtown. However; the rooms are very basic, only come with 2 towels. The beds are about full sized and pretty hard. If you are unbothered by a very basic room with limited comfort; this is a great fit.
Stayed 7 nights in Dec 2025