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Chichis and Charlies Beachfront

3.0 star property

Photo gallery for Chichis and Charlies Beachfront

Exterior
Exterior
Front of property
Mini Suite with Terrace Ocean View | Beach/ocean view
Lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View map
Rueda Medina ave s/n, North Beach, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪5 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪83 min drive‬

Room options

View all photos for Master Suite Ocean Front

Master Suite Ocean Front

Master Suite Ocean Front

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room Ocean View 2 double beds

Basic Room Ocean View 2 double beds

Basic Room Ocean View 2 double beds

  • Ocean view
  • 20 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite with Terrace Ocean View

Mini Suite with Terrace Ocean View | Terrace/patio

Mini Suite with Terrace Ocean View

  • Ocean view
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room One King zise Bed

Basic Room One King zise Bed

Basic Room One King zise Bed

8.8 out of 10
Excellent
(30 reviews)
  • Bay view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Isla Mujeres

With a stay at Chichis and Charlies Beachfront in Isla Mujeres (Centro - Supmza 001), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. .This beach hotel is 0.6 mi (0.9 km) from Isla Mujeres Ferry Terminal and 18.6 mi (29.9 km) from La Isla Shopping Mall.

What's nearby

  • North Beach - 1 min walk - 0.1 km
  • Faro de Punta Norte - 3 min walk - 0.3 km
  • Miguel Hidalgo - 5 min walk - 0.4 km
  • Isla Mujeres Cemetery - 5 min walk - 0.4 km
  • beach near Centro - 9 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 117 min drive

Restaurants

  • ‪Stingray - ‬4 min walk
  • ‪Ixi Beach - ‬1 min walk
  • ‪Chi Chi'sn' Charlie's - ‬1 min walk
  • ‪Buho's - ‬9 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬1 min walk

About this property

Chichis and Charlies Beachfront

Chichis and Charlies Beachfront offers 18 accommodations with minibars and coffee/tea makers. Each accommodation is individually decorated. Cable television is provided.

Bathrooms include showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 18 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided on a limited basis.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Wind down with a drink at one of the 2 bars/lounges or 2 beach bars.
The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Onsite venue - This restaurant serves lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • A restaurant

Things to do

  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 70 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Chichis Charlies Hotel Isla Mujeres
Chichis Charlies Hotel
Chichis Charlies Isla Mujeres
Chichis Charlies
Chichis Charlies
Chichis Charlies Beachfront
Chichis and Charlies Beachfront Hotel
Chichis and Charlies Beachfront Isla Mujeres
Chichis and Charlies Beachfront Hotel Isla Mujeres

Chichis and Charlies Beachfront Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 271 out of 532 reviews
Rating 8 - Good. 130 out of 532 reviews
Rating 6 - Okay. 68 out of 532 reviews
Rating 4 - Poor. 32 out of 532 reviews
Rating 2 - Terrible. 31 out of 532 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Kayla

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
No running hot water. No water pressure in the bathrooms. No iron or blowdryer in the room. Asked for extra towels and when we finally got them, they smelled like glue. Woke up every morning to empty bottles being thrown away. The view and Restaurant /Bar was only good thing about this place.
Stayed 3 nights in Feb 2026

4/10 Poor

brandon

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This was our 4th or 5th time staying at Cici and Charlie’s, and we’ve always loved the location on Playa Norte and the convenience of having chairs and umbrellas included. The rooms have typically been clean, which is why we’ve recommended it to others. Unfortunately, this visit was disappointing. Our room didn’t have a safe, the showers never got warm, and we were told that if we left our beach chairs unattended for 30 minutes, they could remove our belongings and resell the chairs to day-pass guests. That policy really takes away from the value of staying there. Sadly, after this experience, we won’t be recommending it anymore.
Stayed 2 nights in Feb 2026

10/10 Excellent

Geanine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
You can’t put a price on location and the incredible view from your balcony! You are walking distance to Hidalgo and all of the down town bars and restaurants. You also have a great deal on the beach if Playa Norte during the day with beach service for cocktails and delicious food. The room is basic. There is no room safe, hair dryer or iron. They do have a Kuerig and a small refrigerator. The water pressure is nothing to write home about but the water was hot and did the job. They gave us two clean towels and swept and made our bed daily. They also gave us mini shampoo, conditioner and soap. I usually buy shampoo on the island or bring my own. We had a wonderful stay. We will definitely return!
Stayed 3 nights in Feb 2026

6/10 Okay

Edward

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The room was clean but that's about it. When we arrived, the room door was wide open. The check in guy said it was so the floor could dry after it was just cleaned. There was no outlet in the bathroom to plug in anything to get ready like your curling iron, etc. There were only three outlets in the bedroom. Two were 5 feet up on the wall and one was behind the head of the bed that we didn't find until later. Then let's not forget the 2 inch gap at the bottom of the door to allow geckos, bugs and mosquitos in. Needless to say we checked out at 9pm the same day because there was NO way we were going to sleep there.
Stayed 1 night in Feb 2026

10/10 Excellent

Carolina

We had a great time, the rooms were clean, staff was curies.
Stayed 7 nights in Jan 2026

4/10 Poor

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
The free beach chair access, which is included with the room, is the best part of staying here. Otherwise, the walls are so thin you can hear partying until 4 am… which is to be expected I suppose. The towels were dirty and had holes… no water pressure… bed was soft but no blanket was provided. Was unable to locate any staff to check out, so I had to write a note and leave my key in the unattended office. Stayed here specifically for the proximity to Playa Norte.
Stayed 3 nights in Jan 2026

2/10 Terrible

Rolando, Silver Spring

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Clean room, good location but over priced for what your getting. Room and premises really outdated for price
Stayed 2 nights in Feb 2026

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
We found the hotel very good, very clean rooms, great staff. We had no issues
Stayed 6 nights in Jan 2026

8/10 Good

Jill

Stayed 3 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Clean room, staff friendly, AMAZING VIEWS AND BEACH FRONT LOCATION! Loved it so much we re booked it for 2 months later!!!
Stayed 4 nights in Jan 2026

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location of this hotel is absolutely perfect!! The rooms are very basic, but comfortable and very clean. Air conditioner worked well and our room had a small refrigerator. We thought that most of the staff was unfriendly & not very helpful (except for the cleaning crew, which were all super nice). When we booked the room, it says that there are beach loungers for the hotel guests - which there are, however, there are many exceptions as to which ones you can use. You cannot reserve them, so it was difficult to get two loungers and once we did finally get them, they were so uncomfortable, we ended up going to a different beach club a couple places down. (which we had to pay for) We would have been OK with just sitting in regular chairs instead, but they would not allow us to even do that. It did not ruin our trip by any means, we still had a fantastic time, but the beach lounger situation could definitely use some improvement ;)
Lovely small patio area in front of our door- with table & 2 chairs
Great view from our room on the 2nd floor!
Beds were comfortable
A/C & mini fridge worked well
Stayed 2 nights in Jan 2026

4/10 Poor

Kaden

Disliked: Amenities, property conditions & facilities
Ground level corner room is not ideal with all the workers that are stopping people all day every day. Good for people watching. We weren’t informed that beach chairs were provided for hotel guests. We paid for beach chairs every day, the last day when they told us that they were free for hotel guests. A cat brought a rat to the neighbours door, smelly and just removed and not cleaned up.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room is basic, clean and literally right on the beach our favourite spot
Stayed 3 nights in Jan 2026

6/10 Okay

kim

Disliked: Staff & service, amenities
The view from the room is amazing, the bed is also comfortable but otherwise they lack in a number of ways that would greatly improve the place especially considering the almost $400/night room charge. No one ever cleaned our room or replenished waters or towels, the beds lack an actual comforter, there are no beach towels, there is a coffee pot but no cups, no coffee/creamer/sugar (even after requesting it multiple times), there are no bedside lights for reading, the air conditioner rattles, the shower is hot for maybe 3 minutes and the water from the bathroom smells like Sulphur. I will say the location for anyone wanting to be right on North Beach is great.
Stayed 2 nights in Jan 2026

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
As far as the hotel goes, the room we were in was big, with two beds, a sofa, and a big deck. There are no lamps on the nightstands, not enough outlets, the tv didn't work, and no surfaces in the bathroom to put anything. They ran out of drinking water on the last two days of our stay, so plan ahead an get extra bottles for your room. My main issue is with the interface between the Hotels.com platform and the hotel's system. My reservation was for $2368. A charge was authorized to my card on 12/17/25 for $313. At check-in, the hotel charged me in pesos, which came to $2658USD. They assured me the $313 was just an authorization, which appears to be the case, now that I'm home and can check my account. After we had checked in, my daughter, who was on a different reservation, persisted, and they gave us all cash ($300 to me), so it all worked out. Obviously, this is not how I want to do business. I expect to be charged the amount I agreed to on the Hotels.com reservation. If they're going to do a pre-auth only, that needs to be made clear before arrival. This is the second time I've had an issue in Isla Mujeres with a Hotels.com/Expedia reservation, and it's the last time I'll be booking anything in Mexico on your platform.
Stayed 7 nights in Dec 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely love the place. We love the location. Super quiet after 6:30pm n in the morning until 11am
Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location was amazing!!!
Stayed 2 nights in Dec 2025

6/10 Okay

Sydney

Travelled with partner
Liked: Cleanliness
Room was very clean. Price was expensive for what you get. No beach towels provided. It was very noisy at night with loud music and guests talking while trying to sleep in the room. The beach access was excellent!
Stayed 1 night in Dec 2025

4/10 Poor

Marco

Disliked: Amenities
Location was good, views are great, room was very meh but the noise was unbearable.
Stayed 2 nights in Dec 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities
Location location location!! Located right on the beach in a great area of isla. Bar staff was also great. The room was nice and clean.
Stayed 4 nights in Dec 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, clean good size and right on the water, just like I hoped! It was in the heart of Norte Playa so had everything we wanted and needed all around us! I really enjoyed this place. Will be going back to stay!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great clean Hotel with a wonderful staff!
Stayed 7 nights in Dec 2025

10/10 Excellent

Kristi

Stayed 1 night in Nov 2025

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic rooms with great beach access!
Stayed 4 nights in Nov 2025

10/10 Excellent

Toshiro

Liked: Cleanliness
Stayed 4 nights in Nov 2025