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Bsea Cancun Plaza Hotel

3.0 star property

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2 outdoor pools, pool umbrellas, pool loungers
Superior Suite, Ocean View (Master)
Superior Suite, Ocean View (Master) | Living room

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View map
Blvd. Kukulcan, Km. 19.5, Hotel Zone, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Place, El Rey Ruins
    ‪18 min walk‬
  • Place, Delfines Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

7.2 out of 10
Good
(56 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

7.6 out of 10
Good
(9 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Suite, Ocean View (Master)

Superior Suite, Ocean View (Master)

Superior Suite, Ocean View (Master)

8.0 out of 10
Very good
(15 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Room, Ocean View

A hotel with a large pool, beach access, and ocean views.

Standard Room, Ocean View

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Room Standard With Sea View

  • Sea view
  • 32 sq m
  • Sleeps 4

View all photos for Quadruple Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Quadruple Suite Junior With Sea View

  • Sea view
  • 36 sq m
  • Sleeps 4

View all photos for Family Suite -6 Guests- Master With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite -6 Guests- Master With Sea View

  • Sea view
  • 42 sq m
  • Sleeps 6

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About the area

Cancun

With a stay at Bsea Cancun Plaza Hotel in Cancun (Zona Hotelera), you'll be a 1-minute drive from Iberostar Cancun Golf Course and 11 minutes from Cancun Convention Center. .This beach hotel is 6.8 mi (11 km) from Gaviota Azul Beach and 8.5 mi (13.6 km) from Tortuga Beach.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.1 km
  • El Rey Ruins - 18 min walk - 1.5 km
  • El Rey Ruins Trailhead - 18 min walk - 1.5 km
  • Delfines Beach - 19 min walk - 1.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Zai - ‬12 min walk
  • ‪Marco Polo Restaurante - ‬4 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Restaurant Las Fuentes - ‬4 min walk
  • ‪Sun Palace - ‬5 min walk

About this property

Bsea Cancun Plaza Hotel

Bsea Cancun Plaza Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 38-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bathrobes. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Relax and unwind with massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite at Casa del Mar, a restaurant which features a bar/lounge and a pool view. Relax with your favorite drink at the beach bar or the poolside bar.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Casa del Mar - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Casa del Mar - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa del Mar
  • Casa del Mar

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-width doorways (165 centimetre wide)

More

  • 1 building
  • 5 floors
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 15

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night
  • Cleaning fee: MXN 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 005-007-007643/2025

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bsea Cancún Plaza

Bsea Cancún Plaza Cancun

Bsea Cancún Plaza Hotel

Bsea Cancún Plaza Hotel Cancun

Cancun Plaza

Bsea Cancún Plaza Hotel

Bsea Cancun Plaza Hotel Hotel

Bsea Cancun Plaza Hotel Cancun

Bsea Cancun Plaza Hotel Hotel Cancun

Bsea Cancun Plaza Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 366 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 188 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 112 out of 1003 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

José Enrique

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel 👍
Stayed 2 nights in Feb 2026

10/10 Excellent

Rilma ruby

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel 👍
Stayed 2 nights in Feb 2026

10/10 Excellent

Preethish

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, nice view pool ,We enjoyed the vacation,
Stayed 4 nights in Jan 2026

4/10 Poor

Marjorie

Travelled with partner
Disliked: Amenities, property conditions & facilities
The toilet didn’t flush well and stopped up, requiring staff to come in and fix it. The timeliness of this very necessary service was over four hours, requiring us to go to the front office twice to get attention for the matter. The smell of sewer gas was terrible. Also, the property is undergoing some much needed maintenance, repairs, and upgrades due to its age. We were not advised that this was happening on our wing of the hotel, and we were disturbed by the noise and workers dangling from tethers right outside our windows. The furniture in the room was old and looked as though it came from a thrift shop.
Stayed 3 nights in Feb 2026

2/10 Terrible

Iram

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Did not have hot water all the time, door didnt locked, there was hidden charges at the check in, beds were super stiff and staff was rude
Stayed 5 nights in Jan 2026

4/10 Poor

Tydreal

Disliked: Cleanliness, property conditions & facilities
Room smelled like sewage, bed mattress was super thin, pillows were very small, comforter on the bed was super thin, they didn’t clean the hallways or elevators at all the entire time I was there. The restaurant on property staff was not the best. Getting towels was not made easy. They need renovations!
Stayed 3 nights in Jan 2026

6/10 Okay

Zanean

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, but lacked basic amenities. NO COFFEE Maker! Staff was friendly. Amenities were EXTREMELY minimal. Glad we brought our own. Towels were rag tag. What I would use to clean with. Had to go to the desk to ask for newer towels.
Stayed 7 nights in Jan 2026

10/10 Excellent

Marco

Stayed 1 night in Jan 2026

6/10 Okay

Bridget

Stayed 2 nights in Jan 2026

8/10 Good

Gerhard

Stayed 1 night in Jan 2026

2/10 Terrible

kaleigha daniel, edmonton

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I expected the room to be a lot nicer like the pictures show online, The building looks nothing like the photos. The rooms are rusty and gross, We had house keeping walk in the door while we were changing without knocking. And everyone at the restaurant by the pool will change the bill everytime you eat to be more expensive that it’s supposed to be. My husband and I left early and do not recommended.
Stayed 7 nights in Jan 2026

8/10 Good

Misgana, Calgary

Travelled with partner
Liked: Cleanliness, amenities
The staff was amazing!! We wish they provided breakfast or lunch that will be better !! Or drinks
Stayed 5 nights in Jan 2026

10/10 Excellent

Jeanne Therese

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Affordable,Room was okay, Clean and tidy, old building ,currently under renovation on some part. they clean the room everyday.It just that on our last day, The air conditioning were dripping with water and the floor was soaking wet. Good thing, staffs were there to clean it.They were friendly and approachable. The hotel have an amazing view of the beach.Easily accessible go there.They have massage area just go up to the restaurant.Can book also some tours but its a third party there office is inside the hotel.
Stayed 3 nights in Jan 2026

8/10 Good

Eloisa

Liked: Cleanliness
It have a good location.
Stayed 2 nights in Jan 2026

10/10 Excellent

jose iban Arroyo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Grate place i took excellent pictures at night on the playa with the moon 🌙
Stayed 3 nights in Jan 2026

10/10 Excellent

Gustavo

Stayed 6 nights in Jan 2026

4/10 Poor

Hiroshi

Travelled with family
Disliked: Amenities, property conditions & facilities
This Hotel's facility, amenity is very poor. Hot water doesn't come out from shower, we took shower with cold water, also no Hair dryer, no tissue, no coffee maker, Door lock sometime doesn't work, Bathroom doorknob is too close to wall, I smashed my finger, evator is always out of service. Also it passed more than 2 weeks from check out, but I still don't get refund. even reception staff checked our room when check out and he said ok. Only one good thing is reception staff is nice and kindly. He tried help us. If there is no staff like him, this is one star Hotel. Highly recommend to use other Hotel .
Bathroom doorknob is too close to wall
Stayed 7 nights in Dec 2025

10/10 Excellent

Eli

Liked: Cleanliness, amenities
nice
Stayed 4 nights in Jan 2026

8/10 Good

Kassandra

Liked: Cleanliness
Clean room and polite staff
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Love this hotel will come back
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Stayed 6 nights in Nov 2025

6/10 Okay

irina

Stayed 2 nights in Jan 2026

8/10 Good

irina

Travelled with family
Liked: Cleanliness, amenities
It is OK, but I do not think I will be back.
Stayed 3 nights in Jan 2026

10/10 Excellent

Stanley

Liked: Cleanliness, amenities, property conditions & facilities
Liked it
Stayed 14 nights in Dec 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. We had a balcony with a view of the beach and pool. House keeping was prompt. The facility is secure. There is a restaurant on site overlooking the ocean. It is on the bus route so you have affordable access to all of Cancun. There are several other restaurants within walking distance.
Stayed 8 nights in Jan 2026