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AVA Resort Cancun - All Inclusive

5.0 star property

Photo gallery for AVA Resort Cancun - All Inclusive

Suite, Oceanfront (F&F)
Creator video - submitted by Second Chapter Nomad
65-inch LED TV with cable channels, tablet, pay films
Exterior
6 outdoor pools, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Riviera Cancun Golf Resort
    ‪17 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

9.0 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Panoramic, King & King)

View from room

Suite, 2 Bedrooms (Panoramic, King & King)

  • Ocean view
  • 123 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for F&F Sundeck Suite

F&F Sundeck Suite | Terrace/patio

F&F Sundeck Suite

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Panoramic Suite, 2 Bedrooms

View from room

Panoramic Suite, 2 Bedrooms

  • Ocean view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for Suite, Oceanfront (F&F)

Suite, Oceanfront (F&F) | View from room

Suite, Oceanfront (F&F)

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse)

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout curtains

Suite, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 155 sq m
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Gala)

Suite, 2 Bedrooms, Oceanfront (Gala)

Suite, 2 Bedrooms, Oceanfront (Gala)

  • Ocean view
  • 126 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

View all photos for Room, Oceanfront (Couples)

Room, Oceanfront (Couples)

Room, Oceanfront (Couples)

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King Accesible

Free minibar, in-room safe, desk, blackout curtains

Oceanfront King Accesible

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout curtains

Room, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 3 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 3 Bedrooms

  • Ocean view
  • 167 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Panoramic Suite, 4 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 4 Bedrooms

  • Ocean view
  • 166 sq m
  • 4 bedrooms
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

View all photos for Suite, 1 Bedroom, Oceanfront (Gala)

View from room

Suite, 1 Bedroom, Oceanfront (Gala)

  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Oceanfront

9.4 out of 10
Exceptional
(49 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Penthouse)

Suite, 2 Bedrooms (Penthouse) | Living area

Suite, 2 Bedrooms (Penthouse)

  • Ocean view
  • 168 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Double Room Deluxe with Sea View

8.0 out of 10
Very good
(3 reviews)
  • 43 sq m
  • Sleeps 4

Quadruple Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4

Double Suite Superior with Sea View

  • 46 sq m
  • Sleeps 2

Double Suite Superior with Sea View

  • 55 sq m
  • Sleeps 2

Family Suite -5 guests- Superior with Sea View

  • 57 sq m
  • Sleeps 5

Family Suite -5 guests- Superior with Sea View

  • 59 sq m
  • Sleeps 5

Double Suite Luxury With Sea View

  • 84 sq m
  • Sleeps 2

Family Suite -6 guests- Luxury with Sea View

  • 127 sq m
  • Sleeps 6

Quadruple Suite Luxury with Sea View

  • 124 sq m
  • Sleeps 4

Family Suite -6 guests- Luxury with Sea View

  • 124 sq m
  • Sleeps 6

Family Suite -8 guests- Luxury with Sea View

  • 167 sq m
  • Sleeps 8

Family Room -8 Guests- Luxury With Sea View

  • 167 sq m
  • Sleeps 12

Family Room -6 guests- Luxury with Sea View

  • 155 sq m
  • Sleeps 6

Family Suite -6 guests- Luxury with Sea View

  • 170 sq m
  • Sleeps 6

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About the area

Cancun

Located in Cancun, AVA Resort Cancun - All Inclusive is within a 15-minute drive of Riviera Cancun Golf Resort and Delfines Beach. .This beach resort is 8 mi (12.8 km) from Moon Palace Golf Club and 9.7 mi (15.7 km) from La Isla Shopping Mall.
View more Resorts in CancunOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km
  • Riviera Cancun Golf Resort - 17 min walk - 1.5 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 4 min drive - 1.5 km
  • Playa Coral - 6 min drive - 2.2 km
  • Moon Palace Golf Club - 13 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Copal - ‬1 min walk
  • ‪Grand Lobby Bar - ‬18 min drive
  • ‪Digit Bar - ‬2 min walk
  • ‪At Kita - ‬1 min walk
  • ‪Lobby Bar - ‬19 min drive

About this property

AVA Resort Cancun - All Inclusive

Luxury resort on the beach, with 6 outdoor pools
AVA Resort Cancun - All Inclusive offers 1622 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay movies. Espresso makers and free minibar items are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 1622 air-conditioned rooms featuring outdoor private hot tubs and LED televisions. Cable programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free international calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools, a nightclub, and a complimentary water park. This resort also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at one of the resort's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7:00 AM to noon.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this resort consist of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and noon.
AVA Resort Cancun - All Inclusive has 14 restaurants on site.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at AVA Resort Cancun - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping centre

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • Pay films
  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
Property Registration Number 005-007-004237/2025

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

AVA Resort Cancun - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 874 reviews
Rating 8 - Good. 159 out of 874 reviews
Rating 6 - Okay. 103 out of 874 reviews
Rating 4 - Poor. 47 out of 874 reviews
Rating 2 - Terrible. 63 out of 874 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Alejandra, san pedro

Stayed 7 nights in Oct 2025

2/10 Terrible

Qiang

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A terrible experience—losing money in the hotel, right in the massage and changing area.
Stayed 7 nights in Sep 2025

10/10 Excellent

Donna Simona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room clean, the view gorgeous and the balconey is a good size. The food is delicious and all inclusive. Be sure to make reservations for the restaurants daily during your stay including the restaurant's signature drinks. Some of the activities at the resort require an additional fee, but there are still free activities that you can definitely take advantage of. The shows are different daily and entertaining. This is a great option for all ages! The staff are pleasant, inviting and professional. Special shout out to Edgar and MX waiter Roberto!
Stayed 5 nights in Nov 2025

10/10 Excellent

Orelvis

Stayed 7 nights in Nov 2025

8/10 Good

Yi Jun

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Restaurant staffs were amazing
Stayed 4 nights in Nov 2025

10/10 Excellent

Charlene

Stayed 5 nights in Nov 2025

6/10 Okay

Marwan El

Liked: Cleanliness, amenities, property conditions & facilities
The beach is terrible.
Stayed 4 nights in Nov 2025

8/10 Good

Irene, Ho-Ho-Kus

Stayed 3 nights in Nov 2025

10/10 Excellent

Makiyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 7 nights in Nov 2025

4/10 Poor

Shanta, FLUSHING

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

minh

Stayed 4 nights in Nov 2025

6/10 Okay

ANNALIE

Stayed 4 nights in Oct 2025

2/10 Terrible

Keira

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
I arrived at 4:40 pm and I was told that Expedia has a private check-in process We wait for the Ava Rep to take us to the private check-in. She takes us over at 5pm and then we wait for 10 minutes, then Ava Rep comes back and says the Expedia private check-in closed at 5pm. Then we had to go back over to the general check-in and had to wait over an hour to check-in our room. The check-in process was very unorganized and way too long. The line in the lobby for check-in was extremely long.Ava needs a better check-in process.
Stayed 1 night in Nov 2025

8/10 Good

Harleen Kaur

Stayed 5 nights in Oct 2025

8/10 Good

Asha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good cleanliness all was petfect except few things like no exhaust fan in bathroom, not enough electric outlet on the walls. Needs light abd electric outlet by bug mirror. Other than all was great
Stayed 6 nights in Oct 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was wonderful
Stayed 5 nights in Oct 2025

8/10 Good

Angela

Stayed 3 nights in Oct 2025

8/10 Good

Pavitar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Issues: 1.) Its all indoors after 6pm 2.) it was a bit empty (not very lively)
Stayed 4 nights in Oct 2025

10/10 Excellent

Aleksandr, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025

10/10 Excellent

Afua

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2025

10/10 Excellent

Srikrishna

Stayed 3 nights in Oct 2025

8/10 Good

Wioletta, Park Ridge

Stayed 7 nights in Oct 2025

10/10 Excellent

Eduardo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing!!!! We will definitely be back!
Stayed 6 nights in Sep 2025

6/10 Okay

Sherly Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Dear Ava Resort Team, I wanted to share some honest feedback from our recent stay at your resort. Overall, we had a good experience — the property is clean and very beautiful, and we really enjoyed the kayaks that were included with the stay. The à la carte restaurants served very good food, and we truly appreciated both the taste and presentation. However, I was quite disappointed with the buffet experience. Even the most basic breakfast items like bananas, sausages, and bacon were 99.99% of the time missing. What’s surprising is that the same items were available through room service, which made it even more confusing. The lunch and dinner buffets were also very limited, repetitive, and lacked variety — not what you would expect from a resort of this level. Normally, we love exploring buffet options after enjoying the specialty restaurants, but this time, that was a big letdown. Another concern was the kids’ area. Children were not allowed to go and play whenever they wanted — it was only open during a specific “family hour.” For example, when my daughter wanted to go play for a short time outside that slot, it wasn’t allowed. For a family resort, this policy felt quite restrictive and inconvenient. We were actually considering staying at Hard Rock Los Cabos, which is part of the same RCD Hotels group, but after this experience, we’re now hesitant. I truly hope you take this feedback into account because Ava Resort has so much potential — with better buffet variety and more
Stayed 5 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 7 nights in Sep 2025