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AVA Resort Cancun - All Inclusive

5.0 star property

Photo gallery for AVA Resort Cancun - All Inclusive

Suite, Oceanfront (F&F)
Creator video - submitted by Fall For Your Travels LLC
6 outdoor pools, pool umbrellas
Restaurant
Suite, 2 Bedrooms (Penthouse)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Delfines Beach
    ‪18 min drive‬
  • Place, Moon Palace Golf Club
    ‪19 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

Room, 2 Queen Beds, Oceanfront

9.0 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Panoramic, King & King)

View from room

Suite, 2 Bedrooms (Panoramic, King & King)

  • Ocean view
  • 123 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for F&F Sundeck Suite

F&F Sundeck Suite | Terrace/patio

F&F Sundeck Suite

8.6 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Panoramic Suite, 2 Bedrooms

View from room

Panoramic Suite, 2 Bedrooms

  • Ocean view
  • 122 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront (F&F)

Suite, Oceanfront (F&F) | View from room

Suite, Oceanfront (F&F)

9.0 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse)

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout curtains

Suite, Oceanfront (Central)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 155 sq m
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Oceanfront (Gala)

Suite, 2 Bedrooms, Oceanfront (Gala)

Suite, 2 Bedrooms, Oceanfront (Gala)

  • Ocean view
  • 126 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Room, Oceanfront (Couples)

Room, Oceanfront (Couples)

Room, Oceanfront (Couples)

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oceanfront King Accesible

Free minibar, in-room safe, desk, blackout curtains

Oceanfront King Accesible

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout curtains

Room, Oceanfront (Central)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite, 3 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 3 Bedrooms

  • Ocean view
  • 167 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds
  • Free Wi-Fi

View all photos for Panoramic Suite, 4 Bedrooms

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 4 Bedrooms

  • Ocean view
  • 166 sq m
  • 4 bedrooms
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Oceanfront (Gala)

View from room

Suite, 1 Bedroom, Oceanfront (Gala)

  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Free minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Oceanfront

9.4 out of 10
Exceptional
(55 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms (Penthouse)

Suite, 2 Bedrooms (Penthouse) | Living area

Suite, 2 Bedrooms (Penthouse)

  • Ocean view
  • 168 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

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About the area

Cancun

Located in Cancun, AVA Resort Cancun - All Inclusive is within a 15-minute drive of Riviera Cancun Golf Resort and Delfines Beach. .This all-inclusive property is 8 mi (12.8 km) from Moon Palace Golf Club and 9.7 mi (15.7 km) from La Isla Shopping Mall.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km
  • Riviera Cancun Golf Resort - 1 min drive - 0.4 km
  • Delfines Beach - 18 min drive - 10.9 km
  • Moon Palace Golf Club - 19 min drive - 14.4 km
  • La Isla Shopping Mall - 31 min drive - 18.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Digit Bar - ‬2 min walk
  • ‪Lobby Bar - ‬19 min drive
  • ‪Aroma Café - ‬4 min walk
  • ‪Copal - ‬1 min walk
  • ‪Grand Lobby Bar - ‬18 min drive

About this property

AVA Resort Cancun - All Inclusive

AVA Resort Cancun - All Inclusive offers 1622 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay movies. Espresso makers and free minibar items are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, and hair dryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 1622 air-conditioned rooms featuring outdoor private hot tubs and LED televisions. Cable programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free international calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools, a nightclub, and a complimentary water park. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this property consist of a conference center and meeting rooms. Free valet parking is available onsite.
AVA Resort Cancun - All Inclusive has 14 restaurants on site.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities

Kids club

Lessons/classes/games

Aerobics

Cooking

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping centre
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • Pay films
  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005-007-004237/2025

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

AVA Resort Cancun - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 674 out of 1146 reviews
Rating 8 - Good. 208 out of 1146 reviews
Rating 6 - Okay. 134 out of 1146 reviews
Rating 4 - Poor. 56 out of 1146 reviews
Rating 2 - Terrible. 74 out of 1146 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

ANGEL, DORAL

Stayed 3 nights in Feb 2026

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. Food was good.
Stayed 3 nights in Feb 2026

10/10 Excellent

Eileen

Travelled with family and small children
Liked: Amenities, property conditions & facilities
AVA Resort Cancun was a solid 4.5-star resort. Honestly, I was really surprised at how beautiful the property was and how pleasant everything felt. I’ve already booked my next vacation! I traveled with my 11-month-old baby, and overall, everything was great — the food (for adults), the interiors, the atmosphere — it delivers what you’d expect from a Google 5-star resort. That said, here are a few honest cons: 1. Baby food This was tough. Their kids’ meals already contain salt, even when you request no salt. Most meats are pre-marinated, so it was really difficult to feed a baby under one year old. They don’t really offer suitable options for babies who just started solids. 2. Housekeeping This isn’t their strongest area. I noticed signs of previous guests — tape residue on walls (probably from birthday decorations), small spills, hair, etc. The bedding was clean, though. If you’re a clean freak, this might bother you. It is a massive resort with thousands of rooms, so this seems to be where they fall short. 3. Restaurants The nicer restaurants are hard to get into. Sometimes the only available dinner reservations are after 8pm. Walk-ins are often sold out, and having two dinners in one night? Forget it. Room service is available, thankfully. Livo (Mediterranean) was unfortunately disappointing. Veranda (Italian) was surprisingly weak — especially the pasta and pizza. There was one other bad food incident, but management apologized sincerely, so I won’t go into detail.
Stayed 5 nights in Feb 2026

10/10 Excellent

Terra Renee

Rooms were clean.Staff's customer service was friendly.
Stayed 5 nights in Jan 2026

10/10 Excellent

Blal Nagi, Clinton Township

Stayed 5 nights in Feb 2026

2/10 Terrible

Shuni

Stayed 7 nights in Jan 2026

10/10 Excellent

Avinash

Stayed 4 nights in Feb 2026

8/10 Good

Sunita

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great place for family and kids. will visit again
Stayed 4 nights in Apr 2025

10/10 Excellent

Darwin Beacham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We just got back from AVA Resort in Cancun and had an awesome stay. The property is beautiful, extremely clean, and very well maintained. From check-in to checkout, the staff was welcoming and attentive. We traveled with our boys and this place is truly family friendly. There was plenty for them to do, and we never felt like it was “adults only” or geared one direction. It had a great balance — fun energy but still relaxing. The Friends & Family room was a huge hit. It gave us plenty of space to spread out, hang together, and still have privacy when needed. Perfect setup for a family trip. Great amenities, solid food options, and an overall vibe that made it easy to enjoy time together. We’d definitely come back.
Stayed 3 nights in Feb 2026

10/10 Excellent

Monika Agnieszka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!!!! I will come back here !!!!
Stayed 4 nights in Feb 2026

10/10 Excellent

Lourine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and tried their best to meet your needs. Our personal assistant Israel took care of so many details for us from reservations to transportation. Everything is new and beautiful. Lots of options for food and entertainment. Very family oriented.
Front lobby
Theatre
Sunrise
Turn down service every night.
Stayed 5 nights in Feb 2026

8/10 Good

Francisco

Stayed 3 nights in Feb 2026

10/10 Excellent

MANDEEP

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, modern resort with spacious, clean rooms and amazing views. The food was tasty with good variety, the pools were fantastic, and the staff were friendly and helpful throughout our stay.
Stayed 4 nights in Feb 2026

10/10 Excellent

russell alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, it could not have been better
Stayed 7 nights in Feb 2026

8/10 Good

chelsea, lancaster

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room. Breakfast buffet wasn’t good, not a lot of options. Restaurants we tried were very good. We had an overall great stay
Stayed 5 nights in Feb 2026

10/10 Excellent

Usman

Great new resort. A bit pricey
Stayed 3 nights in Jan 2026

10/10 Excellent

Sukhjinder

Stayed 3 nights in Feb 2026

10/10 Excellent

EUN SIK, NORTHBROOK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and clean room
Stayed 4 nights in Feb 2026

10/10 Excellent

Roxana Salazar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We love the Ava hotel. We just have an amazing experince .
Stayed 7 nights in Jan 2026

8/10 Good

Joce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, with an amazing view. I didn’t love the large building, everything indoor concept, it lacked the Caribbean vibe. Food was great, restaurants for dinner were good, didn’t really stand out, drinks were good and staff was nice
Stayed 4 nights in Feb 2026

10/10 Excellent

Maria

Stayed 5 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

8/10 Good

Brenda

Stayed 7 nights in Jan 2026

10/10 Excellent

Kenia

Stayed 3 nights in Jan 2026

10/10 Excellent

Randy

Stayed 3 nights in Jan 2026