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Heron's Landing Hotel

2.5 star property

Photo gallery for Heron's Landing Hotel

Land view from property
Exterior detail
Family Penthouse, 2 Bedrooms, Ocean View | View from room
Family Penthouse, 2 Bedrooms, Ocean View | Living room
Family Penthouse, 2 Bedrooms, Ocean View | Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room

Explore the area

View map
492 South Island Highway, Campbell River, BC, V9W 1A5
  • Place, Campbell River Museum
    ‪3 min drive‬
  • Place, Torii Gate
    ‪3 min drive‬
  • Place, Maritime Heritage Centre
    ‪3 min drive‬
  • Airport, Campbell River, BC (YBL)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, free WiFi, bed sheets

Standard Room, 1 King Bed

8.4 out of 10
Very good
(59 reviews)
  • 36 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Suite, 1 Bedroom

Basic Suite, 1 Bedroom

Basic Suite, 1 Bedroom

7.8 out of 10
Good
(18 reviews)
  • 56 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Basic Single Room, 2 Single Beds

Basic Single Room, 2 Single Beds | View from room

Basic Single Room, 2 Single Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Penthouse, 2 Bedrooms, Ocean View

Family Penthouse, 2 Bedrooms, Ocean View | View from room

Family Penthouse, 2 Bedrooms, Ocean View

8.4 out of 10
Very good
(9 reviews)
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Superior Suite, Air conditioning, Ocean View

Superior Suite, Air conditioning, Ocean View | In-room dining

Superior Suite, Air conditioning, Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Economy Room

Pillow-top beds, free WiFi, bed sheets

Economy Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Comfort Suite, Air conditioning, Ocean View

Comfort Suite, Air conditioning, Ocean View

Comfort Suite, Air conditioning, Ocean View

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the area

Campbell River

When you stay at Heron's Landing Hotel in Campbell River, you'll be by the ocean, within a 5-minute drive of Torii Gate and Campbell River Museum. .This beach hotel is 1.5 mi (2.4 km) from Maritime Heritage Centre and 1.7 mi (2.7 km) from Discovery Passage Aquarium.

What's nearby

  • Campbell River Museum - 3 min drive - 2.3 km
  • Torii Gate - 3 min drive - 2.3 km
  • Maritime Heritage Centre - 3 min drive - 2.7 km
  • Elk Falls Provincial Park - 11 min drive - 9.8 km
  • Mount Washington Alpine Resort - 42 min drive - 61.7 km

Getting around

  • Campbell River, BC (YBL) - 11 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Fifty Parallel Tap and Grill - ‬2 min walk
  • ‪A&W Restaurant - ‬4 min drive
  • ‪7-Eleven - ‬4 min drive

About this property

Heron's Landing Hotel

Suburban hotel with free breakfast and a 24-hour front desk
Heron's Landing Hotel offers 30 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply).

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 30 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary self-serve breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 9 PM can use the exterior buzzer for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Heron's Landing Campbell River
Heron's Landing Hotel
Heron's Landing Hotel Campbell River
Heron's nding Campbell River
Heron's Landing Hotel Hotel
Heron's Landing Hotel Campbell River
Heron's Landing Hotel Hotel Campbell River

Heron's Landing Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 401 out of 979 reviews
Rating 8 - Good. 375 out of 979 reviews
Rating 6 - Okay. 127 out of 979 reviews
Rating 4 - Poor. 36 out of 979 reviews
Rating 2 - Terrible. 40 out of 979 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Simon

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Pascale

Stayed 1 night in Sep 2025

4/10 Poor

Penny

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We had a lovely view of the ocean. There was no room service because you had to ask for it. And we didn't know that, and they only have one poor girl working her tail off.
Stayed 2 nights in Sep 2025

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, room comfort
Front desk was very good Room was large but dated Covered parking was a nice bonus Hotel is dated but has great location
Stayed 1 night in Sep 2025

8/10 Good

Margaret

A great suite for 4 people. Very spacious and well equipped. Does need some attention to maintenance- some chairs were broken, dishwasher wasn’t secured.
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service
Not a modern hotel but wonderfully spotlessly clean, spacious and very comfortable suites with a relaxed feel. Add to this the friendly and kind staff and this somewhat tired hotel is an excellent place to base yourself when visiting Campbell River. And boy what a wonderful view right across from the Discovery Passage - bring your binoculars!
Stayed 4 nights in Sep 2025

8/10 Good

Darryl

Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Clint

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good breakfast. Staff were great.
Stayed 1 night in Sep 2025

4/10 Poor

joanna

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and run down. Needs lots of work. Could hear the people talking next door. Carpets are extremely dirty in the hallways. Dirty seat cushioning in the breakfast room. There was no shampoo and body wash in the bathroom. The staff were really nice. We were able to check in at 1:30 am.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was suite. hot breakfast and complimentary laundry
Stayed 1 night in Sep 2025

4/10 Poor

Sav

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was dirty but staff Nikki was great
Stayed 1 night in Aug 2025

6/10 Okay

Josee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms are dated, but clean. Balcony did not feel safe, facing cedars and wild blackberries. No view. Budget friendly
Stayed 2 nights in Sep 2025

8/10 Good

James

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Renee, Calgary

Travelled with partner
Liked: Cleanliness, staff & service
Excellent service. Staff member went over and above to accommodate my partner who had limited mobility. Hotel carpet and furnishing are old but clean and functional. Rooms are not soundproofed and able to hear conversations in the room next door.
Stayed 1 night in Sep 2025

8/10 Good

Al

Liked: Staff & service, amenities
It's a bit of a stretch to call this a boutique hotel. The entire suite needs renovating, not only to update the tired old look but a few things were in poor repair.
Stayed 2 nights in Sep 2025

8/10 Good

Sherrie-Lynne

Little parking for the amount of rooms. Space great.
Stayed 4 nights in Sep 2025

4/10 Poor

Eric

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Cleanliness

Hotel very old, which we knew. But carpets in hallways very stained. Hotel smelled musty, maybe even moldy. Lack of security and hard to find someone at the front desk.
Stayed 2 nights in Sep 2025

6/10 Okay

Pat

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I wanted to like this hotel but found it in need of updating, carpets old, room needed painting and major cleaning. No A/C, just a noisy fan on a warm September evening. Our toilet broke and it wasn’t repaired until the evening, even though we reported it in the morning. We stayed 2 nights and no one came in the room to give clean towels the second day, we had to ask for them. The staff are trying their best but can only do so much. The breakfast was ok, all we needed.
Stayed 2 nights in Sep 2025

6/10 Okay

Karolyn

Disliked: Staff & service
Loud partying well into the morning, right next door.
Stayed 1 night in Sep 2025

6/10 Okay

Tanya

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Christa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was an interesting property. But the plumbing in the bathroom needs to be updated - the toilet ran almost constantly. We stayed in a 2 twin bed room.
Stayed 1 night in Sep 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
Unwelcome environment
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
staff are always great , my dog was comfy not nervous or barking
Stayed 2 nights in Aug 2025