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Doubletree by Hilton Campbell - Pruneyard Plaza

4.0 star property

Photo gallery for Doubletree by Hilton Campbell - Pruneyard Plaza

Breakfast and dinner served, American cuisine
Lobby
Terrace/patio
Premium bedding, down duvets, in-room safe, blackout curtains
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast available
  • Housekeeping
  • Bar
  • Room service

Explore the area

View map
1995 S Bascom Ave, Campbell, CA, 95008
  • Place, The Pruneyard Shopping Center
    ‪3 min walk‬
  • Place, eBay Inc. Headquarters
    ‪8 min walk‬
  • Place, Orchid Beauty & Spa
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

9.6 out of 10
Exceptional
(64 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, blackout curtains

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Room, 2 Queen Beds (Hearing)

Room, 2 Queen Beds (Hearing)

8.8 out of 10
Excellent
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Fitness Room)

Room, 1 King Bed (Fitness Room)

Room, 1 King Bed (Fitness Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Bathtub

Premium bedding, down duvets, in-room safe, blackout curtains

Classic Room, 2 Queen Beds, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchen, Poolside

Room, 2 Queen Beds, Kitchen, Poolside

Room, 2 Queen Beds, Kitchen, Poolside

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Campbell

When you stay at Doubletree by Hilton Campbell - Pruneyard Plaza in Campbell, you'll be connected to a shopping center, a 5-minute drive from Westfield Valley Fair Shopping Mall and 5 minutes from Santana Row Shopping Center. .This hotel is 3.4 mi (5.4 km) from Winchester Mystery House and 4.1 mi (6.6 km) from SAP Center at San Jose.

What's nearby

  • The Pruneyard Shopping Center - 3 min walk - 0.3 km
  • eBay Inc. Headquarters - 8 min walk - 0.7 km
  • Ainsley House - 13 min walk - 1.1 km
  • Orchid Beauty & Spa - 16 min walk - 1.4 km
  • SAP Center at San Jose - 6 min drive - 11.8 km

Getting around

  • Tamien Station (Caltrain) - 7 min drive
  • Hamilton Station - 9 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 12 min drive

Restaurants

  • ‪Philz Coffee - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Barefoot Coffee - ‬1 min walk
  • ‪Orchard City Kitchen - ‬5 min walk
  • ‪Taco Bravo - ‬3 min walk

About this property

Doubletree by Hilton Campbell - Pruneyard Plaza

Hotel connected to a shopping center in Campbell with free parking
Doubletree by Hilton Campbell - Pruneyard Plaza offers 169 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Campbell hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 169 guestrooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at PY Kitchen + Wine Garden, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Breakfast is available daily for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Campbell? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Breakfast is available for a surcharge each morning.
PY Kitchen + Wine Garden - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PY Kitchen + Wine Garden

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - March 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Campbell Pruneyard Plaza
Doubletree Hilton Pruneyard
Doubletree Hilton Pruneyard Hotel
Doubletree Hilton Pruneyard Hotel Campbell Plaza
Doubletree Pruneyard
Hilton Pruneyard
Pruneyard Doubletree
Pruneyard Hilton
Doubletree Hilton Campbell Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel
Doubletree by Hilton Campbell - Pruneyard Plaza Campbell
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel Campbell

Doubletree by Hilton Campbell - Pruneyard Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charlene

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay-Beware, the Breakfast NOT Complimentary

The hotel is clean, well located and the service was good. My only complaint is that the breakfast, which was a little more than a continental breakfast, was not complimentary, like so many other hotels of the same type. We were planning on having breakfast elsewhere with our kids, so we only had coffee and a couple hard boiled eggs, thinking it was complimentary. They charged us $25/pp. Had we known, we would’ve not eaten any of it. The other thing that was off-putting was that our room was ready at 11:30, but they wanted to charge us a fee of $25 to check-in early, even though noon was the regular check-in time.
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk unfriendly
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and made us feel right at home! The cookies were the best every night, always warm! We loved being walking distance to so many good restaurants as well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in the Pruneyard and has so many food options. Walkable to restaurants and shopping.
Stayed 2 nights in Sep 2025

2/10 Terrible

Audrey

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and nice. The only thing that could be improved is the parking situation.
Stayed 4 nights in Aug 2025

8/10 Good

Dr. Kevan, Santa Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Stayed 1 night in Aug 2025

6/10 Okay

Jeanne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

william

Liked: Property conditions & facilities
It was nice
Stayed 1 night in Aug 2025

8/10 Good

Valery Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how family friendly it was. I was not able to enjoy the pool that much because it was dirty at times.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional! Thank you!
Stayed 2 nights in Aug 2025

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double your pleasure

Nice stay. Clean, relatively quiet. Pruneyard location provides a nice place to walk. Comfortable bedding. Walk in shower provides enough room to move around. Toilet placement bangs in to the door when you open it. Overall good place, would stay again. Friendly front staff.
Stayed 2 nights in Aug 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very cleanly and a good price for what you get. It came with a small gym and pool which were also pretty nice. Our room was spacious. We were overlooking a dumpster or something like that which is why I think we paid a little less, but we didn't care much for the view. Everything about our room was good for the most part except for the fact that it doesn't come with a microwave. I would give this place 5 stars, but when we booked through Expedia, we paid an extra like $20 for insurance and also the "free" breakfast. When my boyfriend and I actually sat down and ate the breakfast, the employee at the continental breakfast gave us a bill for $50 ($25/person). We didn't say anything about it, because we didn't want to be like one of those people, but I thought that was just weird since it did say we paid for the free breakfast when we booked.
Stayed 1 night in Aug 2025

6/10 Okay

brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The reason I gave it three stars is because I feel you pay this much for the room, breakfast should be included. For sure, not the ridiculous cost they charge. It's no different than any free hotel breakfast. Make your own waffle machine, etc. For $25!!!! You can choose the cold breakfast for $15 which included a bowl of cereal, hard boiled eggs and yogurt. It'd be cheaper to walk over to their little store in the hotel and buy it. It was ridiculous to me. I've been in hotels that didn't have free breakfast. But then it was a restaurant. Not the same Continental breakfast that everybody else include. I would consider staying there again, but I sure will never make the mistake of going there for breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pedro, SANTA ROSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming guest services were very kind absolutely wonderful stay will be staying here more often when it calls for
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Stayed 1 night in Aug 2025

10/10 Excellent

Lali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite nice overall
Stayed 1 night in Aug 2025

10/10 Excellent

KIM LOAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good area to go around Campbell
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth, Los Angeles

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie

Stayed 1 night in Aug 2025

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025