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SureStay by Best Western Camp Verde

2.5 star property

Photo gallery for SureStay by Best Western Camp Verde

Premium bedding, desk, laptop workspace, iron/ironing board
Bar (on property)
Lobby
Free breakfast
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
1550 W Highway 260, Camp Verde, AZ, 86322-7011
  • Place, Montezuma Well National Monument
    ‪3 min walk‬
  • Place, Cliff Castle Casino
    ‪4 min drive‬
  • Place, Out of Africa Wildlife Park
    ‪7 min drive‬
  • Airport, Prescott, AZ (PRC-Prescott Municipal)
    ‪62 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property grounds
Days Inn by Wyndham Camp Verde Arizona
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.3 out of 5, Excellent, 1,001 reviews
The price is AU$171
includes taxes & fees
6 Nov - 7 Nov
Days Inn by Wyndham Camp Verde Arizona

About the area

Camp Verde

Located in Camp Verde, SureStay by Best Western Camp Verde is in the mountains, a 4-minute walk from Montezuma Well National Monument and within a 5-minute drive of Verde Valley Archaeology Center and Museum. .This hotel is 18.2 mi (29.3 km) from Verde Canyon Railroad and 19.3 mi (31 km) from Sedona Golf Resort.

What's nearby

  • Montezuma Well National Monument - 3 min walk - 0.3 km
  • Cliff Castle Casino - 4 min drive - 5.6 km
  • Fort Verde Park State Historic Park - 4 min drive - 3.8 km
  • Out of Africa Wildlife Park - 7 min drive - 6.8 km
  • Montezuma Castle National Monument - 10 min drive - 7.9 km

Getting around

  • Cottonwood, AZ (CTW) - 24 min drive

Restaurants

  • ‪Maverik Adventure's First Stop - ‬3 min drive
  • ‪Johnny Rockets - ‬5 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Starbucks - ‬4 min walk
  • ‪Dairy Queen - ‬2 min walk

About this property

SureStay by Best Western Camp Verde

Hotel in Camp Verde with free breakfast and a 24-hour front desk
SureStay by Best Western Camp Verde offers 46 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Make yourself at home in one of the 46 air-conditioned rooms featuring microwaves and LED televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
This smoke-free hotel was built in 1995.
Grab a bite from the grocery/convenience store serving guests of SureStay by Best Western Camp Verde. A complimentary breakfast is included.
Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1995
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per day, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Copper Hotel, Surestay Collection By Best Western Hotel
The Copper Hotel, Surestay Collection By Best Western Camp Verde

SureStay by Best Western Camp Verde Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 194 reviews
Rating 8 - Good. 43 out of 194 reviews
Rating 6 - Okay. 42 out of 194 reviews
Rating 4 - Poor. 10 out of 194 reviews
Rating 2 - Terrible. 20 out of 194 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay, free breakfast and coffee, great knowledgeable staff and helpful
Welcome 🙏
Stayed 1 night in Jul 2025

2/10 Terrible

Randi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room. Uncomfortable bed. Water is slimy in shower. felt gross when leaving
Stayed 1 night in Jul 2025

8/10 Good

Rose

Stayed 1 night in Jun 2025

10/10 Excellent

richard

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very quite and pleasant place to stay ...and the indoor pool was amazing
Stayed 2 nights in Jul 2025

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything's was great clean rooms. The pool was closed while we were there. But Everything else was good coffee and donut and bagels in the morning was good.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Jun 2025

8/10 Good

Robert

Stayed 1 night in Jun 2025

6/10 Okay

Kay

Disliked: Property conditions & facilities
The staff was very friendly and helpful. The property was old and looked it. The Wifi only worked near the lobby, so I couldn't work on my computer in my room. That was a big problem.
Stayed 2 nights in May 2025

10/10 Excellent

Lucinda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and caring and kind, the hotel was beautiful, clean, and very well kept !
Stayed 1 night in May 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Amenities
The room was very clean. The sheets were very white. Everything was perfect. I do recommend.
Stayed 1 night in May 2025

10/10 Excellent

Taralyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well kept.
Stayed 1 night in May 2025

6/10 Okay

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel policies are somewhat ridiculous and the price you pay for this hotel is well beyond the quality. I have stayed at Motel 6’s with the same quality for better prices.
Stayed 1 night in May 2025

10/10 Excellent

Samuel

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here, unless you have no other options

Garbage management. Not willing to help and have strong lack of customer service. We had to cancel last minute due to an unforeseen issue. Hotels.com stated it’s all up to the hotel for any refunds, hotel stated you have to go through hotels.com. A lot of back and forth. Additionally, both the hotel and hotels.com cited strict cancellation policies, which to their credit is plainly listed. Please understand that all hotels have discretion to cancel a reservation or not. Even if it goes against the stated policies. I had two nights booked and originally they stated the full two nights for both rooms will be charged the full price. After multiple conversations between me and them, me and hotels.com, and them and hotels.com the management informed me that they could cancel/change the reservation for at least the second night. Charged only for the first night. For over an hour on the phone, they both stated that there is nothing that can be done. No mention of changing the reservation to avoid the full charge. They had plenty of opportunity to mention this up front. Just like most hotels, there are policies in place to avoid empty rooms when they could be fully booked. But based on the conversations, they were willing to hide any possible options to ensure the full amount is charged. The Copper Hotel is not a place to stay. They are willing to lie to you.
Stayed 2 nights in Apr 2025

4/10 Poor

Shelley

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Working on upgrading property but not quite there.
Stayed 1 night in Apr 2025

4/10 Poor

Roxana

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

kevin

Disliked: Property conditions & facilities
Pool wasn’t working
Stayed 6 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location fit our need perfectly . Great staff
Stayed 1 night in Apr 2025

2/10 Terrible

Hadi

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My stay at The Copper Hotel, SureStay Collection by Best Western in Camp Verde, AZ, was nothing short of a nightmare. This property has issues that make it not just uncomfortable but downright unsafe, Accessing the second floor requires climbing steep steps—14 from one side of the building and 21 from another—without any flat resting areas. While I’m not certain about Arizona’s building codes, this design seems to violate regulations in many U.S. states and poses a significant hazard. The hotel’s condition is unacceptable. The office furniture and the interior—including the rooms—was outdated and unclean. Worst of all, the building allows unauthorized access through a second entryway. Noise was constant throughout the night, coming from neighboring rooms, the refrigerator, and plumbing. Around 3:00 AM, I was awakened by someone persistently knocking on a nearby door—at least eight times. When I opened my door to investigate, I noticed a young girl wandering the hallway. Disturbances continued with loud partying from other rooms. The staff added to the unpleasant experience. The morning front desk attendant was dishonest, shortchanging me by $3 during a transaction. Adding insult to injury, I checked into another hotel the following day, which was cleaner, more modern, and charged nearly half the price of The Copper Hotel. Overall, I urge federal and state agencies to inspect this property and consider enforcing a demolition order.
Stayed 1 night in Apr 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personable and friendly welcome

The clerk who checked us in was very personable and pleasant. Had suggestion for eating out, and offered to help us with luggage.
Stayed 1 night in Apr 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

sheryl, Maple Ridge

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For one night it was ok. Nice staff and service. Some repairs need to be done, stubbed toe on tile in bathroom where transition was missing from floor. Hair in tub. Beds worn.
Stayed 1 night in Apr 2025

6/10 Okay

Timothy, Tucson

Stayed 1 night in Mar 2025

2/10 Terrible

Justice

Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
They advertised having indoor heated pool, and jacu, but neither were accessible. That was the main reason for my stay.
Stayed 1 night in Mar 2025