My stay at this hotel was terrible. The elevator was not working, which already made the experience unpleasant. On top of that, I accidentally left two pieces of clothing in the room (a pajama top and a Nike sweatshirt). I called the hotel four times, and no one could give me a clear answer. After much insistence, only the pajama was returned, while the Nike sweatshirt was never found, even though I know they were left together in the same spot.
This shows that staff are not reliable when it comes to guests' personal belongings.
Customer service was extremely poor, and I do not recommend this hotel at all.