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New Palace Hotel

2.5 star property

Photo gallery for New Palace Hotel

Flat-screen TV
Single Room
Reception
Reception
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
17 Soliman El-Halaby, Cairo
  • Place, Talaat Harb Street
    ‪1 min walk‬
  • Place, Egyptian Museum
    ‪15 min walk‬
  • Place, Tahrir Square
    ‪17 min walk‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪30 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About the area

Cairo

Located in Cairo (Downtown Cairo), New Palace Hotel is within a 5-minute drive of Tahrir Square and Egyptian Museum. .This hotel is 1.7 mi (2.7 km) from Khan el-Khalili and 2.3 mi (3.7 km) from Cairo Tower.

What's nearby

  • Talaat Harb Street - 1 min walk - 0.1 km
  • Midan Talaat Harb - 14 min walk - 1.2 km
  • Egyptian Museum - 15 min walk - 1.3 km
  • Tahrir Square - 17 min walk - 1.5 km
  • Khan el-Khalili - 5 min drive - 2.7 km

Getting around

  • Orabi Station - 4 min walk
  • Cairo Ramses Station - 14 min walk
  • Cairo Intl. Airport (CAI) - 36 min drive

Restaurants

  • ‪Koueider | قويدر - ‬6 min walk
  • ‪Al Americaine | الأمريكين - ‬5 min walk
  • ‪Al Americaine | الأمريكين - ‬5 min walk
  • ‪La Chesa - ‬6 min walk
  • ‪Carlton Hotel Roof Terrace | شرفة سطح كارلتون - ‬4 min walk

About this property

New Palace Hotel

New Palace Hotel offers 32 accommodations with air conditioning. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 32 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.
New Palace Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

New Palace Hotel Cairo

New Palace Cairo

New Palace Hotel Hotel

New Palace Hotel Cairo

New Palace Hotel Hotel Cairo

New Palace Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 7 out of 38 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Youssef Adel kamal

Stayed 1 night in Jan 2026

2/10 Terrible

Moustafa

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 16 nights in Jul 2025

2/10 Terrible

Esteban Alonso Munoz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was not anything liked the one in the add. Place was super difficult to find, no locals knew about it. Once we arrived the place was dirty, old, unsafe, the shower had to curtain at all. Worst experience ever and Expedia did nothing.
Stayed 8 nights in Dec 2024

8/10 Good

Dudhela

Disliked: Property conditions & facilities

Very close to the markets in Cairo!

We had not stayed a night in the room but good for money what they are charging. Location in the heart of Cairo. All markets are very close to this property. We can go by walk without any problems. The hotel starts from 6th floor but the rest of the building is like a Zombie building!! No one moves around and it's an old building but good condition. Cleanliness we can give 4 out of 10. Staff was very nice & helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Travelled with group
Liked: Staff & service, amenities
Mr. Ahmed took good care of us and set up an excellent itinerary whereby everyday, there was something to do. Highly recommend his service to anyone that is travelling to Egypt. Will be back
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Julianne, Mosman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot to stay and fabulous help with assistance in booking trains, tours, trips etc.
Stayed 3 nights in Sep 2023

4/10 Poor

James H

Stayed 2 nights in Sep 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been lucky to travel to several wonderful locations around the world on an economy budget, and after staying at New Palace Hotel for the past week I can truly say that this was one of the best experiences I have ever had anywhere! The staff here are very friendly and helpful, the rooms are comfortable with good TV, frig, Wifi, etc, the roof top cafe and housekeeping are very good, etc. The hotel is centrally located in downtown Cairo, and the staff are great with helping arrange tours and transportation. The experience at New Palace Hotel truly helped make my visit to Egypt a wonderful journey to this beautiful historic area of the world!

2/10 Terrible

Abow

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

MOHAMED, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays i ever had in cairo. Very clean ans helpful staff
Stayed 1 night in Aug 2022

2/10 Terrible

Tamer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible stay

very bad experience, very bad location
Stayed 1 night in Aug 2022

8/10 Good

Matthew

Liked: Staff & service
Stayed 6 nights in Nov 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

Majid

Stayed 2 nights in Oct 2019

6/10 Okay

Hemant

Disliked: Cleanliness, property conditions & facilities

Average, at best

The main positive for this hotel is its proximity to the centre of Cairo. The room itself is ok however the bathroom leaves much to be desired. Much of it needs to be torn down and rebuilt. On the plus side, the maintenance guy was very quick to fix up what seemed to be a bathroom that was older than Tutankhamen himself.
Stayed 3 nights in Oct 2019

2/10 Terrible

Bibi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay there after checking in. It was dark and unclean. The room was moldy and I gave asthma. The bathroom was wet. The pillow cases looked dirty. The breakfast area looked disgusting, not for humans. The room did not have a window or a phone. The towel rolled up and placed on the bed was small and worn. It was a terrible experience. I need a refund for the full three days.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Ok stay on a budget

Our stay was not very pleasant. The first room we had, there was no hot water. They then switched us to another room which had hot water for 2 minutes, then it needs to “recharge” for half an hour for another 2 minutes. The toilet barely flushed and requires couple of flushes for it to actually work. The place was very worn down, things were falling apart. Overall it was an “ok” experience, nothing to praise about.
Stayed 2 nights in Dec 2018

2/10 Terrible

Hélène

Stayed 4 nights in Dec 2024

10/10 Excellent

Deyab Mohamed Abdelaziz abdelraouf

Liked: Property conditions & facilities
Bien
Stayed 1 night in Sep 2024

10/10 Excellent

Wajeh M K

Liked: Cleanliness, property conditions & facilities
Super perfect
Stayed 10 nights in Jul 2024

10/10 Excellent

Wajeh M K

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 6 nights in Jul 2024

8/10 Good

Emad

Travelled with family
Liked: Cleanliness
Var bra och bekväm
Stayed 1 night in Jun 2024

4/10 Poor

Amien

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024