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Cleo Lake Kivu Hotel

4.0 star property

Photo gallery for Cleo Lake Kivu Hotel

Exterior
Sauna, steam room, body treatments, aromatherapy, hot stone massages
Exterior
Exterior
Deluxe Suite

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Cleo Lake Kivu, Bwishyura, Western Province
  • Place, Museum of Environment
    ‪4 min drive‬
  • Place, Les Chutes de Ndaba
    ‪28 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Lake view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Apartment

Junior Apartment

Junior Apartment

  • Lake view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Presidential Villa

Presidential Villa

Presidential Villa

  • Lake view
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds
  • Free Wi-Fi

Similar properties

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Umutuzo Lodge Kivu Lake
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  • On private beach
  • Pool
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 7 reviews
The price is AU$166
includes taxes & fees
25 May - 26 May
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About the area

Kibuye

With a stay at Cleo Lake Kivu Hotel in Bwishyura, you'll be a 1-minute walk from Kivu Lake and 15 minutes by foot from Museum of Environment. .This spa hotel is 18.4 mi (29.7 km) from Les Chutes de Ndaba and 28.7 mi (46.2 km) from Nyungwe Forest National Park.

What's nearby

  • Museum of Environment - 4 min drive - 1.9 km
  • Les Chutes de Ndaba - 28 min drive - 27.6 km

Restaurants

  • ‪Assabe - ‬20 min drive
  • ‪KIVU coffee cup - ‬7 min drive
  • ‪Mutima Mwiza - ‬19 min drive
  • ‪The Right Bar - ‬6 min drive
  • ‪Kivi Coffee Cup - ‬15 min walk

About this property

Cleo Lake Kivu Hotel

Cleo Lake Kivu Hotel offers 18 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate dining areas. Memory foam beds feature premium bedding. A pillow menu is available. 60-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Bwishyura hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, C & C Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 18 air-conditioned rooms featuring Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11:00 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:00 AM.
Cleo Lake Kivu Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Chef service
  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Cleo Lake Kivu Hotel Hotel

Cleo Lake Kivu Hotel Bwishyura

Cleo Lake Kivu Hotel Hotel Bwishyura

Cleo Lake Kivu Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Celia

Stayed 2 nights in Mar 2026

10/10 Excellent

Laura

Stayed 1 night in Mar 2026

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!
Stayed 1 night in Apr 2024

10/10 Excellent

Martin, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the lake. Awesome staff. You genuinely feel pampered.
Stayed 1 night in Oct 2023

10/10 Excellent

Dobbie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was flawless the staff Remy, Patrick , Deborah, and Eric everyone that works there was amazing and very attentive to making my experience one I will never forget. I will most certainly be returning to stay here again and would recommend to anyone to book a stay at least once.
Stayed 1 night in Oct 2023