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Watergate Hotel Butuan City

3.5 star property

Photo gallery for Watergate Hotel Butuan City

Outdoor pool
Property grounds
Reception
Suite Room
Breakfast, lunch, dinner served; local and international cuisine

Popular amenities

  • Bar
  • Spa
  • Laundry

Explore the area

Map
Jose Rosales Avenue, Doongan, Butuan, Caraga, 8600
  • Gaisano Mall
    ‪15 min walk‬
  • SM City Butuan
    ‪17 min walk‬
  • Robinsons Place Butuan
    ‪3 min drive‬
  • Butuan (BXU-Bancasi)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen

Standard Queen

Standard Queen

9.8 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Room

Suite Room

Suite Room

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$58
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includes taxes & fees
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About the area

Butuan

With a stay at Watergate Hotel Butuan City, you'll be centrally located in Butuan, just a 3-minute walk from Butuan National Museum and 6 minutes by foot from Santo Nino Diocesan Shrine. .This hotel is 0.4 mi (0.6 km) from DPWH Regional Office 13 CARAGA and 0.7 mi (1.2 km) from SM City Butuan.

What's nearby

  • Butuan National Museum - 2 min walk - 0.2 km
  • Gaisano Mall - 15 min walk - 1.3 km
  • SM City Butuan - 17 min walk - 1.4 km
  • Robinsons Place Butuan - 3 min drive - 2.3 km
  • St Joseph Cathedral - 3 min drive - 1.9 km

Getting around

  • Butuan (BXU-Bancasi) - 15 min drive

Restaurants

  • ‪Historia - ‬12 min walk
  • ‪Beatriz Food & Cafe - ‬15 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Lime and Zest Kitchen - ‬6 min walk

About this property

Watergate Hotel Butuan City

Hotel in Butuan with a 24-hour business center and spa services
Watergate Hotel Butuan City offers 53 air-conditioned accommodations with MP3 docking stations and safes. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Butuan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Make yourself at home in one of the 53 air-conditioned rooms featuring MP3 docking stations. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite massages and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at Lime and Zest, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Lime and Zest - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: PHP 295 for adults and PHP 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lime and Zest

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • MP3 dock
  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1188 per night
Cribs (infant beds) are available for PHP 150 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately PHP 295 for adults and PHP 150 for children
  • Airport shuttle fee: PHP 300 per person (one-way)
  • Crib (infant bed) fee: PHP 150 per night
  • Rollaway bed fee: PHP 1188 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Watergate Butuan City
Watergate Butuan City Butuan
Watergate Hotel Butuan City Hotel
Watergate Hotel Butuan City Butuan
Watergate Hotel Butuan City Hotel Butuan

Watergate Hotel Butuan City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 280 reviews
Rating 8 - Good. 96 out of 280 reviews
Rating 6 - Okay. 27 out of 280 reviews
Rating 4 - Poor. 11 out of 280 reviews
Rating 2 - Terrible. 12 out of 280 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Winkler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and well managed
Stayed 1 night in Apr 2025

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Nora, Columbia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
This place is okay. A bit noisy since our room was around the swimming pool. It needs more boarding the night we were there had a party and they were noisy until I fell asleep. I also requested an additional sheet to use as blankets. But they said it’s an additional charge. We booked 2 rooms. One with 2 twins and the other with Queen bed they called matrimonial. The bed were set with fitted sheet, 2 pillows and a comforter. I ask for a flat sheet since even with AC the temperature inside the room is a humid and a bit warm. Comfort is the main reason I rated this 3 stars.
Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice visit in Butuan

Probably the nicest place in Butuan. Highly recommend staying here if you visit Butuan. Closest to American comfort you will find. They took very good care of us!
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people work here

Staff was extremely helpful in everything we needed and asked for. I love the Watergate
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok loved the breakfast and pool and their shower!
Stayed 1 night in Mar 2025

8/10 Good

joe

Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great as always.

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very responsive and respectful. The food was great and served atmosphere.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot to stop after a long flight.
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and I really like the property. My only dislike is the room smelled musty.
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Jan 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay and the staff are very friendly ..
Stayed 9 nights in Jan 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I like the free breakfast and the cleanliness of the hotel. We also like the friendly employees. We enjoy the private parking lot where the taxis can pick us up and drop us off at the front door. One of the things needing improvement is the attention to service in the restaurant.
Stayed 3 nights in Jan 2025

8/10 Good

ADAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel. Breakfast was great. Only complaint is no elevator even though its only two levels.
Stayed 1 night in Dec 2024

10/10 Excellent

SHINICHIRO, Tokyo

Travelled with family and small children
Liked: Amenities
I always use it when I go to Butuan.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Amenities
The hotel is very clean. The staff is excellent. The morning breakfast is Wonderful.
Stayed 5 nights in Dec 2024

8/10 Good

Riley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is nice. A little expensive for the area. Breakfast was okay. They are remodeling some of the property so space in the dining area was limited.
Stayed 1 night in Nov 2024

8/10 Good

Johnny

Liked: Cleanliness, amenities
Nothing
Stayed 1 night in Nov 2024

8/10 Good

Todd

Stayed 1 night in Oct 2024

10/10 Excellent

Joonhee

Stayed 1 night in Oct 2024

10/10 Excellent

FREDDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and the room is clean.
Stayed 6 nights in Sep 2024