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Quality Inn & Suites New Castle

2.5 star property

Photo gallery for Quality Inn & Suites New Castle

In-room safe, desk, laptop workspace, blackout curtains
Fitness facility
Free daily continental breakfast
Lobby
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping

Explore the area

View map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪2 min drive‬
  • Place, Hill View Manor
    ‪4 min drive‬
  • Place, Scottish Rite Cathedral
    ‪7 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

New Castle

With a stay at Quality Inn & Suites New Castle in New Castle, you'll be within a 5-minute drive of Cascade Park and New Castle Primary Care. .This hotel is 2.4 mi (3.9 km) from Hospital Butler Memorial and 2.8 mi (4.5 km) from Immanuel Episcopal Church.

What's nearby

  • Cascade Park - 2 min drive - 2.1 km
  • Hill View Manor - 4 min drive - 5.7 km
  • New Castle Primary Care - 5 min drive - 3.2 km
  • Scottish Rite Cathedral - 7 min drive - 4.6 km
  • UPMC Jameson - 9 min drive - 6.0 km

Getting around

  • Youngstown, OH (YNG-Youngstown - Warren Regional) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Hugger Mugger - ‬3 min drive
  • ‪VentiSei Winery - ‬4 min drive
  • ‪Mr Pizza - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Quality Inn & Suites New Castle

Hotel in New Castle with free breakfast and a fitness center
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Quality Inn & Suites New Castle. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 415 out of 824 reviews
Rating 8 - Good. 250 out of 824 reviews
Rating 6 - Okay. 94 out of 824 reviews
Rating 4 - Poor. 28 out of 824 reviews
Rating 2 - Terrible. 37 out of 824 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Del

Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness
The room was quiet and the staff was so friendly and helpful. It needs some updating but was very clean
Stayed 2 nights in Aug 2025

6/10 Okay

Liviu

Stayed 4 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They understand hospitality.

I'd made an error in my reservation, and I was at the end of my rope having not slept in 24 hours. Front desk staff figured out what the error was and helped me to correct it, got me a room, and made sure it was quiet. Next day they remembered and asked after me. staff at this hotel _understand_ hospitality. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Grocery store was very close by within walking distance and mays donuts were in driving distance and they had excellent donuts for the trip home. Breakfast at the hotel left nothing to be desired. Hotel staff were wonderful.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Sara

Stayed 1 night in Apr 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Daniel

Business traveller, Travelled with partner
Liked: Amenities
A good value.
Stayed 3 nights in Aug 2025

8/10 Good

RoseAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
An older property that achieves above their rating level. Small breakfast area but run very well. Limited selection, but again, clean, hot food was hot, nothing ever ran out. Rooms are not fancy, but clean, and well made. Nice, helpful staff. Could use a bit of landscaping. Overall, exceeded expectations. I would stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

SOJUNG

Travelled with partner
Liked: Staff & service, amenities
숙소 괜찮아요
Stayed 4 nights in Jul 2025

8/10 Good

Somdev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with family, Travelled with pets, Travelled with partner
Liked: Amenities
Holly is absolutely amazing! She is so kind hearted an sweet an always goes out of her way to make sure you’re having an amazing stay! ❤️
Stayed 5 nights in Jul 2025

8/10 Good

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Stacey

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

It was a nice place to stay for the night. I would stay there again
Stayed 1 night in Jul 2025

8/10 Good

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was adequate. The hotel itself felt old and worn out, the bathroom in particular doesn't seem to have been updated in the last 20 years and the fan was extraordinarily loud. The service was extremely friendly. Breakfast was very crowded and the staff seemed to struggle to keep fresh food coming in the very small breakfast area. Everything was very clean, it just felt like the building needs some updates and repairs.
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Staff was super friendly and helpful. Breakfast was decent.
Stayed 5 nights in Jul 2025

10/10 Excellent

Edward

Stayed 4 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is minutes from everything you need for a weekend stay and there were quite a few things locally to do in your down time
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price

The hotel was clean, service was very friendly, and the rooms were comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025