Crowne Plaza Springfield by IHG

3.5 star property

Photo gallery for Crowne Plaza Springfield by IHG

Meeting facility
Meeting facility
Cooked-to-order breakfast for a fee
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Free airport shuttle
  • Pool
  • Room service

Explore the area

View map
3000 S Dirksen Pkwy, Springfield, IL, 62703
  • Place, University of Illinois at Springfield
    ‪4 min drive‬
  • Place, Lincoln Home National Historic Site
    ‪7 min drive‬
  • Place, Abraham Lincoln Presidential Library and Museum
    ‪8 min drive‬
  • Airport, Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪13 min drive‬

Room options

Junior Suite

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(34 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible (Communications)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(65 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Springfield

When you stay at Crowne Plaza Springfield by IHG in Springfield, you'll be within a 10-minute drive of Washington Park Botanical Gardens and Adams Wildlife Sanctuary. .This hotel is 3 mi (4.8 km) from University of Illinois at Springfield and 4 mi (6.4 km) from Elijah Iles House.

What's nearby

  • University of Illinois at Springfield - 4 min drive - 4.8 km
  • Lincoln Home National Historic Site - 7 min drive - 7.3 km
  • St. John's Hospital - 7 min drive - 7.3 km
  • Abraham Lincoln Presidential Library and Museum - 8 min drive - 7.6 km
  • Illinois State Capitol - 8 min drive - 8.0 km

Getting around

  • Springfield Station - 15 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital) - 20 min drive

Restaurants

  • ‪Elks Lodge #158 - ‬5 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪Breakfast @ Hgi - ‬5 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Crowne Plaza Springfield by IHG

Hotel in Springfield with airport shuttle service and a fitness center
Crowne Plaza Springfield by IHG offers 288 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 288 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab lunch at Long 9 Restaurant, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Springfield? This hotel has 70622 square feet (6561 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.
Cooked-to-order breakfasts are available for a surcharge.
Long 9 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.
Long 9 Bar and Grill - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Long 9 Bar and Grill
  • Long 9 Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (70,622 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel

Reviews

Crowne Plaza Springfield by IHG Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 519 out of 1006 reviews
Rating 8 - Good. 200 out of 1006 reviews
Rating 6 - Okay. 131 out of 1006 reviews
Rating 4 - Poor. 80 out of 1006 reviews
Rating 2 - Terrible. 76 out of 1006 reviews

Reviews

6/10 Okay

Todd, Lima

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
When I tried checking out and asked for a receipt. She told me since I didn’t book directly through them and used a 3rd party (Expedia). She could not and would not give a receipt. I have to ask Expedia for it. Was very rude about it too.
Stayed 1 night in Aug 2025

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Sara

Stayed 1 night in Aug 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Nicole

Stayed 1 night in Aug 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, room comfort
Was disappointed that there was no late check out. Could have been more user friendly ie restaurant menu in hotel room. The staff were very friendly. The bartender on Sat was very friendly and corrected our food order promptly. Greg and Ashley B at the restaurant were excellent servers. They were prompt and attentive.
Stayed 1 night in Aug 2025

10/10 Excellent

Kewonah

Stayed 1 night in Aug 2025

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel. Our bathroom floor was so slick we almost slipped every time we walked on it. Not sure what kinda of cleaner is used, but it’s slick.
Stayed 1 night in Aug 2025

10/10 Excellent

Tamela

Travelled with family
Liked: Cleanliness
Very clean friendly and welcoming staff
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was booked the previous night, so when I went to check in I had to wait a little bit for the room to be ready. The staff was so nice and accommodating to help me out. They made the best of a minor inconvenience.
Stayed 1 night in Aug 2025

6/10 Okay

Samantha

Travelled with family
Liked: Staff & service
Rooms were very outdated, looked dirty, pull out couch very worn down
Stayed 1 night in Aug 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, amenities
We've stayed there many times over the years. Unfortunately, one elevator and one escalator were not in service this time. Staff and were super helpful ans nice. We'll be back.
Stayed 2 nights in Aug 2025

6/10 Okay

Gloria

Travelled with family
Disliked: Property conditions & facilities
Nice rooms. We arrived at 4p for check in, no room was available. We had to wait until almost 6p to get our room and get ready for an event at 7p
Stayed 1 night in Aug 2025

2/10 Terrible

Rylee

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not ready at 4pm check in time, would not give us an estimate, did not have sheets or blankets for rooms, staff had no idea what was going on
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Liked: Staff & service, property conditions & facilities
Clean and great service
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, amenities
Older hotel. Clean with great amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

Shawnita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was beautiful inside rooms was nice and clean and staff was great.. they do have breakfast of the mornings that is $15 extra per person but is worth it.. parking is right at hotel and lots of parking also definitely will be staying again if I have the chance!
Stayed 1 night in Aug 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service
20%of Americans are over age 60. You need grab bars in shower
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Venkata Siddartha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Stayed 1 night in Jul 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for the conference I attended but not a place I would choose to stay at.
Stayed 2 nights in Jul 2025

8/10 Good

Kayla

Stayed 1 night in May 2025

10/10 Excellent

Schuyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay. The beds were extremely soft. The breakfast buffet is good, but definitely NOT worth the $18 they charge. We were fortunate to add the breakfast for $1 here. Central location.
Stayed 1 night in Jul 2025