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ERNES Hotel Alma Bukit Mertajam

2.5 star property

Photo gallery for ERNES Hotel Alma Bukit Mertajam

Minibar, in-room safe, desk, free WiFi
Exterior
Exterior
Reception
Room amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
No 32 Lorong Seri Alma Pusat Perniagaan, Seri Alma, Bukit Mertajam, Penang, 14000
  • Place, AEON Mall Bukit Mertajam
    ‪2 min drive‬
  • Place, KOMTAR
    ‪34 min drive‬
  • Place, Gurney Drive
    ‪36 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Queen Room

Minibar, in-room safe, desk, free WiFi

Standard Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room

Minibar, in-room safe, desk, free WiFi

Deluxe King Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior King Room

Superior King Room

Superior King Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior King Room

Minibar, in-room safe, desk, free WiFi

Superior King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King

Miscellaneous

Deluxe King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room

Shower, free toiletries, hair dryer, slippers

Family Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Shower, free toiletries, hair dryer, slippers

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Exterior detail
ERNES Hotel Bandar Perda
Bandar Perda
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
4.0 out of 5, Very good, 115 reviews
The price is AU$54
includes taxes & fees
13 May - 14 May
ERNES Hotel Bandar Perda

About the area

Bukit Mertajam

Located in Bukit Mertajam, ERNES Hotel Alma Bukit Mertajam is within a 5-minute drive of AEON Mall Bukit Mertajam and St. Anne's Church. .This hotel is 18.7 mi (30.1 km) from KOMTAR and 2.4 mi (3.8 km) from Bukit Badak Mati.

What's nearby

  • AEON Mall Bukit Mertajam - 2 min drive - 2.3 km
  • KOMTAR - 34 min drive - 35.4 km
  • Gurney Drive - 36 min drive - 36.9 km
  • Gurney Plaza - 38 min drive - 38.4 km
  • Penang Hill - 47 min drive - 38.0 km

Getting around

  • Penang Sentral - 25 min drive
  • Penang Intl. Airport (PEN) - 43 min drive

Restaurants

  • ‪Pusat Makanan & Minuman YMY - ‬6 min walk
  • ‪豆粒粿条汤咖啡店 - ‬6 min walk
  • ‪孙记面馆 - ‬3 min walk
  • ‪November 23 家啡 - ‬3 min walk
  • ‪Ang Ang’s Roastery - ‬1 min walk

About this property

ERNES Hotel Alma Bukit Mertajam

ERNES Hotel Alma Bukit Mertajam offers 78 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LED televisions come with satellite channels. Housekeeping is provided daily.

Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and minibars. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

E-Red Hotel Cosmo Bukit Mertajam

E-Red Hotel Cosmo

E-Red Cosmo Bukit Mertajam

E-Red Cosmo

E Red Hotel Cosmo

Ernes Alma Bukit Mertajam

ERNES Hotel Alma Bukit Mertajam Hotel

ERNES Hotel Alma Bukit Mertajam Bukit Mertajam

ERNES Hotel Alma Bukit Mertajam Hotel Bukit Mertajam

ERNES Hotel Alma Bukit Mertajam Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 74 reviews
Rating 8 - Good. 38 out of 74 reviews
Rating 6 - Okay. 16 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 4 out of 74 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Wei-Fang

Disliked: Cleanliness, staff & service, property conditions & facilities
Spent 2 nights at this strip-mall style nondescript bland & gaudy hotel used to be called 'East is Red' mainly catering ethnic Chinese clienteles. Room was spacious but everything showed well worn due to long usage. Safety box was not working and front desk staff could barely be bothered to help or explain. The hotel served my purpose well of visiting local friend who lives nearby.
Stayed 2 nights in Oct 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

MOHD ZAMRI

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Collins

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Zowie

Travelled with family
Liked: Cleanliness, staff & service

Ok experience

So-so stay... Everything was great but not incredible... Acceptable with the price...
Stayed 1 night in Dec 2020

10/10 Excellent

Mohamed Hussain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Michael, Melbourne, Ausrealia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and lots of places to eat. Busy and vibrant environment nearby yet in the hotel its is rather quiet.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. But they do not provide invoice if it's booked online just not satisfied with this.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Overall okay, but not really meet our expectation
Stayed 2 nights in Oct 2019

10/10 Excellent

Vickneswaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean n convenient Staff unfriendly and need to really improve
Stayed 1 night in Mar 2019

8/10 Good

Dianah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Git

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
基本上是不错。 住得舒适, 不会吵杂。 服务员有礼, 待客认真。 附近有很多商店, 购物方便。 赞,赞,赞!!!
Stayed 2 nights in Jan 2019

8/10 Good

Natasyha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd time at this hotel. Will come back for more ❤️
Stayed 2 nights in Dec 2018