See all properties
Save

BENS L'Hotel Palermo

3.5 star property

Photo gallery for BENS L'Hotel Palermo

Exterior
Property grounds
Exterior
Property grounds
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View map
Thames 1562, Buenos Aires, Capital Federal, 1414
  • Place, Palermo Soho
    ‪1 min walk‬
  • Place, Serrano Square
    ‪1 min walk‬
  • Place, Distrito Arcos
    ‪11 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Casa Joseph
Palermo
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.8 out of 5, Exceptional, 503 reviews
The price is AU$115
18 May - 19 May
Casa Joseph

About the area

Buenos Aires

BENS L'Hotel Palermo is centrally located in Buenos Aires, a 2-minute walk from Serrano Square and 12 minutes by foot from Distrito Arcos. .This boutique hotel is 1.6 mi (2.5 km) from Alto Palermo Shopping Center and 1.6 mi (2.6 km) from Plaza Italia.

What's nearby

  • Palermo Soho - 1 min walk - 0.0 km
  • Calle Thames - 1 min walk - 0.0 km
  • Serrano Square - 1 min walk - 0.2 km
  • Distrito Arcos - 11 min walk - 1.0 km
  • Plaza Italia - 16 min walk - 1.4 km

Getting around

  • Plaza Italia Station - 15 min walk
  • Buenos Aires Palermo Station - 18 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 23 min drive

Restaurants

  • ‪Chori - ‬1 min walk
  • ‪Perro - ‬2 min walk
  • ‪Boticario - ‬2 min walk
  • ‪Kentucky - ‬2 min walk
  • ‪Diggs - ‬2 min walk

About this property

BENS L'Hotel Palermo

BENS L'Hotel Palermo offers 23 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 23 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Take advantage of the hotel's 24-hour room service. A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 20 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from October to April
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

L'Hotel Hotel Palermo
L'Hotel Palermo
L'Hotel Palermo Hotel
L'Hotel Palermo
BENS L'Hotel Palermo Hotel
BENS L'Hotel Palermo Buenos Aires
BENS L'Hotel Palermo Hotel Buenos Aires

BENS L'Hotel Palermo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 394 out of 624 reviews
Rating 8 - Good. 161 out of 624 reviews
Rating 6 - Okay. 50 out of 624 reviews
Rating 4 - Poor. 11 out of 624 reviews
Rating 2 - Terrible. 8 out of 624 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I love this charming, classic and peaceful small hotel and its great location. The warm, caring and professional attention of staff like Clara and Pablo really made feel at home while recovering from illness during my trip. Having an excellent breakfast in the garden was a great way to start my day!
Stayed 1 night in Feb 2026

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely and peaceful hotel in an ideal location with a beautiful garden and a romantic atmosphere of old Palermo. I've stayed here many times and will return!
Stayed 2 nights in Feb 2026

10/10 Excellent

Judite

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is stunning, a real oasis hidden in the center of Palermo. The garden is gorgeous place to hide and have a glass of wine when you’re tired from sightseeing.
Stayed 3 nights in Feb 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful tranquil oasis in the city.
Stayed 1 night in Jan 2026

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Very welcoming staff that allowed an early check in. Lovely gardens and relaxing atmosphere and a pool. Breakfast was generous and offered a nice variety. I would love to stay here again!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jonny

Stayed 3 nights in Jan 2026

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a little run down and could use fresh paint and have no sound proofing. However the property itself is amazing and a quiet beautiful respite right in the heart of a busy area. The pool, garden and communal areas are fantastic and staff were lovely.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hector, Carbondale

Stayed 1 night in Jan 2026

10/10 Excellent

Verity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel!! I loved my stay here. The staff were all so kind and helpful. Every time I walked through the main entrance it was like a peaceful oasis. I would definitely come back!!
Stayed 1 night in Jan 2026

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The setting and the space are delightful!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Rudik

Liked: Cleanliness, property conditions & facilities
Increíble experiencia! Me encantó.
Stayed 3 nights in Dec 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were extremely helpful, great breakfast- sometimes in the garden. An old property but well maintained and very clean. The added bonus of Bens is that it is right in the heart of Palermo, a stones throw from bars and restaurants. Safe at night, we would always stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Stayed 2 nights in Dec 2025

6/10 Okay

David, New York

Stayed 4 nights in Nov 2025

10/10 Excellent

Flavio Fuentes, HIALEAH

Stayed 5 nights in Nov 2025

4/10 Poor

VINEETA

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointing Stay at BENS L'Hotel Palermo: Location and Staff Shined, but Room Value Fell Short We recently stayed at BENS L'Hotel Palermo and found the overall experience disappointing, primarily due to the disparity between the price paid and the quality of the room we received. The positive reviews on Expedia did not align with our reality. The primary issues were with the room and bathroom functionality. The bathroom door didn't close properly, and the bathtub had a bizarrely designed glass door opening that made entering and exiting for a shower feel precarious and "sketchy." For the price point, we expected much higher standards of maintenance and room design. On a positive note, the hotel's location was indeed fantastic, offering easy access to the area. The staff were also very helpful and nice, which made interacting with them a pleasure. Ultimately, while we appreciated the great location and friendly service, the condition and value of the room overshadowed these positives, resulting in a disappointing stay.
Stayed 2 nights in Nov 2025

8/10 Good

Imran

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is superbly located in Palermo and was on the whole good, with and staff being very friendly and helpful. However, we did have a couple of issues with the room: the air conditioning unit was not very effective and could have been better maintained. Also, the bathroom was poorly ventilated and had some mould on the ceiling and upper walls as a result. We did report these issues to the hotel on our departure.
Stayed 3 nights in Nov 2025

6/10 Okay

Emily

Stayed 2 nights in Oct 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Sep 2025

6/10 Okay

Patrick, Lake Tomahawk

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This place is in the heart of Palermo. There is a nice garden area and a good breakfast. The facility itself is old and could use upgrades and TLC.
Stayed 2 nights in Aug 2025

10/10 Excellent

Geraint

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Clarissa, Westerville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this boutique hotel! Bed was comfortable, amenities were good, location was great and it make you fell great!
Stayed 1 night in Jul 2025

10/10 Excellent

Halasius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and place.
Stayed 13 nights in Jun 2025