The Buena Park Hotel & Suites

2.5 star property

Photo gallery for The Buena Park Hotel & Suites

Lobby
Lobby sitting area
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Standard Double Room
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Buena Park, CA
  • Medieval Times
    ‪3 min walk‬
  • Knott's Berry Farm
    ‪15 min walk‬
  • Knott's Soak City Water Park
    ‪15 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪21 min drive‬

Room options

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

7.8 out of 10
Good
(22 reviews)
  • Sleeps 6
  • 3 Queen Beds

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

7.2 out of 10
Good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

7.8 out of 10
Good
(55 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Double Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Buena Park

The Buena Park Hotel & Suites is centrally located in Buena Park, a 2-minute walk from Medieval Times and 14 minutes by foot from Knott's Soak City Water Park. .This hotel is 0.7 mi (1.1 km) from Knott's Berry Farm and 5.3 mi (8.6 km) from Hiltscher Park Trail.

What's nearby

  • Medieval Times - 3 min walk - 0.3 km
  • Knott's Berry Farm - 15 min walk - 1.3 km
  • Knott's Soak City Water Park - 15 min walk - 1.3 km
  • Buena Park Mall - 3 min drive - 1.9 km
  • Disneyland® Resort - 9 min drive - 12.2 km

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

  • ‪Porto's Bakery and Cafe - ‬3 min walk
  • ‪In-sīt Coffee - ‬8 min walk
  • ‪Medieval Times Dinner & Tournament - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪CGV Cinemas Buena Park - ‬7 min walk

About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 176 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Buena Park? This hotel has 1000 square feet (93 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 682 out of 1641 reviews
Rating 8 - Good. 268 out of 1641 reviews
Rating 6 - Okay. 273 out of 1641 reviews
Rating 4 - Poor. 177 out of 1641 reviews
Rating 2 - Terrible. 241 out of 1641 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

For being an older hotel, it was a pleasant stay. It was clean and looks like the entire property had recently been updated. It was close to Knott’s and other places. Would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Josianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

cherry

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Hokulani

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
the shower had hair and the room doors did not close properly. Had a lot of homeless hanging around the area.
Stayed 7 nights in Mar 2025

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel ever I would rather stay at hotel 6
Stayed 2 nights in Mar 2025

2/10 Terrible

Victoria

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nothing like the pictures! It was the worst stay! First night we didn’t get any sleep! The walls are very thin and you hear everything upstairs next door and outside! The shower had no hot water! The pool there’s rats and the spa was too hot! You would think for what you pay it would be better! The breakfast wasn’t good. All they had was bread cereal and waffles and yogurt. We will never stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Tory

Perfect for basic needs
Stayed 1 night in Mar 2025

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room wasn't even cleaned. Beds were not made and there was @#$% in the toilet. The room we got was at least made up, but it was still dirty gross
Stayed 3 nights in Mar 2025

10/10 Excellent

Yecenia

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Very spacious and affordable suites for a family of 5.
Stayed 2 nights in Mar 2025

4/10 Poor

Catalina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For a supposedly “renovated hotel” I would say it was nothing close to what I was expecting. As soon as you walk in you can notice the details that can easily be fixed. The room decor was very poor quality for example, the ironing board was ripped off and torn. There was a stain on the ceiling clearly from a leak. Poorly patched holes in the walls. The room we stayed in was on the 2nd floor. You can hear the people walking from next door. To top it off there was a hair still in the shower from the previous person.
Stayed 2 nights in Mar 2025

8/10 Good

Tammy

Travelled with family
Very quiet and very roomy
Stayed 3 nights in Mar 2025

6/10 Okay

Sarah

Stayed 1 night in Mar 2025

6/10 Okay

David, Pocatello

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
It is an older property, and it is rather typical for something of that age. The bedding was clean. The walls and surfaces need to be actually washed/cleaned. The room size was good. The location is great. The breakfast is very good, as long as you can eat carbs. For anyone with diabetes, it's a nightmare (waffles, bread, bagels, cereals, juices, yogurt with a lot if sugar). We had one diabetic in our party and he just drank water because everything else was going to really spike his blood sugar.
Stayed 1 night in Mar 2025

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Couldn't asked for more
Stayed 1 night in Mar 2025

8/10 Good

alexander

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room was great! But the outside was a little rough & out dated but it was okay.
Stayed 1 night in Mar 2025

8/10 Good

edgar

Stayed 1 night in Mar 2025

4/10 Poor

Dena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Gezel

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids went to the pool and there was rats running around at night and when we told the front desk he came out with a bucket??? Did not do anything about it, and I don’t know what he was planning to do with the bucket. I called for towels and a blanket a little after we checked in. Didn’t get them till the next day because all the guy said was he would check if we had some. Didn’t tell me we had to go get them. Customer service in the evening was horrible. Kept hearing a noice all night like water jet from the bathroom. Never again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cassondra

Stayed 3 nights in Mar 2025

4/10 Poor

Brandy

Disliked: Cleanliness, staff & service

Charges $250 for not cleaning for the housekeepers

When we go to our room I was not impressed. There were dead roaches in the bathtub. The hot tub did not work. And only a couple of their guest laundry washers and dryers worked the rest were out of order. Ourstay was ok. We never had housekeeping stop to ask if we needed anything. We took our own trash to the dumpsters. Their breakfast was good. However, after walking around the room barefoot , the bottom of our feet turned black. Which in turn created dirty towels whenever anyone washed their feet before bed. Whenever I leave a hotel. I always pile all the dirty towels in one place for easy cleaning for the housekeeping. After I checked out, I had a fee for $250 charged on my card. When I called and asked about it. They sent me photos to my email saying the room was overly dirty when I checked out. Due to towels being in a pile under the sinks. The tub having dirt in the bottom from my kids washing their feet, my kids breakfast being left by the TV cause the garbages were full, and 2 paper crown and a vacuum seal bag being left on the floor. I was dumbfounded. I tried to call and talk to management twice. but conveniently for them the manager was never available to talk to. I would have disputed the charge with my bank but my mother in law , who was the reason for our stay, passed away 2 weeks later and created more important things to deal with than fighting a shady hotel. I will not stay there ever again. And would not recommend to anyone with a family.
Stayed 5 nights in Nov 2024

8/10 Good

Kaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a quick stay! Close to any the major parks and full breakfast which was great! Only concern would be the slider door on bathroom had no closure but we made do!
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025