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The Buena Park Hotel & Suites

2.5 star property

Photo gallery for The Buena Park Hotel & Suites

Lobby
Front of property
Lobby sitting area
Deluxe Triple Room
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
Buena Park, CA
  • Place, Medieval Times
    ‪3 min walk‬
  • Place, Knott's Berry Farm
    ‪15 min walk‬
  • Place, Knott's Soak City Water Park
    ‪15 min walk‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(98 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.2 out of 10
Good
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area

Deluxe Triple Room

7.6 out of 10
Good
(30 reviews)
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Buena Park

The Buena Park Hotel & Suites is centrally located in Buena Park, a 3-minute walk from Medieval Times and 14 minutes by foot from Knott's Berry Farm. .This hotel is 1.4 mi (2.3 km) from Knott's Soak City Water Park and 5.4 mi (8.6 km) from Hiltscher Park Trail.

What's nearby

  • Medieval Times - 3 min walk - 0.3 km
  • Knott's Berry Farm - 15 min walk - 1.3 km
  • Knott's Soak City Water Park - 15 min walk - 1.3 km
  • Buena Park Historical Society - 15 min walk - 1.3 km
  • Buena Park Mall - 3 min drive - 1.9 km

Getting around

  • Fullerton Transportation Center - 7 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 10 min drive

Restaurants

  • ‪Porto's Bakery and Cafe - ‬4 min walk
  • ‪Medieval Times Dinner & Tournament - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Denny's - ‬8 min walk
  • ‪Jinsol Gukbap - ‬14 min walk

About this property

The Buena Park Hotel & Suites

Hotel with free parking, 3-minute walk to Medieval Times
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 176 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Buena Park? This hotel has 1000 square feet (93 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1018 out of 2435 reviews
Rating 8 - Good. 447 out of 2435 reviews
Rating 6 - Okay. 395 out of 2435 reviews
Rating 4 - Poor. 248 out of 2435 reviews
Rating 2 - Terrible. 327 out of 2435 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Oct 2025

4/10 Poor

Jennifer

Stayed 4 nights in Oct 2025

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived there was nobody at the front desk. Then a lady came out to tell me the guy was on his break! I had to wait 15 minutes to be attended. Then room smelled weird. I sprayed with my own freshener. We stepped out for Dinner and when we returned it still smelled weird. Then to realize it was one of the beds! Smelled like pee! as if a homeless slept on the bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Ana

Stayed 1 night in Oct 2025

10/10 Excellent

Flor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

4/10 Poor

CORINA

Disliked: Cleanliness, staff & service, amenities
You get what you pay for. Usually our rooms have been clean and we have no issues but this last trip was not like before. The outlets went out and we thought maybe it was something they were working on so we went to the parks for the day. We returned and they were still out and we called and the not so lovely manager was so happy to hear about the issue and resolve it. I do understand maintenance having certain hours but its the attitudes when you call. That same night we found 2 cockroaches on the floor but thought maybe they came in through the door and that was that. Next morning i woke up at 3 to use the restroom and i was greeted by several more roaches on the floor, bathroom, and wash area. I immediately went down and talked to the front desk person who seemd so unphased by this as if they hesr it often. He told me there was nothing he could do and to call when management was in but he would note it on the room. I made several attempts to reach management but nobody is ever in the office until todays phone call. I found out that no notes were made and seemingly the roach issue was not a concern to management. Additionally, the rooms could be kept cleaner but realistically you get what you pay for in terms of cleanliness and customer service.
Stayed 3 nights in Oct 2025

4/10 Poor

Claudia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The picture in page not corresponding to property is old, dirty, not secure
Stayed 4 nights in Oct 2025

8/10 Good

Atalia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
I like this hotel and specially the location. Right in-front of Porto’s
Stayed 1 night in Oct 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door to the room got stuck and we weren’t able to leave room, when I called front desk a guy who answered was just mocking me and saying “ oh well” “ I will see what I can do” do whatever you want” and then he hinged up the phone on me twice, when I needed someone to come open door , we were ther on vacation and missed an event because we couldn’t open the door… extremely rude non caring staff, with exception of genesis and a cleaning lady .. very stressful and scary situation, also there were a lot of homeless in and out and even sleeping in the parking lot right outside the room.. hORRIBLE experience…
Stayed 3 nights in Oct 2025

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a quick stay

Room clean , location is near multiple resturants and shopping Easy to get onto motorway
Stayed 4 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel it's self was good for the pride and a great location. Lots of parking and near knotts which was the main reason for my stay. Only big problem is they have not returned my deposit and they will not reply to any of my emails to ask for it back!
Stayed 4 nights in Oct 2025

8/10 Good

Cody

Stayed 1 night in Oct 2025

6/10 Okay

Maria

Travelled with family
Stayed 1 night in Oct 2025

6/10 Okay

Misty

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast was a bummer. Main items were waffles and cereal. Then the front desk gave out my room info to a man that claimed to know me and he showed up at my door in the evening. Super unprofessional and dangerous. That guy could’ve harmed me and my guest.
Stayed 3 nights in Oct 2025

6/10 Okay

Janette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Attention to detail cleaning
Stayed 1 night in Oct 2025

6/10 Okay

Karina

Need more cleaning
Stayed 1 night in Oct 2025

10/10 Excellent

Maribel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Pedro

Liked: Staff & service
it was ok. Some ify hotel guests hang out in the back
Stayed 3 nights in Sep 2025

8/10 Good

krista

Stayed 7 nights in Oct 2025

10/10 Excellent

mousa

Stayed 1 night in Oct 2025

6/10 Okay

Lonida

Mid
Stayed 2 nights in Oct 2025

8/10 Good

Angela

Stayed 2 nights in Oct 2025