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The Buena Park Hotel & Suites

2.5 star property

Photo gallery for The Buena Park Hotel & Suites

Lobby
Lobby sitting area
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Front of property
Deluxe Triple Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
Buena Park, CA
  • Place, Medieval Times
    ‪3 min walk‬
  • Place, Knott's Berry Farm
    ‪15 min walk‬
  • Place, Knott's Soak City Water Park
    ‪15 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪54 min drive‬

Similar properties

About the area

Buena Park

The Buena Park Hotel & Suites is centrally located in Buena Park, a 3-minute walk from Medieval Times and 14 minutes by foot from Knott's Berry Farm. .This hotel is 1.4 mi (2.3 km) from Knott's Soak City Water Park and 5.4 mi (8.6 km) from Hiltscher Park Trail.

What's nearby

  • Medieval Times - 3 min walk - 0.3 km
  • Knott's Berry Farm - 15 min walk - 1.3 km
  • Knott's Soak City Water Park - 15 min walk - 1.3 km
  • Knott's Marketplace - 17 min walk - 1.4 km
  • Buena Park Mall - 3 min drive - 1.9 km

Getting around

  • Fullerton Transportation Center - 7 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 10 min drive

Restaurants

  • ‪Porto's Bakery and Cafe - ‬4 min walk
  • ‪Medieval Times Dinner & Tournament - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Denny's - ‬8 min walk
  • ‪Jinsol Gukbap - ‬14 min walk

About this property

The Buena Park Hotel & Suites

The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 176 air-conditioned guestrooms. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Buena Park? This hotel has 1000 square feet (93 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1143 out of 2723 reviews
Rating 8 - Good. 507 out of 2723 reviews
Rating 6 - Okay. 433 out of 2723 reviews
Rating 4 - Poor. 270 out of 2723 reviews
Rating 2 - Terrible. 370 out of 2723 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stay was wonderful, check-in was smooth with no issue. Breakfast was very typical (juice, cereal, waffles and fruit). Lose 1 star due to the fact that ice machine didn’t work at all the 3 nights I stayed. Also when trying to load the car the day before leaving housekeeping was cleaning a neighboring room and gave attitude when asked if she could adjust her cart to not be right in the middle, she didn’t like that at all. Without the 2 disappointments the stay was very pleasant.
Stayed 3 nights in Dec 2025

10/10 Excellent

daniel

Stayed 1 night in Dec 2025

6/10 Okay

Ernesto

Stayed 3 nights in Dec 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness
Our stay was impeccable, we arrived very late and our room was not given away we had a pool view; room was super clean and as a retired housekeeping manager, trust me this was a great room. Not a brand-new property but clean and friendly staff. Made a world of a difference. Thank you
Stayed 1 night in Dec 2025

8/10 Good

Mallika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. They even had bagels and waffles (make-your-own) at breakfast.
Stayed 1 night in Dec 2025

6/10 Okay

Nathan

Liked: Cleanliness, staff & service, amenities
My room was not serviced pnce by housekeeping for my entire stay. I even hung their sign that says maid service requested.
Stayed 4 nights in Dec 2025

10/10 Excellent

Leonel, El Paso

Stayed 1 night in Dec 2025

8/10 Good

Reina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and rooms are nice. The housekeeping are great but do not come everyday. My heater didnt always work so i was cold but other than that ok.
Stayed 7 nights in Dec 2025

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in and out was quick and staff were helpful and welcoming. Parking was easy and plentiful. Breakfast included bread, bagels, muffins, waffles, cereal and coffee and juices. Rooms were a decent size with plenty of space to hang clothes. I felt the rooms were not very clean and vinyl plank flooring had huge gaps in areas. Bed was comfortable. The heating and cooking system worked well but also gave off a scent of urine. Fortunately,I really didn’t need heat or air conditioning. Shower was lukewarm at best. There were days I could not even get in the shower it was so cold. The water also did not drain well and I developed a rash on my foot- which I needed medication for and my doctor said it was related to the shower. As for noise level, you can hear the traffic, which is fine. However, you can also hear the neighbors on each side of you and above you as well- including their TV. I could tell when someone from the East Coast arrived as I heard them walking and watching TV starting at 3:00 am. There was also a big dumpster being emptied each morning around 6am-ish. Overall, the dirtiness of the room, cold showers and lack of shower drainage would stop me from staying here again. I read a lot of great reviews stating the rooms were clean so I took a chance. Some reviews stated they saw roaches; however, I did not see any during my December stay. I did feel safe in the area and loved being walking distance from Porto’s bakery!
Stayed 11 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
No hot water in room upon arrival, but staff addressed immediately.
Stayed 1 night in Dec 2025

6/10 Okay

Lin

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The place is pretty worn down and every part of the room showed that. There was an immediate musty, rotten smell up on walking into the room. Furniture like the table was peeling, the sheets on the bed had a funky odor like it wasn't clean. Tried calling the Front Desk but couldn't from the non-functioning "Quality Inn" phone. Bathroom also had black mold around the sink. I'd say it might be time to fix it up. If you also take hot showers, this place doesn't have hot water either.
Stayed 1 night in Dec 2025

10/10 Excellent

Danny

Stayed 1 night in Dec 2025

8/10 Good

monica

Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Stayed 2 nights in Dec 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 3 nights in Dec 2025

8/10 Good

Mallissa

Travelled with partner
Liked: Cleanliness
Staff was friendly room was clean
Stayed 1 night in Oct 2025

2/10 Terrible

Alberto

Travelled with partner
Disliked: Staff & service, amenities
Hotel was alright, but absolutely horrible services!
Stayed 2 nights in Dec 2025

2/10 Terrible

Stephen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
LATEST CHECK-IN EVER (4pm)! HIGHEST EVER CASH DEPOSIT! (No Thanks)! Here is what I experienced at this place! I walk in and provide ID and credit card and say I booked on Expedia! A girl with (get this) a T-shirt on and no nametag takes my items. As she is processing, I say, "Do you know you guys charge the highest deposit of any hotel I ever stayed at?" The T-shirt girls responds, "I have worked 20 years in the business and this is standard!" I rebut: "Well, I am a Platinum member of Expedia . . . [she rolls her eyes] . . . and I have never paid that much." I continue: "Now, when I have stayed at The Four Seasons or The Ritz-Carlton they don't even do that. I leave my CC open, but if I don't purchase any INCIDENTALS, there are no other charges. So when I leave, I don't have to keep checking my card to see if my deposit is put back!" T-shirt points to the laundry-list of typing (see the photos) and says, "Our rules are right here to read; if you can read!" Yep, that's what she said! So now we are in a tit-for-tat. I countered, "Why don't you just tell me the rules while you check me in, you are capable of doing that aren't you?" She rebuffs, "You can choose to stay or you can choose not to, it's up to you! What are you going to do!!" Well, I'm still standing here, so what do you think!? At that point she gets up and says she is NOT going to help me and tells her co-worker to finish and she exits to the back! The male comes over to finish, but doesn't know where she left off
T- shirt working Manager!?
Good Worker Eric
Hotel or Library!?
THIS is necessary!?
Stayed 4 nights in Sep 2025

10/10 Excellent

Lizz

Stayed 1 night in Dec 2025

10/10 Excellent

DJ

Stayed 1 night in Dec 2025

2/10 Terrible

Stella

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Sepuloni

Travelled with family
First: Pool and hot tub were not announced broken that it was not heated Second: breakfast was not made clear only really light items Third: room service was not satisfied Four: night front staff was at times missing Overall: not to sure I would stay there or recommend it
Stayed 5 nights in Dec 2025

8/10 Good

Joana

Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

10/10 Excellent

Sudeep

Stayed 1 night in Dec 2025