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The Hotel

4.0 star property

Photo gallery for The Hotel

Exterior
Reception
Breakfast, lunch, dinner served; garden views
Sauna, steam room, body treatments, hot stone massages
Deluxe Panorama (lounge access)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
38 Boulevard de Waterloo, Brussels, 1000
  • Place, Place du Grand Sablon
    ‪7 min walk‬
  • Place, Royal Museums of Fine Arts of Belgium
    ‪7 min walk‬
  • Place, Royal Palace of Brussels
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪14 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access)

Panorama Suite (lounge access)

7.6 out of 10
Good
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(87 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room

Superior Vista Room

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access)

Splendour Suite (lounge access)

  • City view
  • 94 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property – evening/night
Warwick Grand-Place Brussels
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,630 reviews
The price is AU$222
includes taxes & fees
1 Mar - 2 Mar
Warwick Grand-Place Brussels

About the area

Brussels

The Hotel is centrally located in Brussels, a 4-minute walk from Egmont Palace and 6 minutes by foot from Place du Petit Sablon. .This luxury hotel is 0.4 mi (0.6 km) from Law Courts of Brussels and 0.8 mi (1.2 km) from Place du Grand Sablon.

What's nearby

  • Avenue Louise - 3 min walk - 0.3 km
  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Museums of Fine Arts of Belgium - 7 min walk - 0.7 km
  • Royal Palace of Brussels - 9 min walk - 0.8 km
  • La Grand Place - 17 min walk - 1.4 km

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪The Hotel Bar & Lounge - ‬1 min walk
  • ‪Buddy Buddy - ‬2 min walk
  • ‪La Fabrique en ville - ‬1 min walk
  • ‪Schmet - ‬4 min walk
  • ‪Mr Blue - ‬2 min walk

About this property

The Hotel

Luxury hotel with a full-service spa, 7-minute walk to Place du Grand Sablon
The Hotel offers 423 accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2025.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 423 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at The Iris, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Brussels? This hotel has 17222 square feet (1600 square meters) of space consisting of a conference center and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Iris - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (17,222 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - July 2025
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 895 out of 1359 reviews
Rating 8 - Good. 308 out of 1359 reviews
Rating 6 - Okay. 78 out of 1359 reviews
Rating 4 - Poor. 42 out of 1359 reviews
Rating 2 - Terrible. 36 out of 1359 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Stayed 10 nights in Oct 2025

8/10 Good

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and great staff
Stayed 3 nights in Nov 2025

8/10 Good

Nuraldin

Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 6 nights in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Would stay there again.
Stayed 2 nights in Sep 2025

4/10 Poor

Charlotte

Liked: Cleanliness, amenities
The hotel had good amenities- the spa was nice, unfortunately the rooms are not soundproofed and it is a very noisy part of the city. Between other people walking past talking and the street noise it’s pretty much impossible to stay here without earplugs.
Stayed 1 night in Nov 2025

10/10 Excellent

Vedad

Stayed 2 nights in Nov 2025

10/10 Excellent

Selene

Liked: Cleanliness, amenities, property conditions & facilities
Nice views. Clean and beautiful room. The spa is great
Stayed 1 night in Nov 2025

8/10 Good

Arinze

Clean modern room. Great staff. Breakfast is the exact same thing everyday. That needs to change
Stayed 2 nights in Nov 2025

6/10 Okay

Johnni

Room was all. The checkin was
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and all the staff were really helpful and kind - thanks very much
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stop with this pseudo high tech nonsense... Keep true and competent human beings at the reception. Your system doesn't work and is a true waste of time. The bed where I was was far from perfect. Everywhere, the impression that The Hotel is cutting costs (except those of our stays of course)!!! Unpleasant. You have nevertheless been saved, once again by the outstanding kindness and quality of your PEOPLE at the check in (given your system's failure), the cleaning team, the restaurant service etc... You remain my favourite in town but watch the downhill trend..
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

margaret

Stayed 2 nights in Oct 2025

10/10 Excellent

Eyal

Stayed 1 night in Oct 2025

10/10 Excellent

myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was top
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Stayed 2 nights in Oct 2025

10/10 Excellent

Joongsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Mithun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Nice view.
Stayed 1 night in Oct 2025

4/10 Poor

Gayle

Travelled with family
Disliked: Staff & service, room comfort
V poor , toilets flushing all night , door to toilet & shower ridiculous, tried to send us to very inferior breakfast room with very limited options as busy
Stayed 1 night in Oct 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, amazing breakfast and lovely having access to the 25th floor lounge with the amazing views
Stayed 3 nights in Oct 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was immaculately clean and spacious. Location was superb. Wish that the bed was harder. Parking was a breeze - love the convenience below the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very convenient to get to via Train and so handy to shopping and everything you need.
Stayed 1 night in Oct 2025