Overall the hotel is fine, good condition, clean, modern facilities. The staff is superb, extremely helpful. The reason for not giving a rating of 5 is because of the shuttle service to the airport. I chose this property because they have a shuttle running from 4:00 am and we needed to be at the airport at around 5:30 am. Well, we couldn't use the shuttle at the end since the pick up location is about a block from the main entrance -the shuttle is a big bus that service several hotels and it couldn't turn in a small round about in front of the hotel-. It happens that the day we needed the shuttle it was raining heavily and that combined with the fact that my husband can not stand for long prevented us from using the service. A taxi to the airport, even though the hotel is not far away cost us about €30.