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Holiday Inn Express & Suites Richmond by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Richmond by IHG

Exterior
Exterior
Suite, 1 Bedroom (1 King, 1 Queen)
Flat-screen TV, pay films
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View map
1990 Colby Taylor Dr, Richmond, KY, 40475
  • Place, Richmond Centre Mall
    ‪5 min walk‬
  • Place, Eastern Kentucky University
    ‪3 min drive‬
  • Place, EKU Center for the Arts
    ‪3 min drive‬
  • Airport, Lexington, KY (LEX-Blue Grass)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King, 1 Queen)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (1 King, 1 Queen)

10.0 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(47 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Comm, Roll Shwr)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Comm, Roll Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible Bathtub

  • 37 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, Accessible Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Suite, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Reviews

Holiday Inn Express & Suites Richmond by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 596 out of 902 reviews
Rating 8 - Good. 214 out of 902 reviews
Rating 6 - Okay. 48 out of 902 reviews
Rating 4 - Poor. 26 out of 902 reviews
Rating 2 - Terrible. 18 out of 902 reviews

Reviews

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location. The interstate was nearby as well as many walkable restaurants. The staff was friendly. The breakfast was good with many choices. We would definitely stay there again.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, room comfort

Ok

Getting a little used but still clean and comfortable. Had to ask for coffee pot they’re not in rooms.
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mellisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Cheryl

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Bradley

Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Had a minor TV issue that was quickly resolved. Indoor pool, adequate fitness room and an included breakfast with plenty of options. Comfortable bed and great shower. Only complaint is lack of info on service information on breakfast times, pool times in room. Staff friendly and professional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel we’ve ever stayed at. The rooms had hair in the bathroom and the bathroom sink leaked. The walls are thin and so you could hear everything. We called down to the front office because people were screaming & slamming doors until 3 in the morning. We came for one night to rest on our road trip home and will never stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Array of restaurants near property.
Stayed 1 night in Jul 2025

8/10 Good

Julian

Travelled with family
Liked: Cleanliness, amenities
Very quiet and very clean.
Stayed 1 night in May 2025

10/10 Excellent

Amador

Liked: Cleanliness, staff & service, property conditions & facilities
No enough parking
Stayed 1 night in Jun 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was comfortable and exactly what we needed after a long day of travel.
Stayed 1 night in Mar 2025

4/10 Poor

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me preface with this first and foremost. I'm Deaf, meaning I'm disabled in ears, not physically disabled. Ok, now that is out of the way. Last month, i was checking on travelocity, for the hotel that is close to the college nearby. One of the two hotels was much nearest. I decided to pick this hotel, and I also went with a suite, because they had a kitchenette included, which is what I was looking forward to cook and make some food for my collogues. Do *Note* this, i went with a suite that doesn't have a wheelchair access to it, because i would rather leave the suite with wheelchair access to others. paid it in advance. Fast forward to just few days ago. Arrived at hotel, gave my name, gave my ID / card. They gave me a room key, which is located on third floor. Went there... only to discover that they gave me a suite with *Wheelchair access*. The *only* wheelchair-access suite on floor. I became very self-conscious about this. Let me make it clear; they did stellar job with wheelchair access in the suite. It was amazing, and i'm proud of that, i would give it 5 out of 5 stars for this. However i am giving it 2-3 stars because of **No Kitchenette**. I was extremely disheartened by this. I brought a lot of ingredients to waste for this. They even had a broken desk. On the last day of checking out, i didn't have a cooler. So i rushed out, to get one and then come back to find out they threw half of my food out without warning. It was upsetting.
Stayed 2 nights in Jun 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, updated
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was very clean and well maintained. The only drawback is the parking is a bit limited but not a big issue
Stayed 2 nights in May 2025

10/10 Excellent

jay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richmond is an hour away from SUP Kentucky and an hour away from the Ark Encounter. city is big enough to have multiple restaurant options but small enough that traffic is not a nightmare
Stayed 2 nights in May 2025

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good staff.
Stayed 4 nights in May 2025

2/10 Terrible

Chris, Dublin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Run down dirty property. Went to Home 2 a block away after checking into this bad Holiday in. We will pursue a refund.
Stayed 1 night in May 2025

10/10 Excellent

Byron

Stayed 1 night in Apr 2025

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service
Not so amazing. Needs a few updates. The luggage carts were rusted and hard to roll. There is a soft spot in the floor in the entrance of the hotel, has industrial rug covering.
Stayed 2 nights in May 2025

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This place is solid, but it was confusing that when, after booking, I still had to swipe my card for the few after arrival, after my information had already been confirmed the morning of. I will definitely be checking my account to be sure I was only charged once for the room...seemed very strange to me
Stayed 1 night in May 2025

8/10 Good

Jodi

Stayed 1 night in May 2025